857 lines
34 KiB
HTML
857 lines
34 KiB
HTML
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<meta property="og:description" content="We are aware of an issue where non-ship component customizations on a 300-series ship may be removed after an insurance claim is filed. What is likely happening is a failsafe that we implemented h..." />
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<div class="tab">
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<div class="tab-headers" data-tab-active="1">
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<div class="tab-header active" tab="1">
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[#COOKIESOVERVIEW#]
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<div class="tab-header" tab="2">
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[#ABOUTCOOKIES#]
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[#COOKIETYPE_NECESSARY#]
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[#COOKIETYPE_STATISTICS#]
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[#COOKIETYPE_ADVERTISING#]
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[#COOKIETYPE_PREFERENCE#]
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<div class="category" cat="5">
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[#COOKIETYPE_UNCLASSIFIED#]
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[#COOKIETABLE_NECESSARY#]
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[#COOKIETYPEINTRO_STATISTICS#]
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[#COOKIETABLE_STATISTICS#]
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[#COOKIETYPEINTRO_ADVERTISING#]
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[#COOKIETABLE_ADVERTISING#]
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[#COOKIETYPEINTRO_PREFERENCE#]
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[#COOKIETABLE_PREFERENCE#]
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<div class="category-content" cat-content="5">
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[#COOKIETYPEINTRO_UNCLASSIFIED#]
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[#COOKIETABLE_UNCLASSIFIED#]
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<div class="tab-content" tab-content="2">
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<div>
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[#COOKIESGENERALINTRO#]
|
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</div>
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</div>
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</div>
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</div>
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</section>
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</div>
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|
||
} else {
|
||
cookiebanner.classList.add('expended');
|
||
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|
||
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||
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||
var previousTabNumber = 1;
|
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|
||
const tabs = document.querySelectorAll('.tab-header');
|
||
for (i = 0; i < tabs.length; ++i) {
|
||
tabs[i].classList.remove('active');
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||
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e.currentTarget.classList.add('active');
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const tabNumber = e.currentTarget.getAttribute('tab');
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const tabHeaders = document.querySelector('.tab-headers');
|
||
tabHeaders.setAttribute('data-tab-active', tabNumber);
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||
const node = document.querySelector('[tab-content="'+tabNumber+'"]');
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const previousNode = document.querySelector('[tab-content="'+previousTabNumber+'"]');
|
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previousNode.classList.remove('tab-content__displayed');
|
||
node.classList.add('tab-content__displayed');
|
||
previousTabNumber = tabNumber;
|
||
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var previousCatNumber = 1;
|
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function callbackCategory(e) {
|
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const categories = document.querySelectorAll('.list-categories .category');
|
||
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|
||
categories[i].classList.remove('category_displayed');
|
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||
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||
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|
||
node.classList.add('category-content__displayed');
|
||
previousCatNumber = catNumber;
|
||
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Cookiebot.submitCustomConsent(preferenceAllowed, statisticsAllowed, marketingAllowed);
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hideCookieBanner()
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Cookiebot.submitConsent();
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hideCookieBanner()
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const node = document.querySelector('[cat-content="'+catNumber+'"]');
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previousNode.classList.remove('category-content__displayed');
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||
node.classList.add('category-content__displayed');
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previousCatNumber = catNumber;
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const categories = document.querySelectorAll('.category');
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categories[i].addEventListener('click', callbackCategory);
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<li>
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<a href="/hc/en-us/articles/360056254754-Star-Citizen-Alpha-4-0-2-Known-Issues" class="sidenav-item "> <span>Star Citizen Alpha 4.0.2 Known Issues</span> </a>
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<a href="/hc/en-us/articles/4412072301463-Pledge-Items-Lost-on-Death" class="sidenav-item "> <span>Pledge Items Lost on Death</span> </a>
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<a href="/hc/en-us/articles/360012619613-In-Game-Character-Issues" class="sidenav-item "> <span>In-Game Character Issues</span> </a>
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<a href="/hc/en-us/articles/360038392713-Missing-Ship-and-Personal-Equipment" class="sidenav-item "> <span>Missing Ship and Personal Equipment</span> </a>
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<a href="/hc/en-us/articles/15318528567831-mobiGlas-Issues-and-Troubleshooting" class="sidenav-item "> <span>mobiGlas Issues and Troubleshooting</span> </a>
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<a href="/hc/en-us/articles/360047155574-Character-Creation-Issues" class="sidenav-item "> <span>Character Creation Issues</span> </a>
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<a href="/hc/en-us/articles/360045035633-Sign-in-failed-code-error-Launcher-Issue" class="sidenav-item "> <span>Sign in failed - code:error - Launcher Issue</span> </a>
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</ul>
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<a href="/hc/en-us/sections/360002667153-Known-Issues" class="article-sidebar-item">See more</a>
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<article class="article">
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<h1 title="Missing Customizations After Insurance Claim" class="article-title">
|
||
Missing Customizations After Insurance Claim
|
||
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</h1>
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<div class="article-meta">
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Created by: <strong>Thrysurr-CIG</strong>
|
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<ul class="meta-group">
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||
<li class="meta-data"><time datetime="2020-05-14T15:22:36Z" title="2020-05-14T15:22:36Z" data-datetime="relative">May 14, 2020 15:22</time></li>
|
||
<li class="meta-data">Updated</li>
|
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</header>
|
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||
<section class="article-info">
|
||
<div class="article-content">
|
||
<div class="article-body"><p>We are aware of an issue where non-ship component customizations on a 300-series ship may be removed after an insurance claim is filed. What is likely happening is a failsafe that we implemented has triggered to prevent your ship from becoming unusable due some other issue, and so the game has spawned a basic, default version of the ship instead. This is unfortunately not something that RSI support can assist with directly and will need to be corrected in a future patch. </p>
|
||
<p>Don't worry though; any customizations set on the affected ship have not been lost! </p>
|
||
<p><strong>Should this happen to your ship, please do the following steps:</strong></p>
|
||
<ol>
|
||
<li>Login to your RSI account on <a href="https://robertsspaceindustries.com/">the website</a>.</li>
|
||
<li>Report the issue and any details regarding what you were doing when it happened on the <a href="https://support.robertsspaceindustries.com/hc/en-us/articles/115009643527" target="_blank" rel="noopener">Issue Council</a>.</li>
|
||
</ol>
|
||
<p>If your ship is missing other key components, please <a href="https://support.robertsspaceindustries.com/hc/en-us/articles/360027385033" target="_blank" rel="noopener">see this article instead</a> for further assistance.</p></div>
|
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