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<h1 title="Where is the ship that I pledged for?" class="article-title">
Where is the ship that I pledged for?
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Created by: <strong>Thrysurr-CIG</strong>
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<li class="meta-data"><time datetime="2020-02-04T14:32:56Z" title="2020-02-04T14:32:56Z" data-datetime="relative">February 04, 2020 14:32</time></li>
<li class="meta-data">Updated</li>
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<div class="article-body"><h3>If you pledged for a ship and don't see it...</h3>
<p><strong>...it's likely that the ship is not flight-ready.&nbsp;</strong> All ships currently in the "concept" phase of development fall into the "not flight-ready" category.&nbsp; By flight-ready, we mean that players can go into the 'verse and fly the ship now instead of having to wait for development on the particular model to be done.&nbsp;&nbsp;</p>
<p>Should you be in possession of ship that can't be used in game, RSI provides a <a href="https://support.robertsspaceindustries.com/hc/en-us/articles/115013350528" target="_blank" rel="noopener">temporary loaner ship</a> that you can use until your actual ship is finished and ready to go.&nbsp; Check out the <a href="https://support.robertsspaceindustries.com/hc/en-us/articles/360003093114" target="_blank" rel="noopener">Loaner Ship Matrix</a> to see what you will have access to.</p>
<p>&nbsp;</p>
<h3>If you upgraded one of your ships and don't see it...</h3>
<p><strong>...check your hangar page within your RSI account.</strong>&nbsp; Upgrading a ship from the pledge store upgrade tool does not immediately apply the change to your ship.&nbsp; It will place <a href="https://support.robertsspaceindustries.com/hc/en-us/articles/115010056848" target="_blank" rel="noopener">an upgrade item</a> on your account so you can select the specific ship from your fleet to upgrade, in case you own multiple eligible ships.&nbsp; To get there, <strong>login</strong> on the website, click the <strong>ACCOUNT</strong> option in the upper right, then select <strong>My Hangar</strong> from the links offered.</p>
<p>If you're already logged in, <a href="https://robertsspaceindustries.com/account/pledges" target="_blank" rel="noopener">click here</a>.</p>
<p><a href="https://support.robertsspaceindustries.com/hc/en-us/articles/360042825053" target="_blank" rel="noopener">Ship upgrades are intended to be permanent</a>, so choose wisely.</p>
<p>&nbsp;</p>
<h3>If you were previously using your ship and it has vanished...</h3>
<p>.<strong>..check our </strong><a href="https://support.robertsspaceindustries.com/hc/en-us/sections/360002667153" target="_blank" rel="noopener">Known Issues</a><strong> section for any currently known in-game troubles and </strong><a href="https://support.robertsspaceindustries.com/hc/en-us/articles/360042526733" target="_blank" rel="noopener">place a bug report</a><strong>.</strong></p>
<p>Alternately, if the ship was a gift from another player, you will need to contact that player to inquire about the status of the pledge.&nbsp;&nbsp;</p></div>
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