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<h1 title="&#39;vcruntime&#39; error - Missing DLL File" class="article-title">
&#39;vcruntime&#39; error - Missing DLL File
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Created by: <strong>Thrysurr-CIG</strong>
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<li class="meta-data"><time datetime="2021-02-21T16:54:01Z" title="2021-02-21T16:54:01Z" data-datetime="relative">February 21, 2021 16:54</time></li>
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<div class="article-body"><p>When attempting to install the game, players may encounter an error stating that the file <strong>VCRUNTIME140_1.DLL</strong> is missing.&nbsp; While the error prompt states that reinstalling may fix it, sometimes that may not help correct the issue.&nbsp;</p>
<p>If that is the case, then players will need to follow these instructions to get the proper files installed to proceed:</p>
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<li>Go to this link: <a href="https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads" target="_blank" rel="noopener">https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads</a></li>
<li>Under the Visual Studio 2015, 2017 and 2019 section on this page, download the following executable file: <strong>vc_redist.x64.exe<br /><a href="https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads" target="_blank" rel="noopener"><img src="/hc/article_attachments/1500003012741/KB_missingDLL-MSDownload.png" alt="KB_missingDLL-MSDownload.png" width="407" height="184" /></a><br /></strong></li>
<li>Run the downloaded executable file. (You may need to press 'repair' if you already have it installed)</li>
<li>Restart your computer.</li>
</ol>
<p>As with any missing system file issue, <strong>we highly discourage players downloading system files from websites that are not affiliated with the company that created the program in question or getting the file directly from other players.</strong>&nbsp; In this case, since it is a Windows issue, the only place that players should go to remedy a missing file is Microsoft's website.</p></div>
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