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2025-03-19 13:08:22 -04:00
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<title>Check Your System Clock &ndash; Roberts Space Industries Knowledge Base</title>
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Normally this should be done automatically and without any need to monitor the operatin..." />
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<h1 title="Check Your System Clock" class="article-title">
Check Your System Clock
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Created by: <strong>Thrysurr-CIG</strong>
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<li class="meta-data"><time datetime="2023-05-14T19:33:12Z" title="2023-05-14T19:33:12Z" data-datetime="relative">May 14, 2023 19:33</time></li>
<li class="meta-data">Updated</li>
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<div class="article-body"><p><strong>Please make certain that your computer's system clock is set to to be synced with the current Internet time.&nbsp;</strong></p>
<p>Normally this should be done automatically and without any need to monitor the operating system and adjust the clock, but faulty hardware or Internet outages may cause troubles.&nbsp; If you are unsure how to do this, check out <a href="https://windowsreport.com/fix-windows-10-clock/" target="_blank" rel="noopener">this article on WindowsReport</a> for assistance.&nbsp; There are several possible solutions for correcting a system clock issue on that page!</p>
<p>An incorrect system clock can cause the following symptoms in game which can be rather detrimental:</p>
<ul>
<li>Incorrect insurance claim display times.</li>
<li>Errors when retrieving a ship that was recently recovered from an insurance claim.</li>
<li>Base and landing pad turrets firing on a player attempting to fly a recently claimed or recovered ship.</li>
<li>Inability to sign in to use any features in the <a href="https://support.robertsspaceindustries.com/hc/en-us/articles/115009643527" target="_blank" rel="noopener">Issue Council</a>.</li>
<li>Receiving "Unable to save changes. Try again." during character creation.</li>
<li>Vehicle loadout changes are not applied after saving.</li>
</ul>
<p>RSI Support staff will not be able to assist with troubles related an incorrect system clock.&nbsp; To avoid potential in game issues, keep your system clock properly synced to the current time.</p></div>
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