868 lines
34 KiB
HTML
868 lines
34 KiB
HTML
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<title>Game version won't update in RSI Launcher – Roberts Space Industries Knowledge Base</title>
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<meta name="description" content="We are currently aware of and tracking an issue that may occur that can have the following symptom occur: Your Game version displayed in..." /><meta property="og:image" content="/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4" />
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<meta property="og:title" content="Game version won't update in RSI Launcher" />
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<meta property="og:description" content="We are currently aware of and tracking an issue that may occur that can have the following symptom occur:
|
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|
||
Your Game version displayed in the Launcher does not update
|
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|
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Should this happen, try the f..." />
|
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<meta property="og:url" content="https://support.robertsspaceindustries.com/hc/en-us/articles/360018260993-Game-version-won-t-update-in-RSI-Launcher" />
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<link rel="canonical" href="https://support.robertsspaceindustries.com/hc/en-us/articles/360018260993-Game-version-won-t-update-in-RSI-Launcher">
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<link rel="alternate" hreflang="en-us" href="https://support.robertsspaceindustries.com/hc/en-us/articles/360018260993-Game-version-won-t-update-in-RSI-Launcher">
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<link rel="alternate" hreflang="x-default" href="https://support.robertsspaceindustries.com/hc/en-us/articles/360018260993-Game-version-won-t-update-in-RSI-Launcher">
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<script type="text/javascript" src="/hc/theming_assets/290051/450874/script.js?digest=30070916635799"></script>
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<body class="">
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<section class="c-cookie-banner banner">
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<header class="c-cookie-banner__header top">
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<h2>[#TITLE#]</h2>
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<li>
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<span class="banner-accept-button hide">Hide details
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<div class="tab">
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<div class="tab-headers" data-tab-active="1">
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<div class="tab-header active" tab="1">
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[#COOKIESOVERVIEW#]
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<div class="tab-header" tab="2">
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[#ABOUTCOOKIES#]
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[#COOKIETYPE_NECESSARY#]
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[#COOKIETYPE_STATISTICS#]
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[#COOKIETYPE_ADVERTISING#]
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<div class="category" cat="4">
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[#COOKIETYPE_PREFERENCE#]
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<div class="category" cat="5">
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[#COOKIETYPE_UNCLASSIFIED#]
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[#COOKIETYPEINTRO_NECESSARY#]
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[#COOKIETABLE_NECESSARY#]
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</div>
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<div class="category-content" cat-content="2">
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[#COOKIETYPEINTRO_STATISTICS#]
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[#COOKIETABLE_STATISTICS#]
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<div class="category-content" cat-content="3">
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[#COOKIETYPEINTRO_ADVERTISING#]
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[#COOKIETABLE_ADVERTISING#]
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[#COOKIETYPEINTRO_PREFERENCE#]
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[#COOKIETABLE_PREFERENCE#]
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</div>
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<div class="category-content" cat-content="5">
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[#COOKIETYPEINTRO_UNCLASSIFIED#]
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[#COOKIETABLE_UNCLASSIFIED#]
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</div>
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</div>
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</div>
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<div class="tab-content" tab-content="2">
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<div>
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[#COOKIESGENERALINTRO#]
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</div>
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</div>
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</div>
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</div>
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</div>
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</section>
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</div>
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var cookiebanner = document.getElementById("cookiebanner");
|
||
if(cookiebanner.classList.contains('expended')) {
|
||
cookiebanner.classList.remove('expended');
|
||
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|
||
cookiebanner.classList.add('expended');
|
||
}
|
||
}
|
||
|
||
var previousTabNumber = 1;
|
||
function callbackHeaders(e) {
|
||
const tabs = document.querySelectorAll('.tab-header');
|
||
for (i = 0; i < tabs.length; ++i) {
|
||
tabs[i].classList.remove('active');
|
||
}
|
||
e.currentTarget.classList.add('active');
|
||
const tabNumber = e.currentTarget.getAttribute('tab');
|
||
const tabHeaders = document.querySelector('.tab-headers');
|
||
tabHeaders.setAttribute('data-tab-active', tabNumber);
|
||
const node = document.querySelector('[tab-content="'+tabNumber+'"]');
|
||
const previousNode = document.querySelector('[tab-content="'+previousTabNumber+'"]');
|
||
previousNode.classList.remove('tab-content__displayed');
|
||
node.classList.add('tab-content__displayed');
|
||
previousTabNumber = tabNumber;
|
||
}
|
||
|
||
|
||
var previousCatNumber = 1;
|
||
function callbackCategory(e) {
|
||
const categories = document.querySelectorAll('.list-categories .category');
|
||
for (i = 0; i < categories.length; ++i) {
|
||
categories[i].classList.remove('category_displayed');
|
||
}
|
||
e.currentTarget.classList.add('category_displayed');
|
||
const catNumber = e.currentTarget.getAttribute('cat');
|
||
const node = document.querySelector('[cat-content="'+catNumber+'"]');
|
||
const previousNode = document.querySelector('[cat-content="'+previousCatNumber+'"]');
|
||
previousNode.classList.remove('category-content__displayed');
|
||
node.classList.add('category-content__displayed');
|
||
previousCatNumber = catNumber;
|
||
}
|
||
|
||
function callbackAllowSelected() {
|
||
const statisticsAllowed = document.getElementById('statistics').checked;
|
||
const marketingAllowed = document.getElementById('advertising').checked;
|
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const preferenceAllowed = document.getElementById('preference').checked;
|
||
Cookiebot.submitCustomConsent(preferenceAllowed, statisticsAllowed, marketingAllowed);
|
||
hideCookieBanner()
|
||
}
|
||
|
||
function callbackAllowAll() {
|
||
Cookiebot.submitConsent();
|
||
hideCookieBanner()
|
||
}
|
||
|
||
function callbackChangeSelect(e) {
|
||
|
||
const catNumber = e.currentTarget.value;
|
||
const node = document.querySelector('[cat-content="'+catNumber+'"]');
|
||
const previousNode = document.querySelector('[cat-content="'+previousCatNumber+'"]');
|
||
previousNode.classList.remove('category-content__displayed');
|
||
node.classList.add('category-content__displayed');
|
||
previousCatNumber = catNumber;
|
||
}
|
||
|
||
function bindEvent() {
|
||
document.getElementById('show-more').addEventListener('click', callbackExpand);
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document.getElementById('allow-selected').addEventListener('click', callbackAllowSelected);
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||
document.getElementById('allow-all').addEventListener('click', callbackAllowAll);
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const headers = document.querySelectorAll('.tab-header');
|
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|
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headers[i].addEventListener('click', callbackHeaders);
|
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|
||
const categories = document.querySelectorAll('.category');
|
||
for(var i=0; i < categories.length; i++) {
|
||
categories[i].addEventListener('click', callbackCategory);
|
||
}
|
||
document.getElementById('select-category').addEventListener('change', callbackChangeSelect);
|
||
}
|
||
bindEvent();
|
||
</script>
|
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<header class="header">
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<a class="login" data-auth-action="signin" role="button" rel="nofollow" title="Opens a dialog" href="/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.robertsspaceindustries.com%2Fhc%2Fen-us%2Farticles%2F360018260993-Game-version-won-t-update-in-RSI-Launcher&locale=en-us">Sign in</a>
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</a>
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<a class="menu-logo" href="https://robertsspaceindustries.com" title="Back to RSI">
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<form role="search" class="search search-full" data-search="" data-instant="true" autocomplete="off" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off" /><input type="search" name="query" id="query" placeholder="Search" autocomplete="off" aria-label="Search" /></form>
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<div class="hero-links">
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<h3>other ways to find help</h3>
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<div class="hero-links--container">
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<a href="https://robertsspaceindustries.com/playstarcitizen">
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<span class="logo-link"></span>
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<h5>Learn the basics!</h5>
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<p>how to play guide</p>
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</a>
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<span class="logo-link"></span>
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<h5>Found a bug?</h5>
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<p>check rsi issue council</p>
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</a>
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<h5>Helpdesk forum</h5>
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<p>spectrum community</p>
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<h3 class="collapsible-sidebar-title sidenav-title">Articles in this section</h3>
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<ul>
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<li>
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<a href="/hc/en-us/articles/360056254754-Star-Citizen-Alpha-4-0-2-Known-Issues" class="sidenav-item "> <span>Star Citizen Alpha 4.0.2 Known Issues</span> </a>
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<a href="/hc/en-us/articles/4412072301463-Pledge-Items-Lost-on-Death" class="sidenav-item "> <span>Pledge Items Lost on Death</span> </a>
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<a href="/hc/en-us/articles/4412097447063-Emergency-Rescue-Beacon-Keybind-Issues" class="sidenav-item "> <span>Emergency Rescue Beacon Keybind Issues</span> </a>
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</li>
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<li>
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<a href="/hc/en-us/articles/360012619613-In-Game-Character-Issues" class="sidenav-item "> <span>In-Game Character Issues</span> </a>
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<a href="/hc/en-us/articles/360038392713-Missing-Ship-and-Personal-Equipment" class="sidenav-item "> <span>Missing Ship and Personal Equipment</span> </a>
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<a href="/hc/en-us/articles/19068596618647-Spectrum-is-Showing-a-Blank-Page" class="sidenav-item "> <span>Spectrum is Showing a Blank Page</span> </a>
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<a href="/hc/en-us/articles/17653304787223-Ground-Vehicles-and-Initial-Spawn-Points" class="sidenav-item "> <span>Ground Vehicles and Initial Spawn Points</span> </a>
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<li>
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<a href="/hc/en-us/articles/15318528567831-mobiGlas-Issues-and-Troubleshooting" class="sidenav-item "> <span>mobiGlas Issues and Troubleshooting</span> </a>
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</li>
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<li>
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<a href="/hc/en-us/articles/360047155574-Character-Creation-Issues" class="sidenav-item "> <span>Character Creation Issues</span> </a>
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</li>
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<li>
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<a href="/hc/en-us/articles/360045035633-Sign-in-failed-code-error-Launcher-Issue" class="sidenav-item "> <span>Sign in failed - code:error - Launcher Issue</span> </a>
|
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</li>
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||
</ul>
|
||
|
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<a href="/hc/en-us/sections/360002667153-Known-Issues" class="article-sidebar-item">See more</a>
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</div>
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<article class="article">
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<header class="article-header">
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||
<h1 title="Game version won't update in RSI Launcher" class="article-title">
|
||
Game version won't update in RSI Launcher
|
||
|
||
</h1>
|
||
|
||
<div class="article-author">
|
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<div class="avatar article-avatar">
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<span class="icon-agent"></span>
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<img src="https://support.robertsspaceindustries.com/system/photos/910458787/Ark_SC.PNG" alt="Avatar" class="user-avatar"/>
|
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</div>
|
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<div class="article-meta">
|
||
Created by: <strong>Thrysurr-CIG</strong>
|
||
|
||
<ul class="meta-group">
|
||
|
||
<li class="meta-data"><time datetime="2019-02-28T17:06:33Z" title="2019-02-28T17:06:33Z" data-datetime="relative">February 28, 2019 17:06</time></li>
|
||
<li class="meta-data">Updated</li>
|
||
|
||
</ul>
|
||
</div>
|
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</div>
|
||
</header>
|
||
|
||
<section class="article-info">
|
||
<div class="article-content">
|
||
<div class="article-body"><p>We are currently aware of and tracking an issue that may occur that can have the following symptom occur:</p>
|
||
<ul>
|
||
<li><strong>Your Game version displayed in the Launcher does not update</strong></li>
|
||
</ul>
|
||
<p>Should this happen, try the following steps:</p>
|
||
<ol>
|
||
<li>Ensure your launcher is fully closed.</li>
|
||
<li>Right-click on the Windows icon and select Run.</li>
|
||
<li>Enter %appdata% and click Ok. This opens Users\CurrentProfile\Appdata\Roaming.</li>
|
||
<li>Delete the "rsilauncher" folder.</li>
|
||
<li>Re-open the Launcher</li>
|
||
</ol>
|
||
<p>The Launcher will verify your game files and the new version number should show or prompt to update your client.</p>
|
||
<p>Should you encounter further issues, please read the <a href="https://support.robertsspaceindustries.com/hc/en-us/articles/360000161747-Troubleshoot-the-RSI-Launcher"><strong>Troubleshoot the RSI Launcher</strong></a> knowledge base guide.</p>
|
||
<p> </p></div>
|
||
|
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<div class="article-attachments">
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</section>
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<h3 class="related-articles-title">Related articles</h3>
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</li>
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<li>
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<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJgQrdFTADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCAG0wtJTADoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzM2MDAwMDA2NTY4OC1TZW5kLUluLUdhbWUtRmlsZXMtZm9yLVJTSS1TdXBwb3J0BjsIVDoJcmFua2kK--abf3ecece10d3664bad363066580c93da4a23272" rel="nofollow">Send In-Game Files for RSI Support</a>
|
||
</li>
|
||
|
||
</ul>
|
||
</section>
|
||
|
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|
||
</section>
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</article>
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<p>
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©2012-<span id="currentYear"></span> Cloud Imperium Rights LLC, Cloud Imperium Rights Ltd., Roberts Space Industries LLC, and Roberts Space Industries International Ltd.
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<script type="text/javascript">
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