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2025-03-19 13:08:22 -04:00
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<h3 class="collapsible-sidebar-title sidenav-title">Articles in this section</h3>
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<h1 title="Keep Windows Up To Date" class="article-title">
Keep Windows Up To Date
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Created by: <strong>Thrysurr-CIG</strong>
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<li class="meta-data"><time datetime="2020-05-03T14:04:25Z" title="2020-05-03T14:04:25Z" data-datetime="relative">May 03, 2020 14:04</time></li>
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<div class="article-body"><p>We've received some reports of technical issues from players that seem to be rooted in an out of date operating system.&nbsp; To ensure that your drivers and programs are working properly and securely, Windows should be kept up to date.&nbsp;&nbsp;</p>
<p>Check that you are running the proper version of Windows 10 by following these steps:</p>
<ol>
<li>Follow the instructions on this page of the Microsoft Support site:<br /><a href="https://support.microsoft.com/en-us/help/13443/windows-which-version-am-i-running" target="_blank" rel="noopener">https://support.microsoft.com/en-us/help/13443/windows-which-version-am-i-running</a></li>
<li>Check the version number listed is shown as version 1903 or later.<br /><img src="/hc/article_attachments/360068458714/mceclip0.png" alt="mceclip0.png" width="227" height="150" /></li>
<li>If an earlier version is shown here, you will need to <a href="https://support.microsoft.com/en-us/help/4027667/windows-10-update" target="_blank" rel="noopener">run Windows Update</a>.</li>
<li>Once Windows has been updated to version 1903, run Windows Update once more to ensure that it picks up all updates that may have been missed.</li>
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<p>&nbsp;</p>
<h3>Windows 10 N</h3>
<p>To update Windows 10 N properly to run Star Citizen, you will need to ensure you have the latest optional Media Feature Packs installed, which must be done manually through Windows itself.&nbsp; Windows 10 Home and Professional users do not need to do any additional steps to acquire these feature packs.&nbsp;</p>
<p>You can see how to download these for this version of Windows by following the instructions on <a href="https://support.microsoft.com/en-us/help/4516397/media-feature-pack-for-windows-10-n-november-2019" target="_blank" rel="noopener">Microsoft's support site</a>.</p></div>
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