870 lines
35 KiB
HTML
870 lines
35 KiB
HTML
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<!DOCTYPE html>
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<html dir="ltr" lang="en-US">
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<head>
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<meta charset="utf-8" />
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<!-- v25869 -->
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<title>Nvidia HDMI Audio Issues – Roberts Space Industries Knowledge Base</title>
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<meta name="csrf-param" content="authenticity_token">
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<meta name="csrf-token" content="">
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<meta name="description" content="You have may have a monitor that support speakers, a Nvidia card with audio support, and an audio card installed. Normally, this would..." /><meta property="og:image" content="/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4" />
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<meta property="og:type" content="website" />
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<meta property="og:site_name" content="Roberts Space Industries Knowledge Base" />
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<meta property="og:title" content="Nvidia HDMI Audio Issues" />
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<meta property="og:description" content="You have may have a monitor that support speakers, a Nvidia card with audio support, and an audio card installed. Normally, this would not cause any issues. But Star Citizen may be crashing due to ..." />
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<meta property="og:url" content="https://support.robertsspaceindustries.com/hc/en-us/articles/360002286034-Nvidia-HDMI-Audio-Issues" />
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<link rel="canonical" href="https://support.robertsspaceindustries.com/hc/en-us/articles/360002286034-Nvidia-HDMI-Audio-Issues">
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<link rel="alternate" hreflang="en-us" href="https://support.robertsspaceindustries.com/hc/en-us/articles/360002286034-Nvidia-HDMI-Audio-Issues">
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<link rel="alternate" hreflang="x-default" href="https://support.robertsspaceindustries.com/hc/en-us/articles/360002286034-Nvidia-HDMI-Audio-Issues">
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<link rel="stylesheet" href="//static.zdassets.com/hc/assets/application-e21307f8bdfcf3fbdb5f531802f174bf.css" media="all" id="stylesheet" />
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<link rel="stylesheet" type="text/css" href="/hc/theming_assets/290051/450874/style.css?digest=30070916635799">
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<link rel="icon" type="image/x-icon" href="/hc/theming_assets/01HZPM4SDM0BWSG7AA4PMVXWCV">
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<script src="//static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js"></script>
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<script>
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ga('create', 'UA-39586040-9', 'auto');
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ga('send', 'pageview');
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gtag('js', new Date());
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gtag('config', 'G-V6MWYXRQNP');
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<meta content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0" name="viewport" />
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bottom:-800px
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/* Quick Fix */
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.c-cookie-banner__content a:hover,
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display: none;
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<link rel="stylesheet" href="https://robertsspaceindustries.com/rsi/static/css/cookiebot.css">
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}];</script>
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<script type="text/javascript" src="/hc/theming_assets/290051/450874/script.js?digest=30070916635799"></script>
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</head>
|
|||
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<body class="">
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<div id="cookiebanner" class="cig-cookie-banner">
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<section class="c-cookie-banner banner">
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<header class="c-cookie-banner__header top">
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<h2>[#TITLE#]</h2>
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<ul class="c-cookie-banner__buttons banner-accept-buttons">
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<li class="banner-accept-button" id="allow-selected">
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Allow selection
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</li>
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<li class="or">or</li>
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<li class="banner-accept-button" id="allow-all">
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[#ACCEPT#]
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</li>
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</ul>
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</header>
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<div class="c-cookie-banner__content-wrapper banner-text">
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<div class="c-cookie-banner__content">
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[#TEXT#]
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</div>
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</div>
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<ul class="c-cookie-banner__selectors c-cookie-banner-selectors">
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<div class="c-cookie-banner-selectors__item">
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<li>
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<input class="c-cookie-banner-checkbox" type="checkbox" id="necessary" checked disabled name="necessary"/> <label class="c-cookie-banner-label" for="necessary">[#COOKIETYPE_NECESSARY_RAW#]</label>
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</li>
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</div>
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<div class="c-cookie-banner-selectors__item">
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<li>
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<input class="c-cookie-banner-checkbox" type="checkbox" id="statistics" name="statistics"/> <label class="c-cookie-banner-label" for="statistics">[#COOKIETYPE_STATISTICS_RAW#]</label>
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</li>
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</div>
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<div class="c-cookie-banner-selectors__item">
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<li>
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<input class="c-cookie-banner-checkbox" type="checkbox" id="preference" name="preference"/> <label class="c-cookie-banner-label" for="preference">[#COOKIETYPE_PREFERENCE_RAW#]</label>
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</li>
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</div>
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<div class="c-cookie-banner-selectors__item">
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|||
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<li>
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|||
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|
<input class="c-cookie-banner-checkbox" type="checkbox" id="advertising" name="statistics"/> <label class="c-cookie-banner-label" for="advertising">[#COOKIETYPE_ADVERTISING_RAW#]</label>
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</li>
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</div>
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<div class="c-cookie-banner-selectors__item c-cookie-banner-selectors__item--display-toggle">
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<li class="show-more-button" id="show-more">
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<span class="banner-accept-button show">[#DETAILS#]
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<svg class="c-cookie-banner-icon" width="11px" height="11px" viewBox="0 0 11 11" version="1.1" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns="http://www.w3.org/2000/svg">
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|
|
<path d="M9 5.5L1.53627e-14 6.35048e-14L2.87 5.46L1.53627e-14 11L9 5.5Z" transform="matrix(1.192488E-08 1 -1 1.192488E-08 11 1)" id="Shape" fill="#FFFFFF" stroke="none" ></path>
|
|||
|
|
</svg>
|
|||
|
|
</span>
|
|||
|
|
<span class="banner-accept-button hide">Hide details
|
|||
|
|
<svg class="c-cookie-banner-icon" width="11px" height="11px" viewBox="0 0 11 11" version="1.1" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns="http://www.w3.org/2000/svg">
|
|||
|
|
<path d="M9 5.5L1.53627e-14 6.35048e-14L2.87 5.46L1.53627e-14 11L9 5.5Z" transform="matrix(1.192488E-08 1 -1 1.192488E-08 11 1)" id="Shape" fill="#FFFFFF" stroke="none" ></path>
|
|||
|
|
</svg>
|
|||
|
|
</span>
|
|||
|
|
</li>
|
|||
|
|
</div>
|
|||
|
|
</ul>
|
|||
|
|
|
|||
|
|
<div class="expendable">
|
|||
|
|
<div class="tab">
|
|||
|
|
<div class="tab-headers" data-tab-active="1">
|
|||
|
|
<div class="tab-header active" tab="1">
|
|||
|
|
[#COOKIESOVERVIEW#]
|
|||
|
|
</div>
|
|||
|
|
<div class="tab-header" tab="2">
|
|||
|
|
[#ABOUTCOOKIES#]
|
|||
|
|
</div>
|
|||
|
|
</div>
|
|||
|
|
<div class="tab-contents">
|
|||
|
|
<div class="tab-content tab-content-category tab-content__displayed" tab-content="1">
|
|||
|
|
<div class="list-categories">
|
|||
|
|
<div class="category category_displayed" cat="1">
|
|||
|
|
[#COOKIETYPE_NECESSARY#]
|
|||
|
|
</div>
|
|||
|
|
<div class="category" cat="2">
|
|||
|
|
[#COOKIETYPE_STATISTICS#]
|
|||
|
|
</div>
|
|||
|
|
<div class="category" cat="3">
|
|||
|
|
[#COOKIETYPE_ADVERTISING#]
|
|||
|
|
</div>
|
|||
|
|
<div class="category" cat="4">
|
|||
|
|
[#COOKIETYPE_PREFERENCE#]
|
|||
|
|
</div>
|
|||
|
|
<div class="category" cat="5">
|
|||
|
|
[#COOKIETYPE_UNCLASSIFIED#]
|
|||
|
|
</div>
|
|||
|
|
</div>
|
|||
|
|
<div class="selector-category">
|
|||
|
|
<select id="select-category">
|
|||
|
|
<option cat="1" value="1">[#COOKIETYPE_NECESSARY#]</option>
|
|||
|
|
<option cat="2" value="2">[#COOKIETYPE_STATISTICS#]</option>
|
|||
|
|
<option cat="3" value="3">[#COOKIETYPE_ADVERTISING#]</option>
|
|||
|
|
<option cat="4" value="4">[#COOKIETYPE_PREFERENCE#]</option>
|
|||
|
|
<option cat="5" value="5">[#COOKIETYPE_UNCLASSIFIED#]</option>
|
|||
|
|
</select>
|
|||
|
|
</div>
|
|||
|
|
<div class="category-contents">
|
|||
|
|
<div class="category-content category-content__displayed" cat-content="1">
|
|||
|
|
[#COOKIETYPEINTRO_NECESSARY#]
|
|||
|
|
|
|||
|
|
[#COOKIETABLE_NECESSARY#]
|
|||
|
|
</div>
|
|||
|
|
<div class="category-content" cat-content="2">
|
|||
|
|
[#COOKIETYPEINTRO_STATISTICS#]
|
|||
|
|
|
|||
|
|
[#COOKIETABLE_STATISTICS#]
|
|||
|
|
</div>
|
|||
|
|
<div class="category-content" cat-content="3">
|
|||
|
|
[#COOKIETYPEINTRO_ADVERTISING#]
|
|||
|
|
|
|||
|
|
[#COOKIETABLE_ADVERTISING#]
|
|||
|
|
</div>
|
|||
|
|
<div class="category-content" cat-content="4">
|
|||
|
|
[#COOKIETYPEINTRO_PREFERENCE#]
|
|||
|
|
|
|||
|
|
[#COOKIETABLE_PREFERENCE#]
|
|||
|
|
</div>
|
|||
|
|
<div class="category-content" cat-content="5">
|
|||
|
|
[#COOKIETYPEINTRO_UNCLASSIFIED#]
|
|||
|
|
|
|||
|
|
[#COOKIETABLE_UNCLASSIFIED#]
|
|||
|
|
</div>
|
|||
|
|
</div>
|
|||
|
|
</div>
|
|||
|
|
<div class="tab-content" tab-content="2">
|
|||
|
|
<div>
|
|||
|
|
[#COOKIESGENERALINTRO#]
|
|||
|
|
</div>
|
|||
|
|
</div>
|
|||
|
|
</div>
|
|||
|
|
</div>
|
|||
|
|
</div>
|
|||
|
|
</section>
|
|||
|
|
</div>
|
|||
|
|
|
|||
|
|
<script>
|
|||
|
|
function initGoogleAnalytics() {
|
|||
|
|
(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
|
|||
|
|
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
|
|||
|
|
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
|
|||
|
|
})(window,document,'script','//www.google-analytics.com/analytics.js','ga');
|
|||
|
|
|
|||
|
|
ga('create', 'UA-39586040-9', 'auto');
|
|||
|
|
ga('set', 'anonymizeIp', true)
|
|||
|
|
ga('send', 'pageview');
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
window.addEventListener('CookiebotOnConsentReady', () => {
|
|||
|
|
if(Cookiebot.consent.statistics) {
|
|||
|
|
initGoogleAnalytics();
|
|||
|
|
}
|
|||
|
|
});
|
|||
|
|
|
|||
|
|
var cookieBannerSliderPos = 0;
|
|||
|
|
|
|||
|
|
function showCookieBanner() {
|
|||
|
|
var cookiebanner = document.getElementById("cookiebanner");
|
|||
|
|
var dialogHeight = parseInt(cookiebanner.offsetHeight);
|
|||
|
|
cookiebanner.style.bottom = (cookieBannerSliderPos - dialogHeight) + "px";
|
|||
|
|
cookieBannerSliderPos += 4;
|
|||
|
|
if (cookieBannerSliderPos < dialogHeight) {
|
|||
|
|
setTimeout(function () {
|
|||
|
|
showCookieBanner();
|
|||
|
|
}, 1);
|
|||
|
|
} else {
|
|||
|
|
cookieBannerSliderPos = 0;
|
|||
|
|
cookiebanner.style.bottom = "0px";
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function hideCookieBanner() {
|
|||
|
|
var cookiebanner = document.getElementById("cookiebanner");
|
|||
|
|
cookiebanner.style.display = "none";
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function callbackExpand() {
|
|||
|
|
var cookiebanner = document.getElementById("cookiebanner");
|
|||
|
|
if(cookiebanner.classList.contains('expended')) {
|
|||
|
|
cookiebanner.classList.remove('expended');
|
|||
|
|
} else {
|
|||
|
|
cookiebanner.classList.add('expended');
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
var previousTabNumber = 1;
|
|||
|
|
function callbackHeaders(e) {
|
|||
|
|
const tabs = document.querySelectorAll('.tab-header');
|
|||
|
|
for (i = 0; i < tabs.length; ++i) {
|
|||
|
|
tabs[i].classList.remove('active');
|
|||
|
|
}
|
|||
|
|
e.currentTarget.classList.add('active');
|
|||
|
|
const tabNumber = e.currentTarget.getAttribute('tab');
|
|||
|
|
const tabHeaders = document.querySelector('.tab-headers');
|
|||
|
|
tabHeaders.setAttribute('data-tab-active', tabNumber);
|
|||
|
|
const node = document.querySelector('[tab-content="'+tabNumber+'"]');
|
|||
|
|
const previousNode = document.querySelector('[tab-content="'+previousTabNumber+'"]');
|
|||
|
|
previousNode.classList.remove('tab-content__displayed');
|
|||
|
|
node.classList.add('tab-content__displayed');
|
|||
|
|
previousTabNumber = tabNumber;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
|
|||
|
|
var previousCatNumber = 1;
|
|||
|
|
function callbackCategory(e) {
|
|||
|
|
const categories = document.querySelectorAll('.list-categories .category');
|
|||
|
|
for (i = 0; i < categories.length; ++i) {
|
|||
|
|
categories[i].classList.remove('category_displayed');
|
|||
|
|
}
|
|||
|
|
e.currentTarget.classList.add('category_displayed');
|
|||
|
|
const catNumber = e.currentTarget.getAttribute('cat');
|
|||
|
|
const node = document.querySelector('[cat-content="'+catNumber+'"]');
|
|||
|
|
const previousNode = document.querySelector('[cat-content="'+previousCatNumber+'"]');
|
|||
|
|
previousNode.classList.remove('category-content__displayed');
|
|||
|
|
node.classList.add('category-content__displayed');
|
|||
|
|
previousCatNumber = catNumber;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function callbackAllowSelected() {
|
|||
|
|
const statisticsAllowed = document.getElementById('statistics').checked;
|
|||
|
|
const marketingAllowed = document.getElementById('advertising').checked;
|
|||
|
|
const preferenceAllowed = document.getElementById('preference').checked;
|
|||
|
|
Cookiebot.submitCustomConsent(preferenceAllowed, statisticsAllowed, marketingAllowed);
|
|||
|
|
hideCookieBanner()
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function callbackAllowAll() {
|
|||
|
|
Cookiebot.submitConsent();
|
|||
|
|
hideCookieBanner()
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function callbackChangeSelect(e) {
|
|||
|
|
|
|||
|
|
const catNumber = e.currentTarget.value;
|
|||
|
|
const node = document.querySelector('[cat-content="'+catNumber+'"]');
|
|||
|
|
const previousNode = document.querySelector('[cat-content="'+previousCatNumber+'"]');
|
|||
|
|
previousNode.classList.remove('category-content__displayed');
|
|||
|
|
node.classList.add('category-content__displayed');
|
|||
|
|
previousCatNumber = catNumber;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function bindEvent() {
|
|||
|
|
document.getElementById('show-more').addEventListener('click', callbackExpand);
|
|||
|
|
document.getElementById('allow-selected').addEventListener('click', callbackAllowSelected);
|
|||
|
|
document.getElementById('allow-all').addEventListener('click', callbackAllowAll);
|
|||
|
|
|
|||
|
|
const headers = document.querySelectorAll('.tab-header');
|
|||
|
|
for(var i=0; i < headers.length; i++) {
|
|||
|
|
headers[i].addEventListener('click', callbackHeaders);
|
|||
|
|
}
|
|||
|
|
const categories = document.querySelectorAll('.category');
|
|||
|
|
for(var i=0; i < categories.length; i++) {
|
|||
|
|
categories[i].addEventListener('click', callbackCategory);
|
|||
|
|
}
|
|||
|
|
document.getElementById('select-category').addEventListener('change', callbackChangeSelect);
|
|||
|
|
}
|
|||
|
|
bindEvent();
|
|||
|
|
</script>
|
|||
|
|
|
|||
|
|
<header class="header">
|
|||
|
|
<div class="header_user">
|
|||
|
|
<nav class="header_user--desktop">
|
|||
|
|
<a class="login" data-auth-action="signin" role="button" rel="nofollow" title="Opens a dialog" href="/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.robertsspaceindustries.com%2Fhc%2Fen-us%2Farticles%2F360002286034-Nvidia-HDMI-Audio-Issues&locale=en-us">Sign in</a>
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
</nav>
|
|||
|
|
|
|||
|
|
</div>
|
|||
|
|
|
|||
|
|
<div class="header_nav">
|
|||
|
|
|
|||
|
|
<div class="header_nav--desktop">
|
|||
|
|
<a class="menu-logo" href="https://robertsspaceindustries.com">
|
|||
|
|
<img src="/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4" alt="Logo">
|
|||
|
|
</a>
|
|||
|
|
|
|||
|
|
<a title="Home" href="/hc/en-us"> Knowledge base </a>
|
|||
|
|
<a href="/hc/en-us/categories/360000295274-Updates-and-Info">Announcements</a>
|
|||
|
|
</div>
|
|||
|
|
|
|||
|
|
<div class="header_nav--mobile">
|
|||
|
|
|
|||
|
|
<a class="submit-request" role="button" href="/hc/en-us/requests/new">Submit a request</a>
|
|||
|
|
|
|||
|
|
<div class="header_nav--expand" tabindex="0">
|
|||
|
|
<span class="nav-burger"></span>
|
|||
|
|
<div class="header_nav--expand-menu header_nav--expand-menu__left">
|
|||
|
|
|
|||
|
|
<a class="menu-logo" href="https://robertsspaceindustries.com" title="Back to RSI">
|
|||
|
|
<img src="/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4" alt="Logo">
|
|||
|
|
</a>
|
|||
|
|
|
|||
|
|
<a title="Home" href="/hc/en-us"> Knowledge base </a>
|
|||
|
|
<a href="/hc/en-us/categories/360000295274-Updates-and-Info">Announcements</a>
|
|||
|
|
|
|||
|
|
|
|||
|
|
<div class="ticket-link">
|
|||
|
|
<a class="login" data-auth-action="signin" role="button" rel="nofollow" title="Opens a dialog" href="/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.robertsspaceindustries.com%2Fhc%2Fen-us%2Farticles%2F360002286034-Nvidia-HDMI-Audio-Issues&locale=en-us">Sign in</a>
|
|||
|
|
|
|||
|
|
</div>
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
</div>
|
|||
|
|
</div>
|
|||
|
|
|
|||
|
|
</div>
|
|||
|
|
</div>
|
|||
|
|
|
|||
|
|
<div class="header_search">
|
|||
|
|
<form role="search" class="search search-full" data-search="" data-instant="true" autocomplete="off" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off" /><input type="search" name="query" id="query" placeholder="Search" autocomplete="off" aria-label="Search" /></form>
|
|||
|
|
</div>
|
|||
|
|
|
|||
|
|
</header>
|
|||
|
|
|
|||
|
|
<main role="main">
|
|||
|
|
<div class="container-divider">
|
|||
|
|
<a class="submit-request arrow" role="button" href="/hc/en-us/requests/new">Submit a request</a>
|
|||
|
|
</div>
|
|||
|
|
<div class="sidebar">
|
|||
|
|
|
|||
|
|
<div class="hero-links">
|
|||
|
|
<h3>other ways to find help</h3>
|
|||
|
|
<div class="hero-links--container">
|
|||
|
|
<a href="https://robertsspaceindustries.com/playstarcitizen">
|
|||
|
|
<span class="logo-link"></span>
|
|||
|
|
<h5>Learn the basics!</h5>
|
|||
|
|
<p>how to play guide</p>
|
|||
|
|
</a>
|
|||
|
|
<a href="https://robertsspaceindustries.com/community/issue-council">
|
|||
|
|
<span class="logo-link"></span>
|
|||
|
|
<h5>Found a bug?</h5>
|
|||
|
|
<p>check rsi issue council</p>
|
|||
|
|
</a>
|
|||
|
|
<a href="https://robertsspaceindustries.com/spectrum/community/SC/forum/51473">
|
|||
|
|
<span class="logo-spectrum"></span>
|
|||
|
|
<h5>Helpdesk forum</h5>
|
|||
|
|
<p>spectrum community</p>
|
|||
|
|
</a>
|
|||
|
|
</div>
|
|||
|
|
</div>
|
|||
|
|
|
|||
|
|
<div class="article-sidebar">
|
|||
|
|
<div class="section-articles collapsible-sidebar" aria-expanded="true">
|
|||
|
|
<h3 class="collapsible-sidebar-title sidenav-title">Articles in this section</h3>
|
|||
|
|
<ul>
|
|||
|
|
|
|||
|
|
<li>
|
|||
|
|
<a href="/hc/en-us/articles/360000065688-Send-In-Game-Files-for-RSI-Support" class="sidenav-item "> <span>Send In-Game Files for RSI Support</span> </a>
|
|||
|
|
</li>
|
|||
|
|
|
|||
|
|
<li>
|
|||
|
|
<a href="/hc/en-us/articles/27737986112791-RSI-Website-Issues" class="sidenav-item "> <span>RSI Website Issues</span> </a>
|
|||
|
|
</li>
|
|||
|
|
|
|||
|
|
<li>
|
|||
|
|
<a href="/hc/en-us/articles/18119567477015-Windows-11-Installation-Troubleshooting" class="sidenav-item "> <span>Windows 11 - Installation Troubleshooting</span> </a>
|
|||
|
|
</li>
|
|||
|
|
|
|||
|
|
<li>
|
|||
|
|
<a href="/hc/en-us/articles/360036571593-Keep-Windows-Up-To-Date" class="sidenav-item "> <span>Keep Windows Up To Date</span> </a>
|
|||
|
|
</li>
|
|||
|
|
|
|||
|
|
<li>
|
|||
|
|
<a href="/hc/en-us/articles/360000758928-Game-and-Launcher-Requirements" class="sidenav-item "> <span>Game and Launcher Requirements</span> </a>
|
|||
|
|
</li>
|
|||
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|
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<li>
|
|||
|
|
<a href="/hc/en-us/articles/1500002987962--vcruntime-error-Missing-DLL-File" class="sidenav-item "> <span>'vcruntime' error - Missing DLL File</span> </a>
|
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</li>
|
|||
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|
|||
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<li>
|
|||
|
|
<a href="/hc/en-us/articles/360000148648-Required-Windows-files-and-configurations-for-Star-Citizen" class="sidenav-item "> <span>Required Windows files and configurations for Star Citizen </span> </a>
|
|||
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</li>
|
|||
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|
|||
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<li>
|
|||
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<a href="/hc/en-us/articles/360048321434-Error-Kicked-by-Admin" class="sidenav-item "> <span>Error - Kicked by Admin</span> </a>
|
|||
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|
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<li>
|
|||
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<a href="/hc/en-us/articles/360057156593-RSI-Launcher-Error-Unsupported-Hardware-Detected" class="sidenav-item "> <span>RSI Launcher Error - Unsupported Hardware Detected</span> </a>
|
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|
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<li>
|
|||
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<a href="/hc/en-us/articles/360000083167-Unsupported-Applications-Peripherals-and-Overlays" class="sidenav-item "> <span>Unsupported Applications, Peripherals, and Overlays</span> </a>
|
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</li>
|
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|
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</ul>
|
|||
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|
|||
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<a href="/hc/en-us/sections/360000132827-Game-Information-and-Installs" class="article-sidebar-item">See more</a>
|
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<a href="/hc/en-us">Roberts Space Industries Knowledge Base</a>
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<article class="article">
|
|||
|
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<header class="article-header">
|
|||
|
|
<h1 title="Nvidia HDMI Audio Issues" class="article-title">
|
|||
|
|
Nvidia HDMI Audio Issues
|
|||
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|
|||
|
|
</h1>
|
|||
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|
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Created by: <strong>Thrysurr-CIG</strong>
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<ul class="meta-group">
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<li class="meta-data"><time datetime="2018-06-08T16:50:32Z" title="2018-06-08T16:50:32Z" data-datetime="relative">June 08, 2018 16:50</time></li>
|
|||
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<li class="meta-data">Updated</li>
|
|||
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|
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|
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</div>
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</header>
|
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|
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|
|
<section class="article-info">
|
|||
|
|
<div class="article-content">
|
|||
|
|
<div class="article-body"><p>You have may have a monitor that support speakers, a Nvidia card with audio support, and an audio card installed. Normally, this would not cause any issues. But Star Citizen may be crashing due to conflicting audio settings.</p>
|
|||
|
|
<p>To check for Nvidia audio and monitor settings, check the Nvidia Control Panel:</p>
|
|||
|
|
<ol>
|
|||
|
|
<li>Open the NVIDIA Control Panel. You can right-click your desktop to open, or use a File Manager and navigate to C:\Program Files\NVIDIA Corporation\Control Panel Client\, then run nvcplui.exe.</li>
|
|||
|
|
<li>Click <strong>Display</strong> > <strong>Set up digital audio</strong>.</li>
|
|||
|
|
<li>The screen displays any detected and configured Nvidia audio and the associated monitor.<br /><img src="https://theme.zdassets.com/theme_assets/290051/e44f7a84d9a37155841c12c34a33760bca7f68c2.png" /></li>
|
|||
|
|
<li>You can try disabling the Nvidia audio in this screen and launching the game.</li>
|
|||
|
|
</ol>
|
|||
|
|
<p>If you continue to have issues, you may need to try the following options.</p>
|
|||
|
|
<p>To change the default device, configure the following:</p>
|
|||
|
|
<ol>
|
|||
|
|
<li>In the Nvidia Control Panel, click <strong>Open Windows Sound settings</strong>. Or right-click on your speaker icon in the Windows task bar.<br /><img src="https://theme.zdassets.com/theme_assets/290051/db491493afe2f9bb228e2c4c25378362cd64392d.gif" /></li>
|
|||
|
|
<li>Select<strong> Playback Devices</strong>.</li>
|
|||
|
|
<li>Right-click on the Monitor with speakers and Nvidia driver. Select <strong>Set as Default Device</strong>. Disable the other options. Click <strong>Ok</strong>. The following is an example. <br /><img src="https://theme.zdassets.com/theme_assets/290051/d1daae916749c811efe1502ddac367e443260452.png" /></li>
|
|||
|
|
<li>Launch the game. If it runs without crashing, you can change the audio Playback settings to your audio card.</li>
|
|||
|
|
</ol>
|
|||
|
|
<p>You may also want to remove the Nvidia audio driver if you don't plan on using it.</p>
|
|||
|
|
<ol>
|
|||
|
|
<li>Depending on your Windows version, open <strong>Uninstall Programs</strong> or <strong>Add and Remove Programs</strong>.</li>
|
|||
|
|
<li>Uninstall the NVIDIA HD Audio driver. It is not mandatory unless you depend on HDMI Audio output.</li>
|
|||
|
|
</ol></div>
|
|||
|
|
|
|||
|
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<div class="article-attachments">
|
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|
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</div>
|
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</div>
|
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</section>
|
|||
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|
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<section class="article-relatives">
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<section class="related-articles">
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<h3 class="related-articles-title">Related articles</h3>
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