865 lines
35 KiB
HTML
865 lines
35 KiB
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<meta name="description" content="There are rare cases where specific programs may conflict with the RSI Launcher or game client and prevent it from running properly. It..." /><meta property="og:image" content="/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4" />
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<meta property="og:description" content="There are rare cases where specific programs may conflict with the RSI Launcher or game client and prevent it from running properly.
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It is difficult to form a list, but if you are running into con..." />
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[#COOKIETYPEINTRO_STATISTICS#]
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[#COOKIETYPEINTRO_ADVERTISING#]
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[#COOKIETABLE_PREFERENCE#]
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[#COOKIETYPEINTRO_UNCLASSIFIED#]
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[#COOKIETABLE_UNCLASSIFIED#]
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[#COOKIESGENERALINTRO#]
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cookiebanner.classList.remove('expended');
|
||
} else {
|
||
cookiebanner.classList.add('expended');
|
||
}
|
||
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|
||
|
||
var previousTabNumber = 1;
|
||
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|
||
const tabs = document.querySelectorAll('.tab-header');
|
||
for (i = 0; i < tabs.length; ++i) {
|
||
tabs[i].classList.remove('active');
|
||
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||
e.currentTarget.classList.add('active');
|
||
const tabNumber = e.currentTarget.getAttribute('tab');
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const tabHeaders = document.querySelector('.tab-headers');
|
||
tabHeaders.setAttribute('data-tab-active', tabNumber);
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||
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||
const previousNode = document.querySelector('[tab-content="'+previousTabNumber+'"]');
|
||
previousNode.classList.remove('tab-content__displayed');
|
||
node.classList.add('tab-content__displayed');
|
||
previousTabNumber = tabNumber;
|
||
}
|
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|
||
|
||
var previousCatNumber = 1;
|
||
function callbackCategory(e) {
|
||
const categories = document.querySelectorAll('.list-categories .category');
|
||
for (i = 0; i < categories.length; ++i) {
|
||
categories[i].classList.remove('category_displayed');
|
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e.currentTarget.classList.add('category_displayed');
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||
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|
||
previousNode.classList.remove('category-content__displayed');
|
||
node.classList.add('category-content__displayed');
|
||
previousCatNumber = catNumber;
|
||
}
|
||
|
||
function callbackAllowSelected() {
|
||
const statisticsAllowed = document.getElementById('statistics').checked;
|
||
const marketingAllowed = document.getElementById('advertising').checked;
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||
const preferenceAllowed = document.getElementById('preference').checked;
|
||
Cookiebot.submitCustomConsent(preferenceAllowed, statisticsAllowed, marketingAllowed);
|
||
hideCookieBanner()
|
||
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|
||
|
||
function callbackAllowAll() {
|
||
Cookiebot.submitConsent();
|
||
hideCookieBanner()
|
||
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|
||
|
||
function callbackChangeSelect(e) {
|
||
|
||
const catNumber = e.currentTarget.value;
|
||
const node = document.querySelector('[cat-content="'+catNumber+'"]');
|
||
const previousNode = document.querySelector('[cat-content="'+previousCatNumber+'"]');
|
||
previousNode.classList.remove('category-content__displayed');
|
||
node.classList.add('category-content__displayed');
|
||
previousCatNumber = catNumber;
|
||
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|
||
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||
function bindEvent() {
|
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document.getElementById('show-more').addEventListener('click', callbackExpand);
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const headers = document.querySelectorAll('.tab-header');
|
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|
||
headers[i].addEventListener('click', callbackHeaders);
|
||
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|
||
const categories = document.querySelectorAll('.category');
|
||
for(var i=0; i < categories.length; i++) {
|
||
categories[i].addEventListener('click', callbackCategory);
|
||
}
|
||
document.getElementById('select-category').addEventListener('change', callbackChangeSelect);
|
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|
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bindEvent();
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<a href="/hc/en-us/articles/22531092903319-Error-3005" class="sidenav-item "> <span>Error 3005</span> </a>
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<a href="/hc/en-us/articles/22382918063383-RSI-Launcher-Missing-a-Game-Package-Message" class="sidenav-item "> <span>RSI Launcher - "Missing a Game Package" Message</span> </a>
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<a href="/hc/en-us/articles/15319103527063-Running-and-Installed-Application-Conflicts" class="sidenav-item current-article"> <span>Running and Installed Application Conflicts</span> </a>
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<a href="/hc/en-us/articles/6138725219735-Error-Code-0x1007" class="sidenav-item "> <span>Error Code 0x1007</span> </a>
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<a href="/hc/en-us/articles/360049069133-Error-Code-15011" class="sidenav-item "> <span>Error Code 15011</span> </a>
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<a href="/hc/en-us/articles/360000161747-Troubleshoot-the-RSI-Launcher" class="sidenav-item "> <span>Troubleshoot the RSI Launcher</span> </a>
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<a href="/hc/en-us/articles/360000081507-Launcher-is-stuck-checking-for-updates" class="sidenav-item "> <span>Launcher is stuck checking for updates</span> </a>
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<a href="/hc/en-us/articles/360000115367-Troubleshoot-errors-with-data-p4k" class="sidenav-item "> <span>Troubleshoot errors with data.p4k</span> </a>
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<a href="/hc/en-us/articles/360012273294-Error-Code-0x1002" class="sidenav-item "> <span>Error Code 0x1002</span> </a>
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</ul>
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<a href="/hc/en-us/sections/360000502273-Launcher-Troubleshooting" class="article-sidebar-item">See more</a>
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<article class="article">
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<header class="article-header">
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<h1 title="Running and Installed Application Conflicts" class="article-title">
|
||
Running and Installed Application Conflicts
|
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</h1>
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<div class="article-meta">
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Created by: <strong>Thrysurr-CIG</strong>
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<ul class="meta-group">
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<li class="meta-data"><time datetime="2023-06-15T13:15:06Z" title="2023-06-15T13:15:06Z" data-datetime="relative">June 15, 2023 13:15</time></li>
|
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<li class="meta-data">Updated</li>
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</ul>
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</div>
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</header>
|
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<section class="article-info">
|
||
<div class="article-content">
|
||
<div class="article-body"><p>There are rare cases where specific programs may conflict with the RSI Launcher or game client and prevent it from running properly. </p>
|
||
<p>It is difficult to form a list, but if you are running into constant issues with consistently launching the game or persistent and pervasive game client crashes within the first five minutes of play, considering turning off other running programs and applications and trying again. </p>
|
||
<p> </p>
|
||
<h4>Examples of common types of programs that might interfere with the launcher:</h4>
|
||
<ul>
|
||
<li>VPN services.</li>
|
||
<li>Anti-Virus/Anti-Malware programs.</li>
|
||
<li>Graphics enhancing or altering programs like ReShade.</li>
|
||
<li>Windows' XBox Game Bar</li>
|
||
</ul>
|
||
<p>If nothing else seems to work to fix your launcher troubles, temporarily disable and exit other programs that you have running and then try the RSI Launcher again.</p>
|
||
<p>If it works, re-enable programs again until the problem presents itself once more. We do not recommend totally or permanently disabling your security programs, but whitelisting the Launcher and Star Citizen within such programs can help if they are the ones causing troubles.</p>
|
||
<p> </p>
|
||
<p>Though extremely rare, sometimes simply having certain applications installed may also cause troubles, which is much harder to identify. </p>
|
||
<p>A conflict like this that our Tech Support Agents identified in the past was with <strong>Sonic Studio 3 / Sonic Studio Virtual Mixer </strong>which needed to be fully uninstalled for the RSI Launcher to properly function. </p></div>
|
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</li>
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</ul>
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©2012-<span id="currentYear"></span> Cloud Imperium Rights LLC, Cloud Imperium Rights Ltd., Roberts Space Industries LLC, and Roberts Space Industries International Ltd.
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