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2025-03-19 13:08:22 -04:00
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<title>Accepted Payment Methods &ndash; Roberts Space Industries Knowledge Base</title>
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<meta name="description" content="The RSI store currently supports three types of payment methods: Credit Card (handled via Stripe or Adyen), Digital Wallets, and Bank..." /><meta property="og:image" content="/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4" />
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<meta property="og:title" content="Accepted Payment Methods" />
<meta property="og:description" content="The RSI store currently supports three types of payment methods: Credit Card (handled via Stripe or Adyen), Digital Wallets, and Bank Redirects. 
Credit Card
Select the “Credit Card” method.
Ente..." />
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<section class="c-cookie-banner banner">
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<h2>[#TITLE#]</h2>
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Allow selection
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<li class="or">or</li>
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[#ACCEPT#]
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<div class="c-cookie-banner__content-wrapper banner-text">
<div class="c-cookie-banner__content">
[#TEXT#]
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<ul class="c-cookie-banner__selectors c-cookie-banner-selectors">
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<li>
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<li>
<input class="c-cookie-banner-checkbox" type="checkbox" id="statistics" name="statistics"/>&nbsp;<label class="c-cookie-banner-label" for="statistics">[#COOKIETYPE_STATISTICS_RAW#]</label>
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</li>
</div>
<div class="c-cookie-banner-selectors__item">
<li>
<input class="c-cookie-banner-checkbox" type="checkbox" id="advertising" name="statistics"/>&nbsp;<label class="c-cookie-banner-label" for="advertising">[#COOKIETYPE_ADVERTISING_RAW#]</label>
</li>
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<div class="c-cookie-banner-selectors__item c-cookie-banner-selectors__item--display-toggle">
<li class="show-more-button" id="show-more">
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[#ABOUTCOOKIES#]
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[#COOKIETYPE_STATISTICS#]
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<div class="category" cat="3">
[#COOKIETYPE_ADVERTISING#]
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<div class="category" cat="4">
[#COOKIETYPE_PREFERENCE#]
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[#COOKIETYPE_UNCLASSIFIED#]
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[#COOKIETYPEINTRO_NECESSARY#]
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[#COOKIETYPEINTRO_STATISTICS#]
[#COOKIETABLE_STATISTICS#]
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[#COOKIETYPEINTRO_ADVERTISING#]
[#COOKIETABLE_ADVERTISING#]
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[#COOKIETYPEINTRO_PREFERENCE#]
[#COOKIETABLE_PREFERENCE#]
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[#COOKIETYPEINTRO_UNCLASSIFIED#]
[#COOKIETABLE_UNCLASSIFIED#]
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<div class="tab-content" tab-content="2">
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[#COOKIESGENERALINTRO#]
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<h3 class="collapsible-sidebar-title sidenav-title">Articles in this section</h3>
<ul>
<li>
<a href="/hc/en-us/articles/360051914473-Taxes-and-the-RSI-Pledge-Store" class="sidenav-item "> <span>Taxes and the RSI Pledge Store</span> </a>
</li>
<li>
<a href="/hc/en-us/articles/360043080553-How-do-I-use-a-Star-Citizen-Gift-Card" class="sidenav-item "> <span>How do I use a Star Citizen Gift Card?</span> </a>
</li>
<li>
<a href="/hc/en-us/articles/360042420234-Why-can-t-I-use-store-credit-to-pay-for-this-pledge" class="sidenav-item "> <span>Why can&#39;t I use store credit to pay for this pledge?</span> </a>
</li>
<li>
<a href="/hc/en-us/articles/360004384414-Orders-FAQ" class="sidenav-item "> <span>Orders FAQ</span> </a>
</li>
<li>
<a href="/hc/en-us/articles/115013326748-Accepted-Payment-Methods" class="sidenav-item current-article"> <span>Accepted Payment Methods</span> </a>
</li>
<li>
<a href="/hc/en-us/articles/115013173287-Spend-Store-Credit" class="sidenav-item "> <span>Spend Store Credit</span> </a>
</li>
<li>
<a href="/hc/en-us/articles/360034258573-SCA-Strong-Customer-Authentication-FAQ" class="sidenav-item "> <span>SCA - Strong Customer Authentication FAQ</span> </a>
</li>
<li>
<a href="/hc/en-us/articles/360002466313-Refunds-FAQ" class="sidenav-item "> <span>Refunds FAQ</span> </a>
</li>
<li>
<a href="/hc/en-us/articles/115013195207-Pledge-Buy-Back-tool" class="sidenav-item "> <span>Pledge Buy Back tool</span> </a>
</li>
</ul>
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<a href="/hc/en-us/categories/202530347-Payments-Billing">Payments &amp; Billing</a>
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<a href="/hc/en-us/sections/115002733088-Payments-and-Orders">Payments and Orders</a>
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<h1 title="Accepted Payment Methods" class="article-title">
Accepted Payment Methods
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Created by: <strong>Roberts Space Industries</strong>
<ul class="meta-group">
<li class="meta-data"><time datetime="2024-11-05T17:39:58Z" title="2024-11-05T17:39:58Z" data-datetime="relative">November 05, 2024 17:39</time></li>
<li class="meta-data">Updated</li>
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<div class="article-body"><p>The RSI store currently supports three types of payment methods: Credit Card (handled via Stripe or Adyen), Digital Wallets, and Bank Redirects. </p>
<h2 id="h_01HK88GB029VAPBF24MEZ9BR2P">Credit Card</h2>
<p class="MsoNormal"><img src="/hc/article_attachments/27576778088087" alt="KB_AcceptedPaymentMethods_CreditCard-UI.png"></p>
<ol>
<li>Select the “<strong>Credit Card</strong>” method.</li>
<li>Enter the card details along with the expiration date and security code.</li>
<li>You can check the <strong>“Save card data for future payments”</strong> tick box to save your details for ease of use on future checkouts.</li>
<li>Click <strong>Pay My Transaction</strong>. The order completes payment, updating with an email and status in your account.</li>
</ol>
<p class="MsoNormal">Once this has been processed, you will receive an email confirmation of order completion.</p>
<p class="undefined"> </p>
<h3 id="h_01HK88GB020C0QBEV9CAG06GWN">Remove saved card details from Stripe</h3>
<p class="MsoNormal">The “<strong>Save card data for future payments</strong>” feature is controlled by Stripe, so if you would like us to remove your saved details, please <a href="https://support.robertsspaceindustries.com/hc/en-us/requests/new" target="_blank" rel="noopener noreferrer">contact RSI Support Staff</a> and clearly state the request.</p>
<p class="undefined"> </p>
<h2 id="h_01HK88GB02STYXF3T6QSXYFVR3">Digital Wallets </h2>
<p class="MsoNormal">We currently have several options for checkout using a digital wallet. These will require that you have an established account in good standing with a valid form of payment on file. Select the option that best suits your needs, and you will then be directed to login and authenticate the payment.</p>
<p> </p>
<h3 id="h_01HK88GB02T1BKYMQBTVAGE8WZ">Alipay</h3>
<p><img src="/hc/article_attachments/17131305715223" alt="Alipay logo.JPG" width="277" height="81"></p>
<p class="MsoNormal">Alipay is available worldwide. They support credit cards, debit cards, and bank transfers. After a successful login you will be prompted to input a PIN to complete the transaction. Approve the payment to finish the order.</p>
<p class="MsoNormal"> </p>
<h3 id="h_01HK88GB02HXY7H0SXEJX856FX" class="MsoNormal">Amazon Payments</h3>
<p><img src="/hc/article_attachments/17131305716375" alt="Amazon Pay logo.png" width="124" height="124"></p>
<p class="MsoNormal">Amazon Payments is only available to customers within the USA. You cannot use Amazon store gift cards or Amazon credit to complete a transaction. Those are only applicable for use on their site.</p>
<p class="MsoNormal"> </p>
<h3 id="h_01HK88GB02X9TYBYR4WYKAMMFN" class="MsoNormal">Apple Pay</h3>
<p><img src="/hc/article_attachments/17131334908823" alt="Apple-pay logo.png" width="134" height="134"></p>
<p class="MsoNormal">Apple Pay is available worldwide. They support a multitude of payment options linked directly to your Apple ID. Options available could be region specific. A compatible Apple device will be required to complete a transaction.</p>
<p class="MsoNormal"> </p>
<h3 id="h_01HK88GB029MWB8HZCY0K4H956" class="MsoNormal">Google Pay</h3>
<p><img src="/hc/article_attachments/17131334921751" alt="G-pay logo.jpg" width="184" height="97"></p>
<p class="MsoNormal">G-Pay is available worldwide. They support a multitude of payment options linked directly to your Google account. Options available could be region specific. An Android mobile or Google Chrome browser will be required to complete a transaction.</p>
<p class="MsoNormal"> </p>
<h3 id="h_01HK88GB023S4WSD14M8Y0869H" class="MsoNormal">PayPal</h3>
<p><img src="/hc/article_attachments/17131334922647" alt="paypal-logo-5.png" width="130" height="129"></p>
<p class="MsoNormal">PayPal options include credit/debit card processing, PayPal credit, bank redirect, or Pay-in-4. If you select any one of these payment options, you will be prompted to enter your PayPal account details to login and then directed over to their site to complete the transaction.</p>
<p class="MsoNormal"><img src="/hc/article_attachments/27576755305751" alt="KB_AcceptedPaymentMethods_PayPal-UI.png"></p>
<p class="MsoNormal">Alternatively, you can select PayPal strictly for bank card processing without creating an account with them. Simply enter the card details along with expiration date and security code. Once this has been processed, you will receive an email confirmation of order completion.</p>
<p class="undefined"> </p>
<h3 id="h_01JBYMGP6Y4F85MY27NEPKGSPD" class="undefined">WeChat Pay</h3>
<p class="undefined"><img src="/hc/article_attachments/27576778092311" alt="KB_AcceptedPaymentMethods_WeChat.png" width="228" height="78"></p>
<p class="undefined">WeChat Pay is only available for players in the Chinese region. The option to use this service will be available from the Payment step, and will offer a link to head to the WeChat payment portal. You will be prompted to scan a QR code to continue with the payment.</p>
<p class="undefined"> </p>
<h2 id="h_01HK88GB02K9YP95NY9J4SSEXF" class="MsoNormal">Bank Redirects</h2>
<p class="MsoNormal">We currently have one option for checkout using a bank redirect. This will require that you have an established account in good standing with an active bank account linked. Select the option and you will then be directed to login and authenticate the payment.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><img src="/hc/article_attachments/17131334930455" alt="ideal.jpg"></p>
<p>You may be required to verify through SMS or other two-factor authentication for additional security to complete the transaction. Once this has been processed, you will receive an email confirmation of order completion.</p>
<p> </p></div>
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