862 lines
35 KiB
HTML
862 lines
35 KiB
HTML
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<title>Can I remove or revert a ship upgrade? – Roberts Space Industries Knowledge Base</title>
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<meta name="description" content="No. Ship upgrades (also called CCUs) are intended to be permanent. Modifying any pledge requires that you enter your RSI account..." /><meta property="og:image" content="/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4" />
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<meta property="og:site_name" content="Roberts Space Industries Knowledge Base" />
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<meta property="og:title" content="Can I remove or revert a ship upgrade?" />
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<meta property="og:description" content="No. Ship upgrades (also called CCUs) are intended to be permanent. Modifying any pledge requires that you enter your RSI account password to prevent mistakes.
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If you wish to recover the basic ple..." />
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<meta property="og:url" content="https://support.robertsspaceindustries.com/hc/en-us/articles/360042825053-Can-I-remove-or-revert-a-ship-upgrade" />
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<link rel="alternate" hreflang="x-default" href="https://support.robertsspaceindustries.com/hc/en-us/articles/360042825053-Can-I-remove-or-revert-a-ship-upgrade">
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<script type="text/javascript" src="/hc/theming_assets/290051/450874/script.js?digest=30070916635799"></script>
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</head>
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<body class="">
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<div id="cookiebanner" class="cig-cookie-banner">
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<section class="c-cookie-banner banner">
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<header class="c-cookie-banner__header top">
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<h2>[#TITLE#]</h2>
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<ul class="c-cookie-banner__buttons banner-accept-buttons">
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<li class="banner-accept-button" id="allow-selected">
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Allow selection
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</li>
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<li class="or">or</li>
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<li class="banner-accept-button" id="allow-all">
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[#ACCEPT#]
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</ul>
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<div class="c-cookie-banner__content-wrapper banner-text">
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<div class="c-cookie-banner__content">
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[#TEXT#]
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<ul class="c-cookie-banner__selectors c-cookie-banner-selectors">
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<li>
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<input class="c-cookie-banner-checkbox" type="checkbox" id="necessary" checked disabled name="necessary"/> <label class="c-cookie-banner-label" for="necessary">[#COOKIETYPE_NECESSARY_RAW#]</label>
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<div class="c-cookie-banner-selectors__item">
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<li>
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<input class="c-cookie-banner-checkbox" type="checkbox" id="statistics" name="statistics"/> <label class="c-cookie-banner-label" for="statistics">[#COOKIETYPE_STATISTICS_RAW#]</label>
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<div class="c-cookie-banner-selectors__item">
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<li>
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<input class="c-cookie-banner-checkbox" type="checkbox" id="preference" name="preference"/> <label class="c-cookie-banner-label" for="preference">[#COOKIETYPE_PREFERENCE_RAW#]</label>
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</li>
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</div>
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<div class="c-cookie-banner-selectors__item">
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<li>
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<input class="c-cookie-banner-checkbox" type="checkbox" id="advertising" name="statistics"/> <label class="c-cookie-banner-label" for="advertising">[#COOKIETYPE_ADVERTISING_RAW#]</label>
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</li>
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</div>
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<div class="c-cookie-banner-selectors__item c-cookie-banner-selectors__item--display-toggle">
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<li class="show-more-button" id="show-more">
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<span class="banner-accept-button show">[#DETAILS#]
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<svg class="c-cookie-banner-icon" width="11px" height="11px" viewBox="0 0 11 11" version="1.1" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns="http://www.w3.org/2000/svg">
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</svg>
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</span>
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<span class="banner-accept-button hide">Hide details
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<svg class="c-cookie-banner-icon" width="11px" height="11px" viewBox="0 0 11 11" version="1.1" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns="http://www.w3.org/2000/svg">
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</ul>
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<div class="expendable">
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<div class="tab">
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<div class="tab-headers" data-tab-active="1">
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<div class="tab-header active" tab="1">
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[#COOKIESOVERVIEW#]
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||
</div>
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<div class="tab-header" tab="2">
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[#ABOUTCOOKIES#]
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</div>
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</div>
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<div class="tab-contents">
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<div class="tab-content tab-content-category tab-content__displayed" tab-content="1">
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<div class="list-categories">
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<div class="category category_displayed" cat="1">
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[#COOKIETYPE_NECESSARY#]
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</div>
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<div class="category" cat="2">
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[#COOKIETYPE_STATISTICS#]
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</div>
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<div class="category" cat="3">
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[#COOKIETYPE_ADVERTISING#]
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</div>
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<div class="category" cat="4">
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[#COOKIETYPE_PREFERENCE#]
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</div>
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<div class="category" cat="5">
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[#COOKIETYPE_UNCLASSIFIED#]
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</div>
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<select id="select-category">
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<option cat="1" value="1">[#COOKIETYPE_NECESSARY#]</option>
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<option cat="4" value="4">[#COOKIETYPE_PREFERENCE#]</option>
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<option cat="5" value="5">[#COOKIETYPE_UNCLASSIFIED#]</option>
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<div class="category-contents">
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<div class="category-content category-content__displayed" cat-content="1">
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[#COOKIETYPEINTRO_NECESSARY#]
|
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[#COOKIETABLE_NECESSARY#]
|
||
</div>
|
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<div class="category-content" cat-content="2">
|
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[#COOKIETYPEINTRO_STATISTICS#]
|
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|
||
[#COOKIETABLE_STATISTICS#]
|
||
</div>
|
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<div class="category-content" cat-content="3">
|
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[#COOKIETYPEINTRO_ADVERTISING#]
|
||
|
||
[#COOKIETABLE_ADVERTISING#]
|
||
</div>
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<div class="category-content" cat-content="4">
|
||
[#COOKIETYPEINTRO_PREFERENCE#]
|
||
|
||
[#COOKIETABLE_PREFERENCE#]
|
||
</div>
|
||
<div class="category-content" cat-content="5">
|
||
[#COOKIETYPEINTRO_UNCLASSIFIED#]
|
||
|
||
[#COOKIETABLE_UNCLASSIFIED#]
|
||
</div>
|
||
</div>
|
||
</div>
|
||
<div class="tab-content" tab-content="2">
|
||
<div>
|
||
[#COOKIESGENERALINTRO#]
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
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</div>
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</section>
|
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</div>
|
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|
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<script>
|
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function initGoogleAnalytics() {
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})(window,document,'script','//www.google-analytics.com/analytics.js','ga');
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ga('create', 'UA-39586040-9', 'auto');
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ga('set', 'anonymizeIp', true)
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ga('send', 'pageview');
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}
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window.addEventListener('CookiebotOnConsentReady', () => {
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if(Cookiebot.consent.statistics) {
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initGoogleAnalytics();
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var cookieBannerSliderPos = 0;
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function showCookieBanner() {
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var cookiebanner = document.getElementById("cookiebanner");
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var dialogHeight = parseInt(cookiebanner.offsetHeight);
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if (cookieBannerSliderPos < dialogHeight) {
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function hideCookieBanner() {
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function callbackExpand() {
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if(cookiebanner.classList.contains('expended')) {
|
||
cookiebanner.classList.remove('expended');
|
||
} else {
|
||
cookiebanner.classList.add('expended');
|
||
}
|
||
}
|
||
|
||
var previousTabNumber = 1;
|
||
function callbackHeaders(e) {
|
||
const tabs = document.querySelectorAll('.tab-header');
|
||
for (i = 0; i < tabs.length; ++i) {
|
||
tabs[i].classList.remove('active');
|
||
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|
||
e.currentTarget.classList.add('active');
|
||
const tabNumber = e.currentTarget.getAttribute('tab');
|
||
const tabHeaders = document.querySelector('.tab-headers');
|
||
tabHeaders.setAttribute('data-tab-active', tabNumber);
|
||
const node = document.querySelector('[tab-content="'+tabNumber+'"]');
|
||
const previousNode = document.querySelector('[tab-content="'+previousTabNumber+'"]');
|
||
previousNode.classList.remove('tab-content__displayed');
|
||
node.classList.add('tab-content__displayed');
|
||
previousTabNumber = tabNumber;
|
||
}
|
||
|
||
|
||
var previousCatNumber = 1;
|
||
function callbackCategory(e) {
|
||
const categories = document.querySelectorAll('.list-categories .category');
|
||
for (i = 0; i < categories.length; ++i) {
|
||
categories[i].classList.remove('category_displayed');
|
||
}
|
||
e.currentTarget.classList.add('category_displayed');
|
||
const catNumber = e.currentTarget.getAttribute('cat');
|
||
const node = document.querySelector('[cat-content="'+catNumber+'"]');
|
||
const previousNode = document.querySelector('[cat-content="'+previousCatNumber+'"]');
|
||
previousNode.classList.remove('category-content__displayed');
|
||
node.classList.add('category-content__displayed');
|
||
previousCatNumber = catNumber;
|
||
}
|
||
|
||
function callbackAllowSelected() {
|
||
const statisticsAllowed = document.getElementById('statistics').checked;
|
||
const marketingAllowed = document.getElementById('advertising').checked;
|
||
const preferenceAllowed = document.getElementById('preference').checked;
|
||
Cookiebot.submitCustomConsent(preferenceAllowed, statisticsAllowed, marketingAllowed);
|
||
hideCookieBanner()
|
||
}
|
||
|
||
function callbackAllowAll() {
|
||
Cookiebot.submitConsent();
|
||
hideCookieBanner()
|
||
}
|
||
|
||
function callbackChangeSelect(e) {
|
||
|
||
const catNumber = e.currentTarget.value;
|
||
const node = document.querySelector('[cat-content="'+catNumber+'"]');
|
||
const previousNode = document.querySelector('[cat-content="'+previousCatNumber+'"]');
|
||
previousNode.classList.remove('category-content__displayed');
|
||
node.classList.add('category-content__displayed');
|
||
previousCatNumber = catNumber;
|
||
}
|
||
|
||
function bindEvent() {
|
||
document.getElementById('show-more').addEventListener('click', callbackExpand);
|
||
document.getElementById('allow-selected').addEventListener('click', callbackAllowSelected);
|
||
document.getElementById('allow-all').addEventListener('click', callbackAllowAll);
|
||
|
||
const headers = document.querySelectorAll('.tab-header');
|
||
for(var i=0; i < headers.length; i++) {
|
||
headers[i].addEventListener('click', callbackHeaders);
|
||
}
|
||
const categories = document.querySelectorAll('.category');
|
||
for(var i=0; i < categories.length; i++) {
|
||
categories[i].addEventListener('click', callbackCategory);
|
||
}
|
||
document.getElementById('select-category').addEventListener('change', callbackChangeSelect);
|
||
}
|
||
bindEvent();
|
||
</script>
|
||
|
||
<header class="header">
|
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<div class="header_user">
|
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<nav class="header_user--desktop">
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<a class="login" data-auth-action="signin" role="button" rel="nofollow" title="Opens a dialog" href="/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.robertsspaceindustries.com%2Fhc%2Fen-us%2Farticles%2F360042825053-Can-I-remove-or-revert-a-ship-upgrade&locale=en-us">Sign in</a>
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<a class="menu-logo" href="https://robertsspaceindustries.com" title="Back to RSI">
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<a class="login" data-auth-action="signin" role="button" rel="nofollow" title="Opens a dialog" href="/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.robertsspaceindustries.com%2Fhc%2Fen-us%2Farticles%2F360042825053-Can-I-remove-or-revert-a-ship-upgrade&locale=en-us">Sign in</a>
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<div class="header_search">
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<form role="search" class="search search-full" data-search="" data-instant="true" autocomplete="off" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off" /><input type="search" name="query" id="query" placeholder="Search" autocomplete="off" aria-label="Search" /></form>
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<div class="sidebar">
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<div class="hero-links">
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<h3>other ways to find help</h3>
|
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<div class="hero-links--container">
|
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<a href="https://robertsspaceindustries.com/playstarcitizen">
|
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<span class="logo-link"></span>
|
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<h5>Learn the basics!</h5>
|
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<p>how to play guide</p>
|
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</a>
|
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<a href="https://robertsspaceindustries.com/community/issue-council">
|
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<span class="logo-link"></span>
|
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<h5>Found a bug?</h5>
|
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<p>check rsi issue council</p>
|
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</a>
|
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<a href="https://robertsspaceindustries.com/spectrum/community/SC/forum/51473">
|
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<span class="logo-spectrum"></span>
|
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<h5>Helpdesk forum</h5>
|
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<p>spectrum community</p>
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</a>
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</div>
|
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</div>
|
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|
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<div class="article-sidebar">
|
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<div class="section-articles collapsible-sidebar" aria-expanded="true">
|
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<h3 class="collapsible-sidebar-title sidenav-title">Articles in this section</h3>
|
||
<ul>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/115013194987-Pledges-FAQ" class="sidenav-item "> <span>Pledges FAQ</span> </a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/115013350528-Loaner-Ships-FAQ" class="sidenav-item "> <span>Loaner Ships FAQ</span> </a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/360003093114-Loaner-Ship-Matrix" class="sidenav-item "> <span>Loaner Ship Matrix</span> </a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/115013325608-Gifting-FAQs" class="sidenav-item "> <span>Gifting FAQs</span> </a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/115010056868-Gift-a-Ship-or-Game-Package-to-a-friend" class="sidenav-item "> <span>Gift a Ship or Game Package to a friend</span> </a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/360042050774-Why-can-t-I-send-this-pledge-as-a-gift" class="sidenav-item "> <span>Why can't I send this pledge as a gift?</span> </a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/4824751303703-Redeeming-Item-Codes" class="sidenav-item "> <span>Redeeming Item Codes</span> </a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/4408770370455-Included-Vessels-Snub-Fighters-and-Rovers" class="sidenav-item "> <span>Included Vessels - Snub Fighters and Rovers</span> </a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/360043504053-What-is-a-Warbond-Pledge" class="sidenav-item "> <span>What is a Warbond Pledge?</span> </a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/articles/360042760354-Why-can-t-I-pledge-for-or-upgrade-to-this-ship" class="sidenav-item "> <span>Why can't I pledge for or upgrade to this ship?</span> </a>
|
||
</li>
|
||
|
||
</ul>
|
||
|
||
<a href="/hc/en-us/sections/203695537-Pledges-Packages-and-Ships" class="article-sidebar-item">See more</a>
|
||
|
||
</div>
|
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</div>
|
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|
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</div>
|
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<div class="container container--has-sidebar">
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<nav class="sub-nav">
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<ol class="breadcrumbs">
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<li title="Roberts Space Industries Knowledge Base">
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|
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<a href="/hc/en-us">Roberts Space Industries Knowledge Base</a>
|
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|
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</li>
|
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|
||
<li title="Game Support">
|
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|
||
<a href="/hc/en-us/categories/202540168-Game-Support">Game Support</a>
|
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|
||
</li>
|
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|
||
<li title="Pledges, Packages, and Ships">
|
||
|
||
<a href="/hc/en-us/sections/203695537-Pledges-Packages-and-Ships">Pledges, Packages, and Ships</a>
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</li>
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</ol>
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</nav>
|
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|
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<div class="article-container" id="article-container">
|
||
|
||
|
||
<article class="article">
|
||
<header class="article-header">
|
||
<h1 title="Can I remove or revert a ship upgrade?" class="article-title">
|
||
Can I remove or revert a ship upgrade?
|
||
|
||
</h1>
|
||
|
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<div class="article-author">
|
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<div class="avatar article-avatar">
|
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<span class="icon-agent"></span>
|
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|
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<img src="https://support.robertsspaceindustries.com/system/photos/910458787/Ark_SC.PNG" alt="Avatar" class="user-avatar"/>
|
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</div>
|
||
<div class="article-meta">
|
||
Created by: <strong>Thrysurr-CIG</strong>
|
||
|
||
<ul class="meta-group">
|
||
|
||
<li class="meta-data"><time datetime="2020-01-31T16:56:28Z" title="2020-01-31T16:56:28Z" data-datetime="relative">January 31, 2020 16:56</time></li>
|
||
<li class="meta-data">Updated</li>
|
||
|
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</ul>
|
||
</div>
|
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</div>
|
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</header>
|
||
|
||
<section class="article-info">
|
||
<div class="article-content">
|
||
<div class="article-body"><p><strong>No. Ship upgrades (also called <a href="https://support.robertsspaceindustries.com/hc/en-us/articles/115010056848" target="_blank" rel="noopener">CCUs</a>) are intended to be permanent.</strong> Modifying any pledge requires that you enter your RSI account password to prevent mistakes.</p>
|
||
<p>If you wish to recover the basic pledge from one that you have upgraded, you will need to <a href="https://support.robertsspaceindustries.com/hc/en-us/articles/115013193627" target="_blank" rel="noopener">reclaim the pledge</a> for store credit. This will add the total value of the pledge and any applied ship upgrades to your RSI account's store credit total. Once that has been done, you must <a href="https://support.robertsspaceindustries.com/hc/en-us/articles/115013195207" target="_blank" rel="noopener">use the buy-back option</a> to recover the base pledge or you can use the acquired store credit towards a brand new pledge instead. </p>
|
||
<p><strong>There are a few very important things to keep in mind before reclaiming a pledge:</strong></p>
|
||
<ul>
|
||
<li>Certain ships/packages are not always available on the pledge store. Check to ensure it's available on the store before reclaiming the pledge.</li>
|
||
<li>Pledge Packages must be reclaimed in their entirety. You cannot reclaim a single ship from a pledge with multiple ships in it, you must reclaim the pledge itself.</li>
|
||
<li>Pledges that contain physical items cannot be bought-back.</li>
|
||
<li>Store credit buy-backs are limited by an account's credit buy-back token, which are handed out to all backers once a quarter. Such tokens can only be used on a single pledge.</li>
|
||
<li><a href="https://support.robertsspaceindustries.com/hc/en-us/articles/115013374428" target="_blank" rel="noopener">Discounted pledges</a> will return the amount that was paid at the time of pledging in store credit (minus any taxes). </li>
|
||
<li>A reclaimed, discounted pledge must be bought back at the full price.</li>
|
||
</ul>
|
||
<p>RSI Support staff will not assist with bypassing the above restrictions.</p></div>
|
||
|
||
<div class="article-attachments">
|
||
<ul class="attachments">
|
||
|
||
</ul>
|
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</div>
|
||
</div>
|
||
</section>
|
||
|
||
<section class="article-relatives">
|
||
|
||
<section class="related-articles">
|
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|
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<h3 class="related-articles-title">Related articles</h3>
|
||
|
||
<ul>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJsPUscaADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCF2FOdRTADoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI1L2hjL2VuLXVzL2FydGljbGVzLzExNTAxMzE5MzYyNy1SZWNsYWltLWEtUGxlZGdlBjsIVDoJcmFua2kG--e40a8748201c6cc656902bff18223e29f46f537e" rel="nofollow">Reclaim a Pledge</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCHpC29FTADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCF2FOdRTADoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI3L2hjL2VuLXVzL2FydGljbGVzLzM2MDAwMzA5MzExNC1Mb2FuZXItU2hpcC1NYXRyaXgGOwhUOglyYW5raQc%3D--ff3764ba0e065fe79fb65324006336752cda367e" rel="nofollow">Loaner Ship Matrix</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJAyIscaADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCF2FOdRTADoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI3L2hjL2VuLXVzL2FydGljbGVzLzExNTAxMDA1Njg0OC1TaGlwLVVwZ3JhZGVzLUNDVXMGOwhUOglyYW5raQg%3D--ba4b3b4e3bfb5350df951cbe959d864b66ecd179" rel="nofollow">Ship Upgrades (CCUs)</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCMcVUscaADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCF2FOdRTADoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI5L2hjL2VuLXVzL2FydGljbGVzLzExNTAxMzE5NTIwNy1QbGVkZ2UtQnV5LUJhY2stdG9vbAY7CFQ6CXJhbmtpCQ%3D%3D--5a6c9748f82c772d51435b3bb43feff64a766960" rel="nofollow">Pledge Buy Back tool</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCAmy0dFTADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCF2FOdRTADoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSIwL2hjL2VuLXVzL2FydGljbGVzLzM2MDAwMjQ2NjMxMy1SZWZ1bmRzLUZBUQY7CFQ6CXJhbmtpCg%3D%3D--16f60b60e9f420dbc65a70936074678193838972" rel="nofollow">Refunds FAQ</a>
|
||
</li>
|
||
|
||
</ul>
|
||
</section>
|
||
|
||
|
||
</section>
|
||
|
||
|
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</article>
|
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<p>
|
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©2012-<span id="currentYear"></span> Cloud Imperium Rights LLC, Cloud Imperium Rights Ltd., Roberts Space Industries LLC, and Roberts Space Industries International Ltd.
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