889 lines
38 KiB
HTML
889 lines
38 KiB
HTML
<!DOCTYPE html>
|
|
<html dir="ltr" lang="en-US">
|
|
<head>
|
|
<meta charset="utf-8" />
|
|
<!-- v25864 -->
|
|
|
|
|
|
<title>Gift a Ship or Game Package to a friend – Roberts Space Industries Knowledge Base</title>
|
|
|
|
<meta name="csrf-param" content="authenticity_token">
|
|
<meta name="csrf-token" content="">
|
|
|
|
<meta name="description" content="To gift a pledge to another account, you must pledge for the ship or game package with cash using a supported payment method. You cannot..." /><meta property="og:image" content="/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4" />
|
|
<meta property="og:type" content="website" />
|
|
<meta property="og:site_name" content="Roberts Space Industries Knowledge Base" />
|
|
<meta property="og:title" content="Gift a Ship or Game Package to a friend" />
|
|
<meta property="og:description" content="To gift a pledge to another account, you must pledge for the ship or game package with cash using a supported payment method. You cannot gift any pledges acquired using partial or full Store Credit..." />
|
|
<meta property="og:url" content="https://support.robertsspaceindustries.com/hc/en-us/articles/115010056868-Gift-a-Ship-or-Game-Package-to-a-friend" />
|
|
<link rel="canonical" href="https://support.robertsspaceindustries.com/hc/en-us/articles/115010056868-Gift-a-Ship-or-Game-Package-to-a-friend">
|
|
<link rel="alternate" hreflang="en-us" href="https://support.robertsspaceindustries.com/hc/en-us/articles/115010056868-Gift-a-Ship-or-Game-Package-to-a-friend">
|
|
<link rel="alternate" hreflang="x-default" href="https://support.robertsspaceindustries.com/hc/en-us/articles/115010056868-Gift-a-Ship-or-Game-Package-to-a-friend">
|
|
|
|
<link rel="stylesheet" href="//static.zdassets.com/hc/assets/application-e21307f8bdfcf3fbdb5f531802f174bf.css" media="all" id="stylesheet" />
|
|
<!-- Entypo pictograms by Daniel Bruce — www.entypo.com -->
|
|
<link rel="stylesheet" href="//static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css" media="all" />
|
|
<link rel="stylesheet" type="text/css" href="/hc/theming_assets/290051/450874/style.css?digest=30070916635799">
|
|
|
|
<link rel="icon" type="image/x-icon" href="/hc/theming_assets/01HZPM4SDM0BWSG7AA4PMVXWCV">
|
|
|
|
<script src="//static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js"></script>
|
|
<script>
|
|
(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
|
|
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
|
|
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
|
|
})(window,document,'script','//www.google-analytics.com/analytics.js','ga');
|
|
|
|
ga('create', 'UA-39586040-9', 'auto');
|
|
ga('send', 'pageview');
|
|
|
|
</script>
|
|
|
|
<script async src="https://www.googletagmanager.com/gtag/js?id=G-V6MWYXRQNP"></script>
|
|
<script>
|
|
window.dataLayer = window.dataLayer || [];
|
|
function gtag(){dataLayer.push(arguments);}
|
|
gtag('js', new Date());
|
|
gtag('config', 'G-V6MWYXRQNP');
|
|
</script>
|
|
|
|
|
|
<meta content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0" name="viewport" />
|
|
<script id="CookieConsent" src="https://robertsspaceindustries.com/cookie-consent/script.js" type="text/javascript"></script>
|
|
<script src="https://assets.zendesk.com/assets/apps/conditional_fields/latest/helpcenter.js"></script>
|
|
|
|
<style>
|
|
#cookiebanner {
|
|
box-sizing: border-box;
|
|
background-color:rgb(36,36,39);
|
|
opacity: 0.9; width:100%;
|
|
position: fixed;
|
|
z-index: 2147483645;
|
|
bottom:-800px
|
|
}
|
|
|
|
/* Quick Fix */
|
|
.c-cookie-banner__content a {
|
|
color: inherit;
|
|
text-decoration: underline;
|
|
}
|
|
|
|
.c-cookie-banner__content a:hover,
|
|
.c-cookie-banner__content a:focus {
|
|
text-decoration: underline;
|
|
}
|
|
.c-cookie-banner-selectors {
|
|
display: flex;
|
|
align-items: center;
|
|
justify-content: flex-start;
|
|
padding: 0;
|
|
flex-wrap: wrap;
|
|
}
|
|
|
|
.c-cookie-banner-icon {
|
|
display: none;
|
|
}
|
|
</style>
|
|
|
|
<link rel="stylesheet" href="https://robertsspaceindustries.com/rsi/static/css/cookiebot.css">
|
|
|
|
<script>
|
|
var cfaRules = [{
|
|
"fieldType":"tagger",
|
|
"field":360004737673,
|
|
"value":"authenticator_issue",
|
|
"select":[
|
|
360004791554,
|
|
360004738833,
|
|
360004791074,
|
|
360004791594,
|
|
360004790894,
|
|
360004739013
|
|
],
|
|
"formId":360000074074,
|
|
"requireds":[
|
|
360004791074,
|
|
360004790894
|
|
]
|
|
},{
|
|
"fieldType":"tagger",
|
|
"field":360004737673,
|
|
"value":"hacked_accounts",
|
|
"select":[
|
|
360004790894,
|
|
360004791074,
|
|
360004738833,
|
|
360004791554,
|
|
360004739013
|
|
],
|
|
"formId":360000074074,
|
|
"requireds":[
|
|
360004791074,
|
|
360004790894
|
|
]
|
|
},{
|
|
"fieldType":"tagger",
|
|
"field":360004737673,
|
|
"value":"recover_account",
|
|
"select":[
|
|
360004790894,
|
|
360004791074,
|
|
360004738833,
|
|
360004791554,
|
|
360004739013
|
|
],
|
|
"formId":360000074074,
|
|
"requireds":[
|
|
360004790894
|
|
]
|
|
},{
|
|
"fieldType":"tagger",
|
|
"field":360004740173,
|
|
"value":"gifted_reclaimed_pledge",
|
|
"select":[
|
|
360004739373,
|
|
360004791614
|
|
],
|
|
"formId":360000070273,
|
|
"requireds":[
|
|
360004739373
|
|
]
|
|
},{
|
|
"fieldType":"tagger",
|
|
"field":360004740173,
|
|
"value":"missing_pledge",
|
|
"select":[
|
|
360004739373,
|
|
360004791614
|
|
],
|
|
"formId":360000070273,
|
|
"requireds":[
|
|
360004739373
|
|
]
|
|
},
|
|
{
|
|
"fieldType":"tagger",
|
|
"field":360004740653,
|
|
"value":"refund",
|
|
"select":[
|
|
360004791614
|
|
],
|
|
"formId":360000070313,
|
|
"requireds":[
|
|
360004791614
|
|
]
|
|
},{
|
|
"fieldType":"tagger",
|
|
"field":360004740653,
|
|
"value":"track_package",
|
|
"select":[
|
|
360004791614,
|
|
360004792074
|
|
],
|
|
"formId":360000070313,
|
|
"requireds":[
|
|
360004791614
|
|
]
|
|
},{
|
|
"fieldType":"tagger",
|
|
"field":360004740653,
|
|
"value":"wrong_or_damaged_merchandise",
|
|
"select":[
|
|
360004791614,
|
|
360004792074
|
|
],
|
|
"formId":360000070313,
|
|
"requireds":[
|
|
360004791614
|
|
]
|
|
},{
|
|
"fieldType":"tagger",
|
|
"field":360004793634,
|
|
"value":"tech_support_black_screen",
|
|
"select":[
|
|
360004791914
|
|
],
|
|
"formId":360000070293,
|
|
"requireds":[
|
|
|
|
]
|
|
},{
|
|
"fieldType":"tagger",
|
|
"field":360004793634,
|
|
"value":"tech_support_installation_issue",
|
|
"select":[
|
|
360004791914
|
|
],
|
|
"formId":360000070293,
|
|
"requireds":[
|
|
|
|
]
|
|
},{
|
|
"fieldType":"tagger",
|
|
"field":360004793634,
|
|
"value":"tech_support_launcher_or_game",
|
|
"select":[
|
|
360004791914
|
|
],
|
|
"formId":360000070293,
|
|
"requireds":[
|
|
|
|
]
|
|
},{
|
|
"fieldType":"tagger",
|
|
"field":360004793634,
|
|
"value":"tech_support_other",
|
|
"select":[
|
|
360004791914
|
|
],
|
|
"formId":360000070293,
|
|
"requireds":[
|
|
|
|
]
|
|
},{
|
|
"fieldType":"tagger",
|
|
"field":360004797474,
|
|
"value":"reward_or_discount_coupon_missing",
|
|
"select":[
|
|
360004739553
|
|
],
|
|
"formId":360000074234,
|
|
"requireds":[
|
|
360004739553
|
|
]
|
|
},{
|
|
"fieldType":"tagger",
|
|
"field":360004797474,
|
|
"value":"subscription_payment",
|
|
"select":[
|
|
360004739573
|
|
],
|
|
"formId":360000074234,
|
|
"requireds":[
|
|
360004739573
|
|
]
|
|
},{
|
|
"fieldType":"tagger",
|
|
"field":360004797794,
|
|
"value":"invite_a_developer",
|
|
"select":[
|
|
360004797834,
|
|
360004758253,
|
|
360004745213,
|
|
360004798474,
|
|
360004798654,
|
|
360004811454
|
|
],
|
|
"formId":360000074254,
|
|
"requireds":[
|
|
360004798474,
|
|
360004797834,
|
|
360004798654,
|
|
360004811454,
|
|
360004758253,
|
|
360004745213
|
|
]
|
|
}];</script>
|
|
<script type="text/javascript" src="/hc/theming_assets/290051/450874/script.js?digest=30070916635799"></script>
|
|
</head>
|
|
<body class="">
|
|
|
|
|
|
|
|
|
|
<div id="cookiebanner" class="cig-cookie-banner">
|
|
<section class="c-cookie-banner banner">
|
|
<header class="c-cookie-banner__header top">
|
|
<h2>[#TITLE#]</h2>
|
|
|
|
<ul class="c-cookie-banner__buttons banner-accept-buttons">
|
|
<li class="banner-accept-button" id="allow-selected">
|
|
Allow selection
|
|
</li>
|
|
<li class="or">or</li>
|
|
<li class="banner-accept-button" id="allow-all">
|
|
[#ACCEPT#]
|
|
</li>
|
|
</ul>
|
|
</header>
|
|
|
|
<div class="c-cookie-banner__content-wrapper banner-text">
|
|
<div class="c-cookie-banner__content">
|
|
[#TEXT#]
|
|
</div>
|
|
</div>
|
|
|
|
<ul class="c-cookie-banner__selectors c-cookie-banner-selectors">
|
|
<div class="c-cookie-banner-selectors__item">
|
|
<li>
|
|
<input class="c-cookie-banner-checkbox" type="checkbox" id="necessary" checked disabled name="necessary"/> <label class="c-cookie-banner-label" for="necessary">[#COOKIETYPE_NECESSARY_RAW#]</label>
|
|
</li>
|
|
</div>
|
|
|
|
<div class="c-cookie-banner-selectors__item">
|
|
<li>
|
|
<input class="c-cookie-banner-checkbox" type="checkbox" id="statistics" name="statistics"/> <label class="c-cookie-banner-label" for="statistics">[#COOKIETYPE_STATISTICS_RAW#]</label>
|
|
</li>
|
|
</div>
|
|
|
|
<div class="c-cookie-banner-selectors__item">
|
|
<li>
|
|
<input class="c-cookie-banner-checkbox" type="checkbox" id="preference" name="preference"/> <label class="c-cookie-banner-label" for="preference">[#COOKIETYPE_PREFERENCE_RAW#]</label>
|
|
</li>
|
|
</div>
|
|
|
|
<div class="c-cookie-banner-selectors__item">
|
|
<li>
|
|
<input class="c-cookie-banner-checkbox" type="checkbox" id="advertising" name="statistics"/> <label class="c-cookie-banner-label" for="advertising">[#COOKIETYPE_ADVERTISING_RAW#]</label>
|
|
</li>
|
|
</div>
|
|
|
|
<div class="c-cookie-banner-selectors__item c-cookie-banner-selectors__item--display-toggle">
|
|
<li class="show-more-button" id="show-more">
|
|
<span class="banner-accept-button show">[#DETAILS#]
|
|
<svg class="c-cookie-banner-icon" width="11px" height="11px" viewBox="0 0 11 11" version="1.1" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns="http://www.w3.org/2000/svg">
|
|
<path d="M9 5.5L1.53627e-14 6.35048e-14L2.87 5.46L1.53627e-14 11L9 5.5Z" transform="matrix(1.192488E-08 1 -1 1.192488E-08 11 1)" id="Shape" fill="#FFFFFF" stroke="none" ></path>
|
|
</svg>
|
|
</span>
|
|
<span class="banner-accept-button hide">Hide details
|
|
<svg class="c-cookie-banner-icon" width="11px" height="11px" viewBox="0 0 11 11" version="1.1" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns="http://www.w3.org/2000/svg">
|
|
<path d="M9 5.5L1.53627e-14 6.35048e-14L2.87 5.46L1.53627e-14 11L9 5.5Z" transform="matrix(1.192488E-08 1 -1 1.192488E-08 11 1)" id="Shape" fill="#FFFFFF" stroke="none" ></path>
|
|
</svg>
|
|
</span>
|
|
</li>
|
|
</div>
|
|
</ul>
|
|
|
|
<div class="expendable">
|
|
<div class="tab">
|
|
<div class="tab-headers" data-tab-active="1">
|
|
<div class="tab-header active" tab="1">
|
|
[#COOKIESOVERVIEW#]
|
|
</div>
|
|
<div class="tab-header" tab="2">
|
|
[#ABOUTCOOKIES#]
|
|
</div>
|
|
</div>
|
|
<div class="tab-contents">
|
|
<div class="tab-content tab-content-category tab-content__displayed" tab-content="1">
|
|
<div class="list-categories">
|
|
<div class="category category_displayed" cat="1">
|
|
[#COOKIETYPE_NECESSARY#]
|
|
</div>
|
|
<div class="category" cat="2">
|
|
[#COOKIETYPE_STATISTICS#]
|
|
</div>
|
|
<div class="category" cat="3">
|
|
[#COOKIETYPE_ADVERTISING#]
|
|
</div>
|
|
<div class="category" cat="4">
|
|
[#COOKIETYPE_PREFERENCE#]
|
|
</div>
|
|
<div class="category" cat="5">
|
|
[#COOKIETYPE_UNCLASSIFIED#]
|
|
</div>
|
|
</div>
|
|
<div class="selector-category">
|
|
<select id="select-category">
|
|
<option cat="1" value="1">[#COOKIETYPE_NECESSARY#]</option>
|
|
<option cat="2" value="2">[#COOKIETYPE_STATISTICS#]</option>
|
|
<option cat="3" value="3">[#COOKIETYPE_ADVERTISING#]</option>
|
|
<option cat="4" value="4">[#COOKIETYPE_PREFERENCE#]</option>
|
|
<option cat="5" value="5">[#COOKIETYPE_UNCLASSIFIED#]</option>
|
|
</select>
|
|
</div>
|
|
<div class="category-contents">
|
|
<div class="category-content category-content__displayed" cat-content="1">
|
|
[#COOKIETYPEINTRO_NECESSARY#]
|
|
|
|
[#COOKIETABLE_NECESSARY#]
|
|
</div>
|
|
<div class="category-content" cat-content="2">
|
|
[#COOKIETYPEINTRO_STATISTICS#]
|
|
|
|
[#COOKIETABLE_STATISTICS#]
|
|
</div>
|
|
<div class="category-content" cat-content="3">
|
|
[#COOKIETYPEINTRO_ADVERTISING#]
|
|
|
|
[#COOKIETABLE_ADVERTISING#]
|
|
</div>
|
|
<div class="category-content" cat-content="4">
|
|
[#COOKIETYPEINTRO_PREFERENCE#]
|
|
|
|
[#COOKIETABLE_PREFERENCE#]
|
|
</div>
|
|
<div class="category-content" cat-content="5">
|
|
[#COOKIETYPEINTRO_UNCLASSIFIED#]
|
|
|
|
[#COOKIETABLE_UNCLASSIFIED#]
|
|
</div>
|
|
</div>
|
|
</div>
|
|
<div class="tab-content" tab-content="2">
|
|
<div>
|
|
[#COOKIESGENERALINTRO#]
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</section>
|
|
</div>
|
|
|
|
<script>
|
|
function initGoogleAnalytics() {
|
|
(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
|
|
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
|
|
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
|
|
})(window,document,'script','//www.google-analytics.com/analytics.js','ga');
|
|
|
|
ga('create', 'UA-39586040-9', 'auto');
|
|
ga('set', 'anonymizeIp', true)
|
|
ga('send', 'pageview');
|
|
}
|
|
|
|
window.addEventListener('CookiebotOnConsentReady', () => {
|
|
if(Cookiebot.consent.statistics) {
|
|
initGoogleAnalytics();
|
|
}
|
|
});
|
|
|
|
var cookieBannerSliderPos = 0;
|
|
|
|
function showCookieBanner() {
|
|
var cookiebanner = document.getElementById("cookiebanner");
|
|
var dialogHeight = parseInt(cookiebanner.offsetHeight);
|
|
cookiebanner.style.bottom = (cookieBannerSliderPos - dialogHeight) + "px";
|
|
cookieBannerSliderPos += 4;
|
|
if (cookieBannerSliderPos < dialogHeight) {
|
|
setTimeout(function () {
|
|
showCookieBanner();
|
|
}, 1);
|
|
} else {
|
|
cookieBannerSliderPos = 0;
|
|
cookiebanner.style.bottom = "0px";
|
|
}
|
|
}
|
|
|
|
function hideCookieBanner() {
|
|
var cookiebanner = document.getElementById("cookiebanner");
|
|
cookiebanner.style.display = "none";
|
|
}
|
|
|
|
function callbackExpand() {
|
|
var cookiebanner = document.getElementById("cookiebanner");
|
|
if(cookiebanner.classList.contains('expended')) {
|
|
cookiebanner.classList.remove('expended');
|
|
} else {
|
|
cookiebanner.classList.add('expended');
|
|
}
|
|
}
|
|
|
|
var previousTabNumber = 1;
|
|
function callbackHeaders(e) {
|
|
const tabs = document.querySelectorAll('.tab-header');
|
|
for (i = 0; i < tabs.length; ++i) {
|
|
tabs[i].classList.remove('active');
|
|
}
|
|
e.currentTarget.classList.add('active');
|
|
const tabNumber = e.currentTarget.getAttribute('tab');
|
|
const tabHeaders = document.querySelector('.tab-headers');
|
|
tabHeaders.setAttribute('data-tab-active', tabNumber);
|
|
const node = document.querySelector('[tab-content="'+tabNumber+'"]');
|
|
const previousNode = document.querySelector('[tab-content="'+previousTabNumber+'"]');
|
|
previousNode.classList.remove('tab-content__displayed');
|
|
node.classList.add('tab-content__displayed');
|
|
previousTabNumber = tabNumber;
|
|
}
|
|
|
|
|
|
var previousCatNumber = 1;
|
|
function callbackCategory(e) {
|
|
const categories = document.querySelectorAll('.list-categories .category');
|
|
for (i = 0; i < categories.length; ++i) {
|
|
categories[i].classList.remove('category_displayed');
|
|
}
|
|
e.currentTarget.classList.add('category_displayed');
|
|
const catNumber = e.currentTarget.getAttribute('cat');
|
|
const node = document.querySelector('[cat-content="'+catNumber+'"]');
|
|
const previousNode = document.querySelector('[cat-content="'+previousCatNumber+'"]');
|
|
previousNode.classList.remove('category-content__displayed');
|
|
node.classList.add('category-content__displayed');
|
|
previousCatNumber = catNumber;
|
|
}
|
|
|
|
function callbackAllowSelected() {
|
|
const statisticsAllowed = document.getElementById('statistics').checked;
|
|
const marketingAllowed = document.getElementById('advertising').checked;
|
|
const preferenceAllowed = document.getElementById('preference').checked;
|
|
Cookiebot.submitCustomConsent(preferenceAllowed, statisticsAllowed, marketingAllowed);
|
|
hideCookieBanner()
|
|
}
|
|
|
|
function callbackAllowAll() {
|
|
Cookiebot.submitConsent();
|
|
hideCookieBanner()
|
|
}
|
|
|
|
function callbackChangeSelect(e) {
|
|
|
|
const catNumber = e.currentTarget.value;
|
|
const node = document.querySelector('[cat-content="'+catNumber+'"]');
|
|
const previousNode = document.querySelector('[cat-content="'+previousCatNumber+'"]');
|
|
previousNode.classList.remove('category-content__displayed');
|
|
node.classList.add('category-content__displayed');
|
|
previousCatNumber = catNumber;
|
|
}
|
|
|
|
function bindEvent() {
|
|
document.getElementById('show-more').addEventListener('click', callbackExpand);
|
|
document.getElementById('allow-selected').addEventListener('click', callbackAllowSelected);
|
|
document.getElementById('allow-all').addEventListener('click', callbackAllowAll);
|
|
|
|
const headers = document.querySelectorAll('.tab-header');
|
|
for(var i=0; i < headers.length; i++) {
|
|
headers[i].addEventListener('click', callbackHeaders);
|
|
}
|
|
const categories = document.querySelectorAll('.category');
|
|
for(var i=0; i < categories.length; i++) {
|
|
categories[i].addEventListener('click', callbackCategory);
|
|
}
|
|
document.getElementById('select-category').addEventListener('change', callbackChangeSelect);
|
|
}
|
|
bindEvent();
|
|
</script>
|
|
|
|
<header class="header">
|
|
<div class="header_user">
|
|
<nav class="header_user--desktop">
|
|
<a class="login" data-auth-action="signin" role="button" rel="nofollow" title="Opens a dialog" href="/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.robertsspaceindustries.com%2Fhc%2Fen-us%2Farticles%2F115010056868-Gift-a-Ship-or-Game-Package-to-a-friend&locale=en-us">Sign in</a>
|
|
|
|
|
|
|
|
</nav>
|
|
|
|
</div>
|
|
|
|
<div class="header_nav">
|
|
|
|
<div class="header_nav--desktop">
|
|
<a class="menu-logo" href="https://robertsspaceindustries.com">
|
|
<img src="/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4" alt="Logo">
|
|
</a>
|
|
|
|
<a title="Home" href="/hc/en-us"> Knowledge base </a>
|
|
<a href="/hc/en-us/categories/360000295274-Updates-and-Info">Announcements</a>
|
|
</div>
|
|
|
|
<div class="header_nav--mobile">
|
|
|
|
<a class="submit-request" role="button" href="/hc/en-us/requests/new">Submit a request</a>
|
|
|
|
<div class="header_nav--expand" tabindex="0">
|
|
<span class="nav-burger"></span>
|
|
<div class="header_nav--expand-menu header_nav--expand-menu__left">
|
|
|
|
<a class="menu-logo" href="https://robertsspaceindustries.com" title="Back to RSI">
|
|
<img src="/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4" alt="Logo">
|
|
</a>
|
|
|
|
<a title="Home" href="/hc/en-us"> Knowledge base </a>
|
|
<a href="/hc/en-us/categories/360000295274-Updates-and-Info">Announcements</a>
|
|
|
|
|
|
<div class="ticket-link">
|
|
<a class="login" data-auth-action="signin" role="button" rel="nofollow" title="Opens a dialog" href="/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.robertsspaceindustries.com%2Fhc%2Fen-us%2Farticles%2F115010056868-Gift-a-Ship-or-Game-Package-to-a-friend&locale=en-us">Sign in</a>
|
|
|
|
</div>
|
|
|
|
|
|
|
|
</div>
|
|
</div>
|
|
|
|
</div>
|
|
</div>
|
|
|
|
<div class="header_search">
|
|
<form role="search" class="search search-full" data-search="" data-instant="true" autocomplete="off" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off" /><input type="search" name="query" id="query" placeholder="Search" autocomplete="off" aria-label="Search" /></form>
|
|
</div>
|
|
|
|
</header>
|
|
|
|
<main role="main">
|
|
<div class="container-divider">
|
|
<a class="submit-request arrow" role="button" href="/hc/en-us/requests/new">Submit a request</a>
|
|
</div>
|
|
<div class="sidebar">
|
|
|
|
<div class="hero-links">
|
|
<h3>other ways to find help</h3>
|
|
<div class="hero-links--container">
|
|
<a href="https://robertsspaceindustries.com/playstarcitizen">
|
|
<span class="logo-link"></span>
|
|
<h5>Learn the basics!</h5>
|
|
<p>how to play guide</p>
|
|
</a>
|
|
<a href="https://robertsspaceindustries.com/community/issue-council">
|
|
<span class="logo-link"></span>
|
|
<h5>Found a bug?</h5>
|
|
<p>check rsi issue council</p>
|
|
</a>
|
|
<a href="https://robertsspaceindustries.com/spectrum/community/SC/forum/51473">
|
|
<span class="logo-spectrum"></span>
|
|
<h5>Helpdesk forum</h5>
|
|
<p>spectrum community</p>
|
|
</a>
|
|
</div>
|
|
</div>
|
|
|
|
<div class="article-sidebar">
|
|
<div class="section-articles collapsible-sidebar" aria-expanded="true">
|
|
<h3 class="collapsible-sidebar-title sidenav-title">Articles in this section</h3>
|
|
<ul>
|
|
|
|
<li>
|
|
<a href="/hc/en-us/articles/115013194987-Pledges-FAQ" class="sidenav-item "> <span>Pledges FAQ</span> </a>
|
|
</li>
|
|
|
|
<li>
|
|
<a href="/hc/en-us/articles/115013350528-Loaner-Ships-FAQ" class="sidenav-item "> <span>Loaner Ships FAQ</span> </a>
|
|
</li>
|
|
|
|
<li>
|
|
<a href="/hc/en-us/articles/360003093114-Loaner-Ship-Matrix" class="sidenav-item "> <span>Loaner Ship Matrix</span> </a>
|
|
</li>
|
|
|
|
<li>
|
|
<a href="/hc/en-us/articles/115013325608-Gifting-FAQs" class="sidenav-item "> <span>Gifting FAQs</span> </a>
|
|
</li>
|
|
|
|
<li>
|
|
<a href="/hc/en-us/articles/115010056868-Gift-a-Ship-or-Game-Package-to-a-friend" class="sidenav-item current-article"> <span>Gift a Ship or Game Package to a friend</span> </a>
|
|
</li>
|
|
|
|
<li>
|
|
<a href="/hc/en-us/articles/360042050774-Why-can-t-I-send-this-pledge-as-a-gift" class="sidenav-item "> <span>Why can't I send this pledge as a gift?</span> </a>
|
|
</li>
|
|
|
|
<li>
|
|
<a href="/hc/en-us/articles/4824751303703-Redeeming-Item-Codes" class="sidenav-item "> <span>Redeeming Item Codes</span> </a>
|
|
</li>
|
|
|
|
<li>
|
|
<a href="/hc/en-us/articles/4408770370455-Included-Vessels-Snub-Fighters-and-Rovers" class="sidenav-item "> <span>Included Vessels - Snub Fighters and Rovers</span> </a>
|
|
</li>
|
|
|
|
<li>
|
|
<a href="/hc/en-us/articles/360043504053-What-is-a-Warbond-Pledge" class="sidenav-item "> <span>What is a Warbond Pledge?</span> </a>
|
|
</li>
|
|
|
|
<li>
|
|
<a href="/hc/en-us/articles/360042760354-Why-can-t-I-pledge-for-or-upgrade-to-this-ship" class="sidenav-item "> <span>Why can't I pledge for or upgrade to this ship?</span> </a>
|
|
</li>
|
|
|
|
</ul>
|
|
|
|
<a href="/hc/en-us/sections/203695537-Pledges-Packages-and-Ships" class="article-sidebar-item">See more</a>
|
|
|
|
</div>
|
|
</div>
|
|
|
|
</div>
|
|
|
|
<div class="container container--has-sidebar">
|
|
<nav class="sub-nav">
|
|
<ol class="breadcrumbs">
|
|
|
|
<li title="Roberts Space Industries Knowledge Base">
|
|
|
|
<a href="/hc/en-us">Roberts Space Industries Knowledge Base</a>
|
|
|
|
</li>
|
|
|
|
<li title="Game Support">
|
|
|
|
<a href="/hc/en-us/categories/202540168-Game-Support">Game Support</a>
|
|
|
|
</li>
|
|
|
|
<li title="Pledges, Packages, and Ships">
|
|
|
|
<a href="/hc/en-us/sections/203695537-Pledges-Packages-and-Ships">Pledges, Packages, and Ships</a>
|
|
|
|
</li>
|
|
|
|
</ol>
|
|
|
|
</nav>
|
|
|
|
<div class="article-container" id="article-container">
|
|
|
|
|
|
<article class="article">
|
|
<header class="article-header">
|
|
<h1 title="Gift a Ship or Game Package to a friend" class="article-title">
|
|
Gift a Ship or Game Package to a friend
|
|
|
|
</h1>
|
|
|
|
<div class="article-author">
|
|
<div class="avatar article-avatar">
|
|
|
|
<span class="icon-agent"></span>
|
|
|
|
<img src="https://support.robertsspaceindustries.com/system/photos/391807728/lime-cat--large-msg-128950375289.jpg" alt="Avatar" class="user-avatar"/>
|
|
</div>
|
|
<div class="article-meta">
|
|
Created by: <strong>Proxus</strong>
|
|
|
|
<ul class="meta-group">
|
|
|
|
<li class="meta-data"><time datetime="2020-08-06T15:32:22Z" title="2020-08-06T15:32:22Z" data-datetime="relative">August 06, 2020 15:32</time></li>
|
|
<li class="meta-data">Updated</li>
|
|
|
|
</ul>
|
|
</div>
|
|
</div>
|
|
</header>
|
|
|
|
<section class="article-info">
|
|
<div class="article-content">
|
|
<div class="article-body"><p>To gift a pledge to another account, you must pledge for the ship or game package with cash using a supported <a href="/hc/en-us/articles/115013326748">payment method</a>. You cannot gift any pledges acquired using partial or full Store Credit.</p>
|
|
<p>For more questions, check the <a href="/hc/en-us/articles/115013325608">Gifting FAQ</a>!</p>
|
|
<p>For a quick reference for any restrictions for sending gifts, read this article:<br /><a href="https://support.robertsspaceindustries.com/hc/en-us/articles/360042050774" target="_blank" rel="noopener">Why can't I send this pledge as a gift?</a></p>
|
|
<p> </p>
|
|
<h2>Authenticator Required</h2>
|
|
<p>To send a gift, you must have Two-Step Authentication setup on your own account. We support email and mobile app authenticators. Newly created RSI accounts will have email authentication enabled by default.</p>
|
|
<p>For more information, see <a href="/hc/en-us/articles/115009965628">Protect your account with an Authenticator</a>.</p>
|
|
<p> </p>
|
|
<h2>What you need to gift a pledge</h2>
|
|
<ul>
|
|
<li>Correct email address of the recipient of the gift.</li>
|
|
<li>Your friend must have an RSI account. The email you use must be the email on the RSI account.</li>
|
|
<li>A completed order for a game package, standalone ships, etc that do not contain physical items. You cannot "gift" merchandise to a player, like a book or apparel, directly through the store. You could ship it to them! Or wrap it and hand it over for a holiday or birthday.</li>
|
|
<li><strong>Your account must have been a backer for at least 30 days</strong>. Once that time has passed after your first pledge, you can then send a gift to a friend.<br /> <br />
|
|
<div><span>The Backer status is an award for players that have pledged for a standalone ship/game package, item, etc with cash using a </span><a tabindex="-1" title="https://support.robertsspaceindustries.com/hc/en-us/articles/115013326748" href="https://support.robertsspaceindustries.com/hc/en-us/articles/115013326748" target="_blank" rel="noreferrer noopener">payment method</a><span>. Only players that have supported the game can receive this status.</span></div>
|
|
</li>
|
|
</ul>
|
|
<p><strong>Important notes about gifts:</strong></p>
|
|
<ul>
|
|
<li>You can change the email address for a gift recipient until it is claimed. Once the gift is claimed, you can no longer make changes.</li>
|
|
<li>You cannot reclaim a gifted pledge. The recipient can reclaim the pledge when it is on their account.</li>
|
|
<li>You cannot receive a refund for a gifted pledge. You no longer own the gift when it is claimed on another account.</li>
|
|
<li>If you send an alternative account you own a gift, login to the account you intend to accept the gift on <strong>BEFORE</strong> accepting the gift via the link!</li>
|
|
</ul>
|
|
<p>Be sure to review other <a href="https://support.robertsspaceindustries.com/hc/en-us/articles/360042050774" target="_blank" rel="noopener">restrictions for gifting pledges</a> if you are receiving an error or cannot complete the gifting process. </p>
|
|
<p> </p>
|
|
<h2>Gift to a friend</h2>
|
|
<ol>
|
|
<li>To gift a pledge, visit <a href="https://robertsspaceindustries.com">our site</a> and login to your <strong>Account</strong>.</li>
|
|
<li>In your account, click <a href="https://robertsspaceindustries.com/account/pledges" target="_blank" rel="noopener">My Hangar</a>.</li>
|
|
<li>Locate the pledge you want to gift to a friend. </li>
|
|
<li>Expand the arrow to the right of the pledge and select <strong>Gift</strong>.<strong><br /></strong><img style="text-align: center;" src="/hc/article_attachments/115017259788/Gift.PNG" alt="Gift.PNG" width="635" height="247" /></li>
|
|
<li>Review the details for gifting a pledge.<br /> When you send the gift, you can change the recipient only if it has not been claimed. So if you send a gift to the wrong email address, fix it quickly!<br /> <br />
|
|
<div style="border-top: 2px solid #282927; border-bottom: 2px solid #282927; padding-left: 10px; border-radius: 5px;"><span class="wysiwyg-color-red"><strong>Important:</strong></span> Once the pledge gift is claimed by the recipient, it will no longer reside on your account. It belongs to the recipient, which includes reclaiming the pledge for store credit.</div>
|
|
<br /> <img style="text-align: center;" src="/hc/article_attachments/115017167627/Gift_2.PNG" alt="Gift_2.PNG" width="392" height="487" /></li>
|
|
<li>Enter your password.</li>
|
|
<li>Enter the <strong>Recipient name</strong> of your friend.</li>
|
|
<li>Enter the <strong>Recipient email</strong> to send the gift to.</li>
|
|
<li>Click <strong>Gift</strong>. The recipient will be notified by email that you have sent a gift to their account.</li>
|
|
</ol></div>
|
|
|
|
<div class="article-attachments">
|
|
<ul class="attachments">
|
|
|
|
</ul>
|
|
</div>
|
|
</div>
|
|
</section>
|
|
|
|
<section class="article-relatives">
|
|
|
|
<section class="related-articles">
|
|
|
|
<h3 class="related-articles-title">Related articles</h3>
|
|
|
|
<ul>
|
|
|
|
<li>
|
|
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCCgTVMcaADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCKQyIscaADoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSIxL2hjL2VuLXVzL2FydGljbGVzLzExNTAxMzMyNTYwOC1HaWZ0aW5nLUZBUXMGOwhUOglyYW5raQY%3D--30ea46d98242206752689ffe0bb6d50c01841b31" rel="nofollow">Gifting FAQs</a>
|
|
</li>
|
|
|
|
<li>
|
|
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCNa0LdRTADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCKQyIscaADoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJLL2hjL2VuLXVzL2FydGljbGVzLzM2MDA0MjA1MDc3NC1XaHktY2FuLXQtSS1zZW5kLXRoaXMtcGxlZGdlLWFzLWEtZ2lmdAY7CFQ6CXJhbmtpBw%3D%3D--732ea46e5b12626d8c607164f9ebec7a112c9ef4" rel="nofollow">Why can't I send this pledge as a gift?</a>
|
|
</li>
|
|
|
|
<li>
|
|
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCHpC29FTADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCKQyIscaADoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI3L2hjL2VuLXVzL2FydGljbGVzLzM2MDAwMzA5MzExNC1Mb2FuZXItU2hpcC1NYXRyaXgGOwhUOglyYW5raQg%3D--e70799c7cf964ba898c012f0f8539a5f4f31ee17" rel="nofollow">Loaner Ship Matrix</a>
|
|
</li>
|
|
|
|
<li>
|
|
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCCJxBtVTADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCKQyIscaADoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzM2MDA1NjI1NDc1NC1TdGFyLUNpdGl6ZW4tQWxwaGEtNC0wLTItS25vd24tSXNzdWVzBjsIVDoJcmFua2kJ--616d583b56bed34263939606d3976b95c6d2e71d" rel="nofollow">Star Citizen Alpha 4.0.2 Known Issues</a>
|
|
</li>
|
|
|
|
<li>
|
|
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJeTAEQDBDoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCKQyIscaADoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJAL2hjL2VuLXVzL2FydGljbGVzLzQ0MTIwNzIzMDE0NjMtUGxlZGdlLUl0ZW1zLUxvc3Qtb24tRGVhdGgGOwhUOglyYW5raQo%3D--fec1f341a6adf72127d7fc775cc90cc5f77d9158" rel="nofollow">Pledge Items Lost on Death</a>
|
|
</li>
|
|
|
|
</ul>
|
|
</section>
|
|
|
|
|
|
</section>
|
|
|
|
|
|
</article>
|
|
|
|
|
|
|
|
</div>
|
|
</div>
|
|
|
|
</main>
|
|
|
|
<footer class="footer">
|
|
<div class="footer-inner">
|
|
|
|
<div class="footer-logo">
|
|
<img class="footer-logo__img footer-logo__img--rsi" src="/hc/theming_assets/01HZPM4QSJRDFYJ7AKA6R9VX4J" alt="Logo">
|
|
<img class="footer-logo__img footer-logo__img--cig" src="/hc/theming_assets/01HZPM4S41CAMQF2XN2MZPDEWX" alt="Logo">
|
|
</div>
|
|
|
|
<p>
|
|
©2012-<span id="currentYear"></span> Cloud Imperium Rights LLC, Cloud Imperium Rights Ltd., Roberts Space Industries LLC, and Roberts Space Industries International Ltd.
|
|
</p>
|
|
</div>
|
|
</footer>
|
|
|
|
|
|
<!-- / -->
|
|
|
|
|
|
<script src="//static.zdassets.com/hc/assets/en-us.da0ef8375595a2825b13.js"></script>
|
|
<script src="https://cloudimperiumservicesllc.zendesk.com/auth/v2/host/without_iframe.js" data-brand-id="450874" data-return-to="https://support.robertsspaceindustries.com/hc/en-us/articles/115010056868-Gift-a-Ship-or-Game-Package-to-a-friend" data-theme="hc" data-locale="en-us" data-auth-origin="450874,true,true"></script>
|
|
|
|
<script type="text/javascript">
|
|
/*
|
|
|
|
Greetings sourcecode lurker!
|
|
|
|
This is for internal Zendesk and legacy usage,
|
|
we don't support or guarantee any of these values
|
|
so please don't build stuff on top of them.
|
|
|
|
*/
|
|
|
|
HelpCenter = {};
|
|
HelpCenter.account = {"subdomain":"cloudimperiumservicesllc","environment":"production","name":"Cloud Imperium Games"};
|
|
HelpCenter.user = {"identifier":"da39a3ee5e6b4b0d3255bfef95601890afd80709","email":null,"name":"","role":"anonymous","avatar_url":"https://assets.zendesk.com/hc/assets/default_avatar.png","is_admin":false,"organizations":[],"groups":[]};
|
|
HelpCenter.internal = {"asset_url":"//static.zdassets.com/hc/assets/","web_widget_asset_composer_url":"https://static.zdassets.com/ekr/snippet.js","current_session":{"locale":"en-us","csrf_token":null,"shared_csrf_token":null},"usage_tracking":{"event":"article_viewed","data":"BAh7CDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoPYXJ0aWNsZV9pZGwrCKQyIscaADoKX21ldGF7DDoPYWNjb3VudF9pZGkDA20EOhNoZWxwX2NlbnRlcl9pZGkExtzsCzoNYnJhbmRfaWRpAzrhBjoMdXNlcl9pZDA6E3VzZXJfcm9sZV9uYW1lSSIOQU5PTllNT1VTBjsGVDsASSIKZW4tdXMGOwZUOhphbm9ueW1vdXNfdHJhY2tpbmdfaWQw--9a128523cff32168a87afe0f8c17321df2dfecdc","url":"https://support.robertsspaceindustries.com/hc/activity"},"current_record_id":"115010056868","current_record_url":"/hc/en-us/articles/115010056868-Gift-a-Ship-or-Game-Package-to-a-friend","current_record_title":"Gift a Ship or Game Package to a friend","current_text_direction":"ltr","current_brand_id":450874,"current_brand_name":"Cloud Imperium Games","current_brand_url":"https://cloudimperiumservicesllc.zendesk.com","current_brand_active":true,"current_path":"/hc/en-us/articles/115010056868-Gift-a-Ship-or-Game-Package-to-a-friend","show_autocomplete_breadcrumbs":true,"user_info_changing_enabled":false,"has_user_profiles_enabled":false,"has_end_user_attachments":true,"user_aliases_enabled":false,"has_anonymous_kb_voting":false,"has_multi_language_help_center":true,"show_at_mentions":false,"embeddables_config":{"embeddables_web_widget":false,"embeddables_connect_ipms":false,"web_widget_seamless_auth_enabled":false},"answer_bot_subdomain":"static","general_settings_url":"https://support.robertsspaceindustries.com/hc/admin/general_settings?locale=en-us","user_segments_url":"https://cloudimperiumservicesllc.zendesk.com/knowledge/user_segments?brand_id=450874","has_gather":true,"has_ckeditor":false,"has_community_enabled":false,"has_community_badges":false,"has_community_post_content_tagging":false,"has_gather_content_tags":false,"has_guide_content_tags":true,"has_user_segments":true,"has_answer_bot_web_form_enabled":false,"has_edit_user_profile_v2":true,"has_garden_modals":false,"theming_cookie_key":"hc-da39a3ee5e6b4b0d3255bfef95601890afd80709-2-preview","is_preview":false,"has_alternate_templates":false,"arrange_articles_url":"https://cloudimperiumservicesllc.zendesk.com/knowledge/arrange?brand_id=450874","article_verification_url":"https://cloudimperiumservicesllc.zendesk.com/knowledge/verification?brand_id=450874","has_article_verification":false,"guide_language_settings_url":"https://support.robertsspaceindustries.com/hc/admin/language_settings?locale=en-us","docs_importer_url":"https://cloudimperiumservicesllc.zendesk.com/knowledge/import_articles?brand_id=450874","content_tags_url":"https://cloudimperiumservicesllc.zendesk.com/knowledge/content_tags?brand_id=450874","community_badges_url":"https://cloudimperiumservicesllc.zendesk.com/knowledge/community_badges?brand_id=450874","community_settings_url":"https://cloudimperiumservicesllc.zendesk.com/knowledge/community_settings?brand_id=450874","gather_plan_state":"subscribed","search_settings_url":"https://cloudimperiumservicesllc.zendesk.com/knowledge/search_settings?brand_id=450874","has_search_settings_in_plan":true,"theming_api_version":1,"theming_settings":{"brand_color":"#0072EF","brand_text_color":"#FFFFFF","text_color":"#333333","link_color":"#0072EF","background_color":"#FFFFFF","heading_font":"-apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif","text_font":"-apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif","logo":"/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4","favicon":"/hc/theming_assets/01HZPM4SDM0BWSG7AA4PMVXWCV","homepage_background_image":"/hc/theming_assets/01HZPM4SNRTH2P1XZGE9895W2K","community_background_image":"/hc/theming_assets/01HZPM4SV92SZ5CMEQV1478QW8","community_image":"/hc/theming_assets/01HZPM4SZHH27K2K343W2XG5WZ"},"has_pci_credit_card_custom_field":true,"help_center_restricted":false,"is_assuming_someone_else":false,"flash_messages":[],"user_photo_editing_enabled":true,"user_preferred_locale":"en-us","base_locale":"en-us","has_user_session_cookie_enabled":false,"has_custom_statuses_enabled":true,"has_generative_answers_in_help_center":false,"has_generative_answers_in_help_center_for_anonymous":false,"has_hc_generative_answers_setting_enabled":false,"has_intl_date_format_enabled":true,"has_guide_service_catalog":false,"version":"v25864"};
|
|
</script>
|
|
|
|
<script src="//static.zdassets.com/hc/assets/moment-4ef0d82f9fc65c8a28f659aa3430955f.js"></script>
|
|
<script src="//static.zdassets.com/hc/assets/hc_enduser-ef22bc61577cbbd3afcff009da1c108b.js"></script>
|
|
|
|
|
|
</body>
|
|
</html> |