868 lines
34 KiB
HTML
868 lines
34 KiB
HTML
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<!DOCTYPE html>
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<html dir="ltr" lang="en-US">
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<head>
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<meta charset="utf-8" />
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<!-- v25864 -->
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<title>Game version won't update in RSI Launcher – Roberts Space Industries Knowledge Base</title>
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<meta name="csrf-param" content="authenticity_token">
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<meta name="csrf-token" content="">
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<meta name="description" content="We are currently aware of and tracking an issue that may occur that can have the following symptom occur: Your Game version displayed in..." /><meta property="og:image" content="/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4" />
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<meta property="og:type" content="website" />
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<meta property="og:site_name" content="Roberts Space Industries Knowledge Base" />
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<meta property="og:title" content="Game version won't update in RSI Launcher" />
|
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<meta property="og:description" content="We are currently aware of and tracking an issue that may occur that can have the following symptom occur:
|
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|
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Your Game version displayed in the Launcher does not update
|
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|
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Should this happen, try the f..." />
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<meta property="og:url" content="https://support.robertsspaceindustries.com/hc/en-us/articles/360018260993-Game-version-won-t-update-in-RSI-Launcher" />
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<link rel="canonical" href="https://support.robertsspaceindustries.com/hc/en-us/articles/360018260993-Game-version-won-t-update-in-RSI-Launcher">
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<link rel="alternate" hreflang="en-us" href="https://support.robertsspaceindustries.com/hc/en-us/articles/360018260993-Game-version-won-t-update-in-RSI-Launcher">
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<link rel="alternate" hreflang="x-default" href="https://support.robertsspaceindustries.com/hc/en-us/articles/360018260993-Game-version-won-t-update-in-RSI-Launcher">
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<link rel="stylesheet" href="//static.zdassets.com/hc/assets/application-e21307f8bdfcf3fbdb5f531802f174bf.css" media="all" id="stylesheet" />
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<link rel="stylesheet" href="//static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css" media="all" />
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<link rel="stylesheet" type="text/css" href="/hc/theming_assets/290051/450874/style.css?digest=30070916635799">
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<link rel="icon" type="image/x-icon" href="/hc/theming_assets/01HZPM4SDM0BWSG7AA4PMVXWCV">
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<script src="//static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js"></script>
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<script>
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ga('create', 'UA-39586040-9', 'auto');
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ga('send', 'pageview');
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<script async src="https://www.googletagmanager.com/gtag/js?id=G-V6MWYXRQNP"></script>
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gtag('js', new Date());
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gtag('config', 'G-V6MWYXRQNP');
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<meta content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0" name="viewport" />
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<script id="CookieConsent" src="https://robertsspaceindustries.com/cookie-consent/script.js" type="text/javascript"></script>
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<script src="https://assets.zendesk.com/assets/apps/conditional_fields/latest/helpcenter.js"></script>
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<style>
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#cookiebanner {
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box-sizing: border-box;
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background-color:rgb(36,36,39);
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z-index: 2147483645;
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bottom:-800px
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}
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/* Quick Fix */
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.c-cookie-banner__content a {
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.c-cookie-banner__content a:hover,
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.c-cookie-banner__content a:focus {
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text-decoration: underline;
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}
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.c-cookie-banner-selectors {
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display: flex;
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align-items: center;
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<link rel="stylesheet" href="https://robertsspaceindustries.com/rsi/static/css/cookiebot.css">
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<script>
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}];</script>
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|
<script type="text/javascript" src="/hc/theming_assets/290051/450874/script.js?digest=30070916635799"></script>
|
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</head>
|
|||
|
<body class="">
|
|||
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|
|||
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|
|||
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|
|||
|
|
|||
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<div id="cookiebanner" class="cig-cookie-banner">
|
|||
|
<section class="c-cookie-banner banner">
|
|||
|
<header class="c-cookie-banner__header top">
|
|||
|
<h2>[#TITLE#]</h2>
|
|||
|
|
|||
|
<ul class="c-cookie-banner__buttons banner-accept-buttons">
|
|||
|
<li class="banner-accept-button" id="allow-selected">
|
|||
|
Allow selection
|
|||
|
</li>
|
|||
|
<li class="or">or</li>
|
|||
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<li class="banner-accept-button" id="allow-all">
|
|||
|
[#ACCEPT#]
|
|||
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</li>
|
|||
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</ul>
|
|||
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</header>
|
|||
|
|
|||
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<div class="c-cookie-banner__content-wrapper banner-text">
|
|||
|
<div class="c-cookie-banner__content">
|
|||
|
[#TEXT#]
|
|||
|
</div>
|
|||
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</div>
|
|||
|
|
|||
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<ul class="c-cookie-banner__selectors c-cookie-banner-selectors">
|
|||
|
<div class="c-cookie-banner-selectors__item">
|
|||
|
<li>
|
|||
|
<input class="c-cookie-banner-checkbox" type="checkbox" id="necessary" checked disabled name="necessary"/> <label class="c-cookie-banner-label" for="necessary">[#COOKIETYPE_NECESSARY_RAW#]</label>
|
|||
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</li>
|
|||
|
</div>
|
|||
|
|
|||
|
<div class="c-cookie-banner-selectors__item">
|
|||
|
<li>
|
|||
|
<input class="c-cookie-banner-checkbox" type="checkbox" id="statistics" name="statistics"/> <label class="c-cookie-banner-label" for="statistics">[#COOKIETYPE_STATISTICS_RAW#]</label>
|
|||
|
</li>
|
|||
|
</div>
|
|||
|
|
|||
|
<div class="c-cookie-banner-selectors__item">
|
|||
|
<li>
|
|||
|
<input class="c-cookie-banner-checkbox" type="checkbox" id="preference" name="preference"/> <label class="c-cookie-banner-label" for="preference">[#COOKIETYPE_PREFERENCE_RAW#]</label>
|
|||
|
</li>
|
|||
|
</div>
|
|||
|
|
|||
|
<div class="c-cookie-banner-selectors__item">
|
|||
|
<li>
|
|||
|
<input class="c-cookie-banner-checkbox" type="checkbox" id="advertising" name="statistics"/> <label class="c-cookie-banner-label" for="advertising">[#COOKIETYPE_ADVERTISING_RAW#]</label>
|
|||
|
</li>
|
|||
|
</div>
|
|||
|
|
|||
|
<div class="c-cookie-banner-selectors__item c-cookie-banner-selectors__item--display-toggle">
|
|||
|
<li class="show-more-button" id="show-more">
|
|||
|
<span class="banner-accept-button show">[#DETAILS#]
|
|||
|
<svg class="c-cookie-banner-icon" width="11px" height="11px" viewBox="0 0 11 11" version="1.1" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns="http://www.w3.org/2000/svg">
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<path d="M9 5.5L1.53627e-14 6.35048e-14L2.87 5.46L1.53627e-14 11L9 5.5Z" transform="matrix(1.192488E-08 1 -1 1.192488E-08 11 1)" id="Shape" fill="#FFFFFF" stroke="none" ></path>
|
|||
|
</svg>
|
|||
|
</span>
|
|||
|
<span class="banner-accept-button hide">Hide details
|
|||
|
<svg class="c-cookie-banner-icon" width="11px" height="11px" viewBox="0 0 11 11" version="1.1" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns="http://www.w3.org/2000/svg">
|
|||
|
<path d="M9 5.5L1.53627e-14 6.35048e-14L2.87 5.46L1.53627e-14 11L9 5.5Z" transform="matrix(1.192488E-08 1 -1 1.192488E-08 11 1)" id="Shape" fill="#FFFFFF" stroke="none" ></path>
|
|||
|
</svg>
|
|||
|
</span>
|
|||
|
</li>
|
|||
|
</div>
|
|||
|
</ul>
|
|||
|
|
|||
|
<div class="expendable">
|
|||
|
<div class="tab">
|
|||
|
<div class="tab-headers" data-tab-active="1">
|
|||
|
<div class="tab-header active" tab="1">
|
|||
|
[#COOKIESOVERVIEW#]
|
|||
|
</div>
|
|||
|
<div class="tab-header" tab="2">
|
|||
|
[#ABOUTCOOKIES#]
|
|||
|
</div>
|
|||
|
</div>
|
|||
|
<div class="tab-contents">
|
|||
|
<div class="tab-content tab-content-category tab-content__displayed" tab-content="1">
|
|||
|
<div class="list-categories">
|
|||
|
<div class="category category_displayed" cat="1">
|
|||
|
[#COOKIETYPE_NECESSARY#]
|
|||
|
</div>
|
|||
|
<div class="category" cat="2">
|
|||
|
[#COOKIETYPE_STATISTICS#]
|
|||
|
</div>
|
|||
|
<div class="category" cat="3">
|
|||
|
[#COOKIETYPE_ADVERTISING#]
|
|||
|
</div>
|
|||
|
<div class="category" cat="4">
|
|||
|
[#COOKIETYPE_PREFERENCE#]
|
|||
|
</div>
|
|||
|
<div class="category" cat="5">
|
|||
|
[#COOKIETYPE_UNCLASSIFIED#]
|
|||
|
</div>
|
|||
|
</div>
|
|||
|
<div class="selector-category">
|
|||
|
<select id="select-category">
|
|||
|
<option cat="1" value="1">[#COOKIETYPE_NECESSARY#]</option>
|
|||
|
<option cat="2" value="2">[#COOKIETYPE_STATISTICS#]</option>
|
|||
|
<option cat="3" value="3">[#COOKIETYPE_ADVERTISING#]</option>
|
|||
|
<option cat="4" value="4">[#COOKIETYPE_PREFERENCE#]</option>
|
|||
|
<option cat="5" value="5">[#COOKIETYPE_UNCLASSIFIED#]</option>
|
|||
|
</select>
|
|||
|
</div>
|
|||
|
<div class="category-contents">
|
|||
|
<div class="category-content category-content__displayed" cat-content="1">
|
|||
|
[#COOKIETYPEINTRO_NECESSARY#]
|
|||
|
|
|||
|
[#COOKIETABLE_NECESSARY#]
|
|||
|
</div>
|
|||
|
<div class="category-content" cat-content="2">
|
|||
|
[#COOKIETYPEINTRO_STATISTICS#]
|
|||
|
|
|||
|
[#COOKIETABLE_STATISTICS#]
|
|||
|
</div>
|
|||
|
<div class="category-content" cat-content="3">
|
|||
|
[#COOKIETYPEINTRO_ADVERTISING#]
|
|||
|
|
|||
|
[#COOKIETABLE_ADVERTISING#]
|
|||
|
</div>
|
|||
|
<div class="category-content" cat-content="4">
|
|||
|
[#COOKIETYPEINTRO_PREFERENCE#]
|
|||
|
|
|||
|
[#COOKIETABLE_PREFERENCE#]
|
|||
|
</div>
|
|||
|
<div class="category-content" cat-content="5">
|
|||
|
[#COOKIETYPEINTRO_UNCLASSIFIED#]
|
|||
|
|
|||
|
[#COOKIETABLE_UNCLASSIFIED#]
|
|||
|
</div>
|
|||
|
</div>
|
|||
|
</div>
|
|||
|
<div class="tab-content" tab-content="2">
|
|||
|
<div>
|
|||
|
[#COOKIESGENERALINTRO#]
|
|||
|
</div>
|
|||
|
</div>
|
|||
|
</div>
|
|||
|
</div>
|
|||
|
</div>
|
|||
|
</section>
|
|||
|
</div>
|
|||
|
|
|||
|
<script>
|
|||
|
function initGoogleAnalytics() {
|
|||
|
(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
|
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|
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
|
|||
|
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
|
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|
})(window,document,'script','//www.google-analytics.com/analytics.js','ga');
|
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|
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|
ga('create', 'UA-39586040-9', 'auto');
|
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ga('set', 'anonymizeIp', true)
|
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|
ga('send', 'pageview');
|
|||
|
}
|
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|
|
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|
window.addEventListener('CookiebotOnConsentReady', () => {
|
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|
if(Cookiebot.consent.statistics) {
|
|||
|
initGoogleAnalytics();
|
|||
|
}
|
|||
|
});
|
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|
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|
var cookieBannerSliderPos = 0;
|
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|
|
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|
function showCookieBanner() {
|
|||
|
var cookiebanner = document.getElementById("cookiebanner");
|
|||
|
var dialogHeight = parseInt(cookiebanner.offsetHeight);
|
|||
|
cookiebanner.style.bottom = (cookieBannerSliderPos - dialogHeight) + "px";
|
|||
|
cookieBannerSliderPos += 4;
|
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|
if (cookieBannerSliderPos < dialogHeight) {
|
|||
|
setTimeout(function () {
|
|||
|
showCookieBanner();
|
|||
|
}, 1);
|
|||
|
} else {
|
|||
|
cookieBannerSliderPos = 0;
|
|||
|
cookiebanner.style.bottom = "0px";
|
|||
|
}
|
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|
}
|
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|
|||
|
function hideCookieBanner() {
|
|||
|
var cookiebanner = document.getElementById("cookiebanner");
|
|||
|
cookiebanner.style.display = "none";
|
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|
}
|
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|
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|
function callbackExpand() {
|
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|
var cookiebanner = document.getElementById("cookiebanner");
|
|||
|
if(cookiebanner.classList.contains('expended')) {
|
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|
cookiebanner.classList.remove('expended');
|
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|
} else {
|
|||
|
cookiebanner.classList.add('expended');
|
|||
|
}
|
|||
|
}
|
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|
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|
var previousTabNumber = 1;
|
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|
function callbackHeaders(e) {
|
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|
const tabs = document.querySelectorAll('.tab-header');
|
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|
for (i = 0; i < tabs.length; ++i) {
|
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|
tabs[i].classList.remove('active');
|
|||
|
}
|
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|
e.currentTarget.classList.add('active');
|
|||
|
const tabNumber = e.currentTarget.getAttribute('tab');
|
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|
const tabHeaders = document.querySelector('.tab-headers');
|
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|
tabHeaders.setAttribute('data-tab-active', tabNumber);
|
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|
const node = document.querySelector('[tab-content="'+tabNumber+'"]');
|
|||
|
const previousNode = document.querySelector('[tab-content="'+previousTabNumber+'"]');
|
|||
|
previousNode.classList.remove('tab-content__displayed');
|
|||
|
node.classList.add('tab-content__displayed');
|
|||
|
previousTabNumber = tabNumber;
|
|||
|
}
|
|||
|
|
|||
|
|
|||
|
var previousCatNumber = 1;
|
|||
|
function callbackCategory(e) {
|
|||
|
const categories = document.querySelectorAll('.list-categories .category');
|
|||
|
for (i = 0; i < categories.length; ++i) {
|
|||
|
categories[i].classList.remove('category_displayed');
|
|||
|
}
|
|||
|
e.currentTarget.classList.add('category_displayed');
|
|||
|
const catNumber = e.currentTarget.getAttribute('cat');
|
|||
|
const node = document.querySelector('[cat-content="'+catNumber+'"]');
|
|||
|
const previousNode = document.querySelector('[cat-content="'+previousCatNumber+'"]');
|
|||
|
previousNode.classList.remove('category-content__displayed');
|
|||
|
node.classList.add('category-content__displayed');
|
|||
|
previousCatNumber = catNumber;
|
|||
|
}
|
|||
|
|
|||
|
function callbackAllowSelected() {
|
|||
|
const statisticsAllowed = document.getElementById('statistics').checked;
|
|||
|
const marketingAllowed = document.getElementById('advertising').checked;
|
|||
|
const preferenceAllowed = document.getElementById('preference').checked;
|
|||
|
Cookiebot.submitCustomConsent(preferenceAllowed, statisticsAllowed, marketingAllowed);
|
|||
|
hideCookieBanner()
|
|||
|
}
|
|||
|
|
|||
|
function callbackAllowAll() {
|
|||
|
Cookiebot.submitConsent();
|
|||
|
hideCookieBanner()
|
|||
|
}
|
|||
|
|
|||
|
function callbackChangeSelect(e) {
|
|||
|
|
|||
|
const catNumber = e.currentTarget.value;
|
|||
|
const node = document.querySelector('[cat-content="'+catNumber+'"]');
|
|||
|
const previousNode = document.querySelector('[cat-content="'+previousCatNumber+'"]');
|
|||
|
previousNode.classList.remove('category-content__displayed');
|
|||
|
node.classList.add('category-content__displayed');
|
|||
|
previousCatNumber = catNumber;
|
|||
|
}
|
|||
|
|
|||
|
function bindEvent() {
|
|||
|
document.getElementById('show-more').addEventListener('click', callbackExpand);
|
|||
|
document.getElementById('allow-selected').addEventListener('click', callbackAllowSelected);
|
|||
|
document.getElementById('allow-all').addEventListener('click', callbackAllowAll);
|
|||
|
|
|||
|
const headers = document.querySelectorAll('.tab-header');
|
|||
|
for(var i=0; i < headers.length; i++) {
|
|||
|
headers[i].addEventListener('click', callbackHeaders);
|
|||
|
}
|
|||
|
const categories = document.querySelectorAll('.category');
|
|||
|
for(var i=0; i < categories.length; i++) {
|
|||
|
categories[i].addEventListener('click', callbackCategory);
|
|||
|
}
|
|||
|
document.getElementById('select-category').addEventListener('change', callbackChangeSelect);
|
|||
|
}
|
|||
|
bindEvent();
|
|||
|
</script>
|
|||
|
|
|||
|
<header class="header">
|
|||
|
<div class="header_user">
|
|||
|
<nav class="header_user--desktop">
|
|||
|
<a class="login" data-auth-action="signin" role="button" rel="nofollow" title="Opens a dialog" href="/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.robertsspaceindustries.com%2Fhc%2Fen-us%2Farticles%2F360018260993-Game-version-won-t-update-in-RSI-Launcher&locale=en-us">Sign in</a>
|
|||
|
|
|||
|
|
|||
|
|
|||
|
</nav>
|
|||
|
|
|||
|
</div>
|
|||
|
|
|||
|
<div class="header_nav">
|
|||
|
|
|||
|
<div class="header_nav--desktop">
|
|||
|
<a class="menu-logo" href="https://robertsspaceindustries.com">
|
|||
|
<img src="/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4" alt="Logo">
|
|||
|
</a>
|
|||
|
|
|||
|
<a title="Home" href="/hc/en-us"> Knowledge base </a>
|
|||
|
<a href="/hc/en-us/categories/360000295274-Updates-and-Info">Announcements</a>
|
|||
|
</div>
|
|||
|
|
|||
|
<div class="header_nav--mobile">
|
|||
|
|
|||
|
<a class="submit-request" role="button" href="/hc/en-us/requests/new">Submit a request</a>
|
|||
|
|
|||
|
<div class="header_nav--expand" tabindex="0">
|
|||
|
<span class="nav-burger"></span>
|
|||
|
<div class="header_nav--expand-menu header_nav--expand-menu__left">
|
|||
|
|
|||
|
<a class="menu-logo" href="https://robertsspaceindustries.com" title="Back to RSI">
|
|||
|
<img src="/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4" alt="Logo">
|
|||
|
</a>
|
|||
|
|
|||
|
<a title="Home" href="/hc/en-us"> Knowledge base </a>
|
|||
|
<a href="/hc/en-us/categories/360000295274-Updates-and-Info">Announcements</a>
|
|||
|
|
|||
|
|
|||
|
<div class="ticket-link">
|
|||
|
<a class="login" data-auth-action="signin" role="button" rel="nofollow" title="Opens a dialog" href="/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.robertsspaceindustries.com%2Fhc%2Fen-us%2Farticles%2F360018260993-Game-version-won-t-update-in-RSI-Launcher&locale=en-us">Sign in</a>
|
|||
|
|
|||
|
</div>
|
|||
|
|
|||
|
|
|||
|
|
|||
|
</div>
|
|||
|
</div>
|
|||
|
|
|||
|
</div>
|
|||
|
</div>
|
|||
|
|
|||
|
<div class="header_search">
|
|||
|
<form role="search" class="search search-full" data-search="" data-instant="true" autocomplete="off" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off" /><input type="search" name="query" id="query" placeholder="Search" autocomplete="off" aria-label="Search" /></form>
|
|||
|
</div>
|
|||
|
|
|||
|
</header>
|
|||
|
|
|||
|
<main role="main">
|
|||
|
<div class="container-divider">
|
|||
|
<a class="submit-request arrow" role="button" href="/hc/en-us/requests/new">Submit a request</a>
|
|||
|
</div>
|
|||
|
<div class="sidebar">
|
|||
|
|
|||
|
<div class="hero-links">
|
|||
|
<h3>other ways to find help</h3>
|
|||
|
<div class="hero-links--container">
|
|||
|
<a href="https://robertsspaceindustries.com/playstarcitizen">
|
|||
|
<span class="logo-link"></span>
|
|||
|
<h5>Learn the basics!</h5>
|
|||
|
<p>how to play guide</p>
|
|||
|
</a>
|
|||
|
<a href="https://robertsspaceindustries.com/community/issue-council">
|
|||
|
<span class="logo-link"></span>
|
|||
|
<h5>Found a bug?</h5>
|
|||
|
<p>check rsi issue council</p>
|
|||
|
</a>
|
|||
|
<a href="https://robertsspaceindustries.com/spectrum/community/SC/forum/51473">
|
|||
|
<span class="logo-spectrum"></span>
|
|||
|
<h5>Helpdesk forum</h5>
|
|||
|
<p>spectrum community</p>
|
|||
|
</a>
|
|||
|
</div>
|
|||
|
</div>
|
|||
|
|
|||
|
<div class="article-sidebar">
|
|||
|
<div class="section-articles collapsible-sidebar" aria-expanded="true">
|
|||
|
<h3 class="collapsible-sidebar-title sidenav-title">Articles in this section</h3>
|
|||
|
<ul>
|
|||
|
|
|||
|
<li>
|
|||
|
<a href="/hc/en-us/articles/360056254754-Star-Citizen-Alpha-4-0-2-Known-Issues" class="sidenav-item "> <span>Star Citizen Alpha 4.0.2 Known Issues</span> </a>
|
|||
|
</li>
|
|||
|
|
|||
|
<li>
|
|||
|
<a href="/hc/en-us/articles/4412072301463-Pledge-Items-Lost-on-Death" class="sidenav-item "> <span>Pledge Items Lost on Death</span> </a>
|
|||
|
</li>
|
|||
|
|
|||
|
<li>
|
|||
|
<a href="/hc/en-us/articles/4412097447063-Emergency-Rescue-Beacon-Keybind-Issues" class="sidenav-item "> <span>Emergency Rescue Beacon Keybind Issues</span> </a>
|
|||
|
</li>
|
|||
|
|
|||
|
<li>
|
|||
|
<a href="/hc/en-us/articles/360012619613-In-Game-Character-Issues" class="sidenav-item "> <span>In-Game Character Issues</span> </a>
|
|||
|
</li>
|
|||
|
|
|||
|
<li>
|
|||
|
<a href="/hc/en-us/articles/360038392713-Missing-Ship-and-Personal-Equipment" class="sidenav-item "> <span>Missing Ship and Personal Equipment</span> </a>
|
|||
|
</li>
|
|||
|
|
|||
|
<li>
|
|||
|
<a href="/hc/en-us/articles/19068596618647-Spectrum-is-Showing-a-Blank-Page" class="sidenav-item "> <span>Spectrum is Showing a Blank Page</span> </a>
|
|||
|
</li>
|
|||
|
|
|||
|
<li>
|
|||
|
<a href="/hc/en-us/articles/17653304787223-Ground-Vehicles-and-Initial-Spawn-Points" class="sidenav-item "> <span>Ground Vehicles and Initial Spawn Points</span> </a>
|
|||
|
</li>
|
|||
|
|
|||
|
<li>
|
|||
|
<a href="/hc/en-us/articles/15318528567831-mobiGlas-Issues-and-Troubleshooting" class="sidenav-item "> <span>mobiGlas Issues and Troubleshooting</span> </a>
|
|||
|
</li>
|
|||
|
|
|||
|
<li>
|
|||
|
<a href="/hc/en-us/articles/360047155574-Character-Creation-Issues" class="sidenav-item "> <span>Character Creation Issues</span> </a>
|
|||
|
</li>
|
|||
|
|
|||
|
<li>
|
|||
|
<a href="/hc/en-us/articles/360045035633-Sign-in-failed-code-error-Launcher-Issue" class="sidenav-item "> <span>Sign in failed - code:error - Launcher Issue</span> </a>
|
|||
|
</li>
|
|||
|
|
|||
|
</ul>
|
|||
|
|
|||
|
<a href="/hc/en-us/sections/360002667153-Known-Issues" class="article-sidebar-item">See more</a>
|
|||
|
|
|||
|
</div>
|
|||
|
</div>
|
|||
|
|
|||
|
</div>
|
|||
|
|
|||
|
<div class="container container--has-sidebar">
|
|||
|
<nav class="sub-nav">
|
|||
|
<ol class="breadcrumbs">
|
|||
|
|
|||
|
<li title="Roberts Space Industries Knowledge Base">
|
|||
|
|
|||
|
<a href="/hc/en-us">Roberts Space Industries Knowledge Base</a>
|
|||
|
|
|||
|
</li>
|
|||
|
|
|||
|
<li title="Updates and Info">
|
|||
|
|
|||
|
<a href="/hc/en-us/categories/360000295274-Updates-and-Info">Updates and Info</a>
|
|||
|
|
|||
|
</li>
|
|||
|
|
|||
|
<li title="Known Issues">
|
|||
|
|
|||
|
<a href="/hc/en-us/sections/360002667153-Known-Issues">Known Issues</a>
|
|||
|
|
|||
|
</li>
|
|||
|
|
|||
|
</ol>
|
|||
|
|
|||
|
</nav>
|
|||
|
|
|||
|
<div class="article-container" id="article-container">
|
|||
|
|
|||
|
|
|||
|
<article class="article">
|
|||
|
<header class="article-header">
|
|||
|
<h1 title="Game version won't update in RSI Launcher" class="article-title">
|
|||
|
Game version won't update in RSI Launcher
|
|||
|
|
|||
|
</h1>
|
|||
|
|
|||
|
<div class="article-author">
|
|||
|
<div class="avatar article-avatar">
|
|||
|
|
|||
|
<span class="icon-agent"></span>
|
|||
|
|
|||
|
<img src="https://support.robertsspaceindustries.com/system/photos/910458787/Ark_SC.PNG" alt="Avatar" class="user-avatar"/>
|
|||
|
</div>
|
|||
|
<div class="article-meta">
|
|||
|
Created by: <strong>Thrysurr-CIG</strong>
|
|||
|
|
|||
|
<ul class="meta-group">
|
|||
|
|
|||
|
<li class="meta-data"><time datetime="2019-02-28T17:06:33Z" title="2019-02-28T17:06:33Z" data-datetime="relative">February 28, 2019 17:06</time></li>
|
|||
|
<li class="meta-data">Updated</li>
|
|||
|
|
|||
|
</ul>
|
|||
|
</div>
|
|||
|
</div>
|
|||
|
</header>
|
|||
|
|
|||
|
<section class="article-info">
|
|||
|
<div class="article-content">
|
|||
|
<div class="article-body"><p>We are currently aware of and tracking an issue that may occur that can have the following symptom occur:</p>
|
|||
|
<ul>
|
|||
|
<li><strong>Your Game version displayed in the Launcher does not update</strong></li>
|
|||
|
</ul>
|
|||
|
<p>Should this happen, try the following steps:</p>
|
|||
|
<ol>
|
|||
|
<li>Ensure your launcher is fully closed.</li>
|
|||
|
<li>Right-click on the Windows icon and select Run.</li>
|
|||
|
<li>Enter %appdata% and click Ok. This opens Users\CurrentProfile\Appdata\Roaming.</li>
|
|||
|
<li>Delete the "rsilauncher" folder.</li>
|
|||
|
<li>Re-open the Launcher</li>
|
|||
|
</ol>
|
|||
|
<p>The Launcher will verify your game files and the new version number should show or prompt to update your client.</p>
|
|||
|
<p>Should you encounter further issues, please read the <a href="https://support.robertsspaceindustries.com/hc/en-us/articles/360000161747-Troubleshoot-the-RSI-Launcher"><strong>Troubleshoot the RSI Launcher</strong></a> knowledge base guide.</p>
|
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|
<p> </p></div>
|
|||
|
|
|||
|
<div class="article-attachments">
|
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|
<ul class="attachments">
|
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</ul>
|
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</div>
|
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</div>
|
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</section>
|
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|
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<section class="article-relatives">
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</ul>
|
|||
|
</section>
|
|||
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|
|||
|
|
|||
|
</section>
|
|||
|
|
|||
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|
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</article>
|
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<p>
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©2012-<span id="currentYear"></span> Cloud Imperium Rights LLC, Cloud Imperium Rights Ltd., Roberts Space Industries LLC, and Roberts Space Industries International Ltd.
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This is for internal Zendesk and legacy usage,
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we don't support or guarantee any of these values
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*/
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