865 lines
34 KiB
HTML
865 lines
34 KiB
HTML
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<title>Redeeming Item Codes – Roberts Space Industries Knowledge Base</title>
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<meta property="og:title" content="Redeeming Item Codes" />
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<meta property="og:description" content="Acquired a special code that you would like to claim? During certain events and promotions, Citizens may acquire a code that can be claimed to acquire a special reward item for their account.
|
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If y..." />
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<body class="">
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<div id="cookiebanner" class="cig-cookie-banner">
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<section class="c-cookie-banner banner">
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<header class="c-cookie-banner__header top">
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<h2>[#TITLE#]</h2>
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<li>
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<div class="c-cookie-banner-selectors__item">
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<li>
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<input class="c-cookie-banner-checkbox" type="checkbox" id="advertising" name="statistics"/> <label class="c-cookie-banner-label" for="advertising">[#COOKIETYPE_ADVERTISING_RAW#]</label>
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<div class="c-cookie-banner-selectors__item c-cookie-banner-selectors__item--display-toggle">
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<span class="banner-accept-button hide">Hide details
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<div class="expendable">
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<div class="tab">
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<div class="tab-headers" data-tab-active="1">
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<div class="tab-header active" tab="1">
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[#COOKIESOVERVIEW#]
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</div>
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<div class="tab-header" tab="2">
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[#ABOUTCOOKIES#]
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</div>
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</div>
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<div class="tab-content tab-content-category tab-content__displayed" tab-content="1">
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<div class="list-categories">
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<div class="category category_displayed" cat="1">
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[#COOKIETYPE_NECESSARY#]
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</div>
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<div class="category" cat="2">
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[#COOKIETYPE_STATISTICS#]
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</div>
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<div class="category" cat="3">
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[#COOKIETYPE_ADVERTISING#]
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</div>
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<div class="category" cat="4">
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[#COOKIETYPE_PREFERENCE#]
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</div>
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<div class="category" cat="5">
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[#COOKIETYPE_UNCLASSIFIED#]
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<div class="category-contents">
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<div class="category-content category-content__displayed" cat-content="1">
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[#COOKIETYPEINTRO_NECESSARY#]
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[#COOKIETABLE_NECESSARY#]
|
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</div>
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<div class="category-content" cat-content="2">
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[#COOKIETYPEINTRO_STATISTICS#]
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[#COOKIETABLE_STATISTICS#]
|
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</div>
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<div class="category-content" cat-content="3">
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[#COOKIETYPEINTRO_ADVERTISING#]
|
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[#COOKIETABLE_ADVERTISING#]
|
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</div>
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<div class="category-content" cat-content="4">
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[#COOKIETYPEINTRO_PREFERENCE#]
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||
[#COOKIETABLE_PREFERENCE#]
|
||
</div>
|
||
<div class="category-content" cat-content="5">
|
||
[#COOKIETYPEINTRO_UNCLASSIFIED#]
|
||
|
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[#COOKIETABLE_UNCLASSIFIED#]
|
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</div>
|
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</div>
|
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</div>
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<div class="tab-content" tab-content="2">
|
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<div>
|
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[#COOKIESGENERALINTRO#]
|
||
</div>
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||
</div>
|
||
</div>
|
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</div>
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</div>
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</section>
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</div>
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<script>
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})(window,document,'script','//www.google-analytics.com/analytics.js','ga');
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ga('create', 'UA-39586040-9', 'auto');
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ga('set', 'anonymizeIp', true)
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ga('send', 'pageview');
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window.addEventListener('CookiebotOnConsentReady', () => {
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if(Cookiebot.consent.statistics) {
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function showCookieBanner() {
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|
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cookiebanner.classList.remove('expended');
|
||
} else {
|
||
cookiebanner.classList.add('expended');
|
||
}
|
||
}
|
||
|
||
var previousTabNumber = 1;
|
||
function callbackHeaders(e) {
|
||
const tabs = document.querySelectorAll('.tab-header');
|
||
for (i = 0; i < tabs.length; ++i) {
|
||
tabs[i].classList.remove('active');
|
||
}
|
||
e.currentTarget.classList.add('active');
|
||
const tabNumber = e.currentTarget.getAttribute('tab');
|
||
const tabHeaders = document.querySelector('.tab-headers');
|
||
tabHeaders.setAttribute('data-tab-active', tabNumber);
|
||
const node = document.querySelector('[tab-content="'+tabNumber+'"]');
|
||
const previousNode = document.querySelector('[tab-content="'+previousTabNumber+'"]');
|
||
previousNode.classList.remove('tab-content__displayed');
|
||
node.classList.add('tab-content__displayed');
|
||
previousTabNumber = tabNumber;
|
||
}
|
||
|
||
|
||
var previousCatNumber = 1;
|
||
function callbackCategory(e) {
|
||
const categories = document.querySelectorAll('.list-categories .category');
|
||
for (i = 0; i < categories.length; ++i) {
|
||
categories[i].classList.remove('category_displayed');
|
||
}
|
||
e.currentTarget.classList.add('category_displayed');
|
||
const catNumber = e.currentTarget.getAttribute('cat');
|
||
const node = document.querySelector('[cat-content="'+catNumber+'"]');
|
||
const previousNode = document.querySelector('[cat-content="'+previousCatNumber+'"]');
|
||
previousNode.classList.remove('category-content__displayed');
|
||
node.classList.add('category-content__displayed');
|
||
previousCatNumber = catNumber;
|
||
}
|
||
|
||
function callbackAllowSelected() {
|
||
const statisticsAllowed = document.getElementById('statistics').checked;
|
||
const marketingAllowed = document.getElementById('advertising').checked;
|
||
const preferenceAllowed = document.getElementById('preference').checked;
|
||
Cookiebot.submitCustomConsent(preferenceAllowed, statisticsAllowed, marketingAllowed);
|
||
hideCookieBanner()
|
||
}
|
||
|
||
function callbackAllowAll() {
|
||
Cookiebot.submitConsent();
|
||
hideCookieBanner()
|
||
}
|
||
|
||
function callbackChangeSelect(e) {
|
||
|
||
const catNumber = e.currentTarget.value;
|
||
const node = document.querySelector('[cat-content="'+catNumber+'"]');
|
||
const previousNode = document.querySelector('[cat-content="'+previousCatNumber+'"]');
|
||
previousNode.classList.remove('category-content__displayed');
|
||
node.classList.add('category-content__displayed');
|
||
previousCatNumber = catNumber;
|
||
}
|
||
|
||
function bindEvent() {
|
||
document.getElementById('show-more').addEventListener('click', callbackExpand);
|
||
document.getElementById('allow-selected').addEventListener('click', callbackAllowSelected);
|
||
document.getElementById('allow-all').addEventListener('click', callbackAllowAll);
|
||
|
||
const headers = document.querySelectorAll('.tab-header');
|
||
for(var i=0; i < headers.length; i++) {
|
||
headers[i].addEventListener('click', callbackHeaders);
|
||
}
|
||
const categories = document.querySelectorAll('.category');
|
||
for(var i=0; i < categories.length; i++) {
|
||
categories[i].addEventListener('click', callbackCategory);
|
||
}
|
||
document.getElementById('select-category').addEventListener('change', callbackChangeSelect);
|
||
}
|
||
bindEvent();
|
||
</script>
|
||
|
||
<header class="header">
|
||
<div class="header_user">
|
||
<nav class="header_user--desktop">
|
||
<a class="login" data-auth-action="signin" role="button" rel="nofollow" title="Opens a dialog" href="/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.robertsspaceindustries.com%2Fhc%2Fen-us%2Farticles%2F4824751303703-Redeeming-Item-Codes&locale=en-us">Sign in</a>
|
||
|
||
|
||
|
||
</nav>
|
||
|
||
</div>
|
||
|
||
<div class="header_nav">
|
||
|
||
<div class="header_nav--desktop">
|
||
<a class="menu-logo" href="https://robertsspaceindustries.com">
|
||
<img src="/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4" alt="Logo">
|
||
</a>
|
||
|
||
<a title="Home" href="/hc/en-us"> Knowledge base </a>
|
||
<a href="/hc/en-us/categories/360000295274-Updates-and-Info">Announcements</a>
|
||
</div>
|
||
|
||
<div class="header_nav--mobile">
|
||
|
||
<a class="submit-request" role="button" href="/hc/en-us/requests/new">Submit a request</a>
|
||
|
||
<div class="header_nav--expand" tabindex="0">
|
||
<span class="nav-burger"></span>
|
||
<div class="header_nav--expand-menu header_nav--expand-menu__left">
|
||
|
||
<a class="menu-logo" href="https://robertsspaceindustries.com" title="Back to RSI">
|
||
<img src="/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4" alt="Logo">
|
||
</a>
|
||
|
||
<a title="Home" href="/hc/en-us"> Knowledge base </a>
|
||
<a href="/hc/en-us/categories/360000295274-Updates-and-Info">Announcements</a>
|
||
|
||
|
||
<div class="ticket-link">
|
||
<a class="login" data-auth-action="signin" role="button" rel="nofollow" title="Opens a dialog" href="/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.robertsspaceindustries.com%2Fhc%2Fen-us%2Farticles%2F4824751303703-Redeeming-Item-Codes&locale=en-us">Sign in</a>
|
||
|
||
</div>
|
||
|
||
|
||
|
||
</div>
|
||
</div>
|
||
|
||
</div>
|
||
</div>
|
||
|
||
<div class="header_search">
|
||
<form role="search" class="search search-full" data-search="" data-instant="true" autocomplete="off" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off" /><input type="search" name="query" id="query" placeholder="Search" autocomplete="off" aria-label="Search" /></form>
|
||
</div>
|
||
|
||
</header>
|
||
|
||
<main role="main">
|
||
<div class="container-divider">
|
||
<a class="submit-request arrow" role="button" href="/hc/en-us/requests/new">Submit a request</a>
|
||
</div>
|
||
<div class="sidebar">
|
||
|
||
<div class="hero-links">
|
||
<h3>other ways to find help</h3>
|
||
<div class="hero-links--container">
|
||
<a href="https://robertsspaceindustries.com/playstarcitizen">
|
||
<span class="logo-link"></span>
|
||
<h5>Learn the basics!</h5>
|
||
<p>how to play guide</p>
|
||
</a>
|
||
<a href="https://robertsspaceindustries.com/community/issue-council">
|
||
<span class="logo-link"></span>
|
||
<h5>Found a bug?</h5>
|
||
<p>check rsi issue council</p>
|
||
</a>
|
||
<a href="https://robertsspaceindustries.com/spectrum/community/SC/forum/51473">
|
||
<span class="logo-spectrum"></span>
|
||
<h5>Helpdesk forum</h5>
|
||
<p>spectrum community</p>
|
||
</a>
|
||
</div>
|
||
</div>
|
||
|
||
<div class="article-sidebar">
|
||
<div class="section-articles collapsible-sidebar" aria-expanded="true">
|
||
<h3 class="collapsible-sidebar-title sidenav-title">Articles in this section</h3>
|
||
<ul>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/115013194987-Pledges-FAQ" class="sidenav-item "> <span>Pledges FAQ</span> </a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/115013350528-Loaner-Ships-FAQ" class="sidenav-item "> <span>Loaner Ships FAQ</span> </a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/360003093114-Loaner-Ship-Matrix" class="sidenav-item "> <span>Loaner Ship Matrix</span> </a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/115013325608-Gifting-FAQs" class="sidenav-item "> <span>Gifting FAQs</span> </a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/115010056868-Gift-a-Ship-or-Game-Package-to-a-friend" class="sidenav-item "> <span>Gift a Ship or Game Package to a friend</span> </a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/360042050774-Why-can-t-I-send-this-pledge-as-a-gift" class="sidenav-item "> <span>Why can't I send this pledge as a gift?</span> </a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/4824751303703-Redeeming-Item-Codes" class="sidenav-item current-article"> <span>Redeeming Item Codes</span> </a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/4408770370455-Included-Vessels-Snub-Fighters-and-Rovers" class="sidenav-item "> <span>Included Vessels - Snub Fighters and Rovers</span> </a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/360043504053-What-is-a-Warbond-Pledge" class="sidenav-item "> <span>What is a Warbond Pledge?</span> </a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/360042760354-Why-can-t-I-pledge-for-or-upgrade-to-this-ship" class="sidenav-item "> <span>Why can't I pledge for or upgrade to this ship?</span> </a>
|
||
</li>
|
||
|
||
</ul>
|
||
|
||
<a href="/hc/en-us/sections/203695537-Pledges-Packages-and-Ships" class="article-sidebar-item">See more</a>
|
||
|
||
</div>
|
||
</div>
|
||
|
||
</div>
|
||
|
||
<div class="container container--has-sidebar">
|
||
<nav class="sub-nav">
|
||
<ol class="breadcrumbs">
|
||
|
||
<li title="Roberts Space Industries Knowledge Base">
|
||
|
||
<a href="/hc/en-us">Roberts Space Industries Knowledge Base</a>
|
||
|
||
</li>
|
||
|
||
<li title="Game Support">
|
||
|
||
<a href="/hc/en-us/categories/202540168-Game-Support">Game Support</a>
|
||
|
||
</li>
|
||
|
||
<li title="Pledges, Packages, and Ships">
|
||
|
||
<a href="/hc/en-us/sections/203695537-Pledges-Packages-and-Ships">Pledges, Packages, and Ships</a>
|
||
|
||
</li>
|
||
|
||
</ol>
|
||
|
||
</nav>
|
||
|
||
<div class="article-container" id="article-container">
|
||
|
||
|
||
<article class="article">
|
||
<header class="article-header">
|
||
<h1 title="Redeeming Item Codes" class="article-title">
|
||
Redeeming Item Codes
|
||
|
||
</h1>
|
||
|
||
<div class="article-author">
|
||
<div class="avatar article-avatar">
|
||
|
||
<span class="icon-agent"></span>
|
||
|
||
<img src="https://support.robertsspaceindustries.com/system/photos/910458787/Ark_SC.PNG" alt="Avatar" class="user-avatar"/>
|
||
</div>
|
||
<div class="article-meta">
|
||
Created by: <strong>Thrysurr-CIG</strong>
|
||
|
||
<ul class="meta-group">
|
||
|
||
<li class="meta-data"><time datetime="2023-03-29T17:14:22Z" title="2023-03-29T17:14:22Z" data-datetime="relative">March 29, 2023 17:14</time></li>
|
||
<li class="meta-data">Updated</li>
|
||
|
||
</ul>
|
||
</div>
|
||
</div>
|
||
</header>
|
||
|
||
<section class="article-info">
|
||
<div class="article-content">
|
||
<div class="article-body"><p>Acquired a special code that you would like to claim? During certain events and promotions, Citizens may acquire a code that can be claimed to acquire a special reward item for their account.</p>
|
||
<p>If you have an item code to redeem:</p>
|
||
<ul>
|
||
<li><strong>Login</strong> to the <a href="https://robertsspaceindustries.com/" target="_blank" rel="noopener">RSI website</a>.</li>
|
||
<li><a href="https://robertsspaceindustries.com/pledge/redeem-code" target="_blank" rel="noopener">Click here</a> to go to the redemption page which should look like this:<a href="https://robertsspaceindustries.com/pledge/redeem-code" target="_blank" rel="noopener"><img src="/hc/article_attachments/13457194440087" alt="KB_ItemRedeemBox.png" /></a></li>
|
||
<li><strong>Enter your code</strong> into the box.</li>
|
||
<li>Click the <strong>REDEEM</strong> button on the lower right of the redemption box.</li>
|
||
<li>Follow any remaining instructions to finish claiming your item. </li>
|
||
</ul>
|
||
<p>Once completed, the item will be available on your account and can be viewed in the <a href="https://robertsspaceindustries.com/account/pledges" target="_blank" rel="noopener">My Hangar</a> section alongside the rest of your pledges that are attributed to your account.</p>
|
||
<p> </p>
|
||
<h3>Recruit a Friend Referral Codes</h3>
|
||
<p>If you have a code from a friend that referred you to the game, <em>this is the wrong place!</em></p>
|
||
<p>You will want to go here for more information on how to claim that: <a href="https://support.robertsspaceindustries.com/hc/en-us/articles/115013102847" target="_blank" rel="noopener">Referral Program FAQ</a></p>
|
||
<p> </p></div>
|
||
|
||
<div class="article-attachments">
|
||
<ul class="attachments">
|
||
|
||
</ul>
|
||
</div>
|
||
</div>
|
||
</section>
|
||
|
||
<section class="article-relatives">
|
||
|
||
<section class="related-articles">
|
||
|
||
<h3 class="related-articles-title">Related articles</h3>
|
||
|
||
<ul>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCHpC29FTADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBdsllljBDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI3L2hjL2VuLXVzL2FydGljbGVzLzM2MDAwMzA5MzExNC1Mb2FuZXItU2hpcC1NYXRyaXgGOwhUOglyYW5raQY%3D--1246ea7c87e563c797ebf30ee0b3e1b6c28053ac" rel="nofollow">Loaner Ship Matrix</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCP%2BsUMcaADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBdsllljBDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI5L2hjL2VuLXVzL2FydGljbGVzLzExNTAxMzEwMjg0Ny1SZWZlcnJhbC1Qcm9ncmFtLUZBUQY7CFQ6CXJhbmtpBw%3D%3D--d8557f15375aa5b1b8bcc8b0627565f48debdd94" rel="nofollow">Referral Program FAQ</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCCJxBtVTADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBdsllljBDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzM2MDA1NjI1NDc1NC1TdGFyLUNpdGl6ZW4tQWxwaGEtNC0wLTItS25vd24tSXNzdWVzBjsIVDoJcmFua2kI--4061ed987b477e727096bf15479a7f0b6c77f8f6" rel="nofollow">Star Citizen Alpha 4.0.2 Known Issues</a>
|
||
</li>
|
||
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||
<li>
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||
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCDlyJdRTADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBdsllljBDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI1L2hjL2VuLXVzL2FydGljbGVzLzM2MDA0MTUwOTQzMy1DaGFyYWN0ZXItUmVwYWlyBjsIVDoJcmFua2kJ--ad72a0f291eb00edb163de1ccdf575fd5d2127e0" rel="nofollow">Character Repair</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJeTAEQDBDoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBdsllljBDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJAL2hjL2VuLXVzL2FydGljbGVzLzQ0MTIwNzIzMDE0NjMtUGxlZGdlLUl0ZW1zLUxvc3Qtb24tRGVhdGgGOwhUOglyYW5raQo%3D--54793cc5a7ae0a35a54587d3549c93a5bef6a13a" rel="nofollow">Pledge Items Lost on Death</a>
|
||
</li>
|
||
|
||
</ul>
|
||
</section>
|
||
|
||
|
||
</section>
|
||
|
||
|
||
</article>
|
||
|
||
|
||
|
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</div>
|
||
</div>
|
||
|
||
</main>
|
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<footer class="footer">
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<div class="footer-inner">
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<div class="footer-logo">
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<img class="footer-logo__img footer-logo__img--rsi" src="/hc/theming_assets/01HZPM4QSJRDFYJ7AKA6R9VX4J" alt="Logo">
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<img class="footer-logo__img footer-logo__img--cig" src="/hc/theming_assets/01HZPM4S41CAMQF2XN2MZPDEWX" alt="Logo">
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</div>
|
||
|
||
<p>
|
||
©2012-<span id="currentYear"></span> Cloud Imperium Rights LLC, Cloud Imperium Rights Ltd., Roberts Space Industries LLC, and Roberts Space Industries International Ltd.
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</p>
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</footer>
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<script type="text/javascript">
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/*
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This is for internal Zendesk and legacy usage,
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we don't support or guarantee any of these values
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so please don't build stuff on top of them.
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*/
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HelpCenter.account = {"subdomain":"cloudimperiumservicesllc","environment":"production","name":"Cloud Imperium Games"};
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