jrmyr/sc-website
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity
sc-website/support.robertsspaceindustries.com/hc/en-us/articles/4409195221783-Router-Port-Forwarding.html

864 lines
35 KiB
HTML
Raw Permalink Normal View History

Initial Archive
2025-03-19 13:08:22 -04:00
<!DOCTYPE html>
<html dir="ltr" lang="en-US">
<head>
<meta charset="utf-8" />
<!-- v25869 -->
<title>Router Port Forwarding &ndash; Roberts Space Industries Knowledge Base</title>
<meta name="csrf-param" content="authenticity_token">
<meta name="csrf-token" content="">
<meta name="description" content="As an online game, connection and ensuring that data flow between your computer and the game servers is as quick and clean as possible is..." /><meta property="og:image" content="/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4" />
<meta property="og:type" content="website" />
<meta property="og:site_name" content="Roberts Space Industries Knowledge Base" />
<meta property="og:title" content="Router Port Forwarding" />
<meta property="og:description" content="As an online game, connection and ensuring that data flow between your computer and the game servers is as quick and clean as possible is of paramount importance, but in reality there are any numbe..." />
<meta property="og:url" content="https://support.robertsspaceindustries.com/hc/en-us/articles/4409195221783-Router-Port-Forwarding" />
<link rel="canonical" href="https://support.robertsspaceindustries.com/hc/en-us/articles/4409195221783-Router-Port-Forwarding">
<link rel="alternate" hreflang="en-us" href="https://support.robertsspaceindustries.com/hc/en-us/articles/4409195221783-Router-Port-Forwarding">
<link rel="alternate" hreflang="x-default" href="https://support.robertsspaceindustries.com/hc/en-us/articles/4409195221783-Router-Port-Forwarding">
<link rel="stylesheet" href="//static.zdassets.com/hc/assets/application-e21307f8bdfcf3fbdb5f531802f174bf.css" media="all" id="stylesheet" />
<!-- Entypo pictograms by Daniel Bruce — www.entypo.com -->
<link rel="stylesheet" href="//static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css" media="all" />
<link rel="stylesheet" type="text/css" href="/hc/theming_assets/290051/450874/style.css?digest=30070916635799">
<link rel="icon" type="image/x-icon" href="/hc/theming_assets/01HZPM4SDM0BWSG7AA4PMVXWCV">
<script src="//static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js"></script>
<script>
(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,'script','//www.google-analytics.com/analytics.js','ga');
ga('create', 'UA-39586040-9', 'auto');
ga('send', 'pageview');
</script>
<script async src="https://www.googletagmanager.com/gtag/js?id=G-V6MWYXRQNP"></script>
<script>
window.dataLayer = window.dataLayer || [];
function gtag(){dataLayer.push(arguments);}
gtag('js', new Date());
gtag('config', 'G-V6MWYXRQNP');
</script>
<meta content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0" name="viewport" />
<script id="CookieConsent" src="https://robertsspaceindustries.com/cookie-consent/script.js" type="text/javascript"></script>
<script src="https://assets.zendesk.com/assets/apps/conditional_fields/latest/helpcenter.js"></script>
<style>
#cookiebanner {
box-sizing: border-box;
background-color:rgb(36,36,39);
opacity: 0.9; width:100%;
position: fixed;
z-index: 2147483645;
bottom:-800px
}
/* Quick Fix */
.c-cookie-banner__content a {
color: inherit;
text-decoration: underline;
}
.c-cookie-banner__content a:hover,
.c-cookie-banner__content a:focus {
text-decoration: underline;
}
.c-cookie-banner-selectors {
display: flex;
align-items: center;
justify-content: flex-start;
padding: 0;
flex-wrap: wrap;
}
.c-cookie-banner-icon {
display: none;
}
</style>
<link rel="stylesheet" href="https://robertsspaceindustries.com/rsi/static/css/cookiebot.css">
<script>
var cfaRules = [{
"fieldType":"tagger",
"field":360004737673,
"value":"authenticator_issue",
"select":[
360004791554,
360004738833,
360004791074,
360004791594,
360004790894,
360004739013
],
"formId":360000074074,
"requireds":[
360004791074,
360004790894
]
},{
"fieldType":"tagger",
"field":360004737673,
"value":"hacked_accounts",
"select":[
360004790894,
360004791074,
360004738833,
360004791554,
360004739013
],
"formId":360000074074,
"requireds":[
360004791074,
360004790894
]
},{
"fieldType":"tagger",
"field":360004737673,
"value":"recover_account",
"select":[
360004790894,
360004791074,
360004738833,
360004791554,
360004739013
],
"formId":360000074074,
"requireds":[
360004790894
]
},{
"fieldType":"tagger",
"field":360004740173,
"value":"gifted_reclaimed_pledge",
"select":[
360004739373,
360004791614
],
"formId":360000070273,
"requireds":[
360004739373
]
},{
"fieldType":"tagger",
"field":360004740173,
"value":"missing_pledge",
"select":[
360004739373,
360004791614
],
"formId":360000070273,
"requireds":[
360004739373
]
},
{
"fieldType":"tagger",
"field":360004740653,
"value":"refund",
"select":[
360004791614
],
"formId":360000070313,
"requireds":[
360004791614
]
},{
"fieldType":"tagger",
"field":360004740653,
"value":"track_package",
"select":[
360004791614,
360004792074
],
"formId":360000070313,
"requireds":[
360004791614
]
},{
"fieldType":"tagger",
"field":360004740653,
"value":"wrong_or_damaged_merchandise",
"select":[
360004791614,
360004792074
],
"formId":360000070313,
"requireds":[
360004791614
]
},{
"fieldType":"tagger",
"field":360004793634,
"value":"tech_support_black_screen",
"select":[
360004791914
],
"formId":360000070293,
"requireds":[
]
},{
"fieldType":"tagger",
"field":360004793634,
"value":"tech_support_installation_issue",
"select":[
360004791914
],
"formId":360000070293,
"requireds":[
]
},{
"fieldType":"tagger",
"field":360004793634,
"value":"tech_support_launcher_or_game",
"select":[
360004791914
],
"formId":360000070293,
"requireds":[
]
},{
"fieldType":"tagger",
"field":360004793634,
"value":"tech_support_other",
"select":[
360004791914
],
"formId":360000070293,
"requireds":[
]
},{
"fieldType":"tagger",
"field":360004797474,
"value":"reward_or_discount_coupon_missing",
"select":[
360004739553
],
"formId":360000074234,
"requireds":[
360004739553
]
},{
"fieldType":"tagger",
"field":360004797474,
"value":"subscription_payment",
"select":[
360004739573
],
"formId":360000074234,
"requireds":[
360004739573
]
},{
"fieldType":"tagger",
"field":360004797794,
"value":"invite_a_developer",
"select":[
360004797834,
360004758253,
360004745213,
360004798474,
360004798654,
360004811454
],
"formId":360000074254,
"requireds":[
360004798474,
360004797834,
360004798654,
360004811454,
360004758253,
360004745213
]
}];</script>
<script type="text/javascript" src="/hc/theming_assets/290051/450874/script.js?digest=30070916635799"></script>
</head>
<body class="">
<div id="cookiebanner" class="cig-cookie-banner">
<section class="c-cookie-banner banner">
<header class="c-cookie-banner__header top">
<h2>[#TITLE#]</h2>
<ul class="c-cookie-banner__buttons banner-accept-buttons">
<li class="banner-accept-button" id="allow-selected">
Allow selection
</li>
<li class="or">or</li>
<li class="banner-accept-button" id="allow-all">
[#ACCEPT#]
</li>
</ul>
</header>
<div class="c-cookie-banner__content-wrapper banner-text">
<div class="c-cookie-banner__content">
[#TEXT#]
</div>
</div>
<ul class="c-cookie-banner__selectors c-cookie-banner-selectors">
<div class="c-cookie-banner-selectors__item">
<li>
<input class="c-cookie-banner-checkbox" type="checkbox" id="necessary" checked disabled name="necessary"/>&nbsp;<label class="c-cookie-banner-label" for="necessary">[#COOKIETYPE_NECESSARY_RAW#]</label>
</li>
</div>
<div class="c-cookie-banner-selectors__item">
<li>
<input class="c-cookie-banner-checkbox" type="checkbox" id="statistics" name="statistics"/>&nbsp;<label class="c-cookie-banner-label" for="statistics">[#COOKIETYPE_STATISTICS_RAW#]</label>
</li>
</div>
<div class="c-cookie-banner-selectors__item">
<li>
<input class="c-cookie-banner-checkbox" type="checkbox" id="preference" name="preference"/>&nbsp;<label class="c-cookie-banner-label" for="preference">[#COOKIETYPE_PREFERENCE_RAW#]</label>
</li>
</div>
<div class="c-cookie-banner-selectors__item">
<li>
<input class="c-cookie-banner-checkbox" type="checkbox" id="advertising" name="statistics"/>&nbsp;<label class="c-cookie-banner-label" for="advertising">[#COOKIETYPE_ADVERTISING_RAW#]</label>
</li>
</div>
<div class="c-cookie-banner-selectors__item c-cookie-banner-selectors__item--display-toggle">
<li class="show-more-button" id="show-more">
<span class="banner-accept-button show">[#DETAILS#]
<svg class="c-cookie-banner-icon" width="11px" height="11px" viewBox="0 0 11 11" version="1.1" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns="http://www.w3.org/2000/svg">
<path d="M9 5.5L1.53627e-14 6.35048e-14L2.87 5.46L1.53627e-14 11L9 5.5Z" transform="matrix(1.192488E-08 1 -1 1.192488E-08 11 1)" id="Shape" fill="#FFFFFF" stroke="none" ></path>
</svg>
</span>
<span class="banner-accept-button hide">Hide details
<svg class="c-cookie-banner-icon" width="11px" height="11px" viewBox="0 0 11 11" version="1.1" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns="http://www.w3.org/2000/svg">
<path d="M9 5.5L1.53627e-14 6.35048e-14L2.87 5.46L1.53627e-14 11L9 5.5Z" transform="matrix(1.192488E-08 1 -1 1.192488E-08 11 1)" id="Shape" fill="#FFFFFF" stroke="none" ></path>
</svg>
</span>
</li>
</div>
</ul>
<div class="expendable">
<div class="tab">
<div class="tab-headers" data-tab-active="1">
<div class="tab-header active" tab="1">
[#COOKIESOVERVIEW#]
</div>
<div class="tab-header" tab="2">
[#ABOUTCOOKIES#]
</div>
</div>
<div class="tab-contents">
<div class="tab-content tab-content-category tab-content__displayed" tab-content="1">
<div class="list-categories">
<div class="category category_displayed" cat="1">
[#COOKIETYPE_NECESSARY#]
</div>
<div class="category" cat="2">
[#COOKIETYPE_STATISTICS#]
</div>
<div class="category" cat="3">
[#COOKIETYPE_ADVERTISING#]
</div>
<div class="category" cat="4">
[#COOKIETYPE_PREFERENCE#]
</div>
<div class="category" cat="5">
[#COOKIETYPE_UNCLASSIFIED#]
</div>
</div>
<div class="selector-category">
<select id="select-category">
<option cat="1" value="1">[#COOKIETYPE_NECESSARY#]</option>
<option cat="2" value="2">[#COOKIETYPE_STATISTICS#]</option>
<option cat="3" value="3">[#COOKIETYPE_ADVERTISING#]</option>
<option cat="4" value="4">[#COOKIETYPE_PREFERENCE#]</option>
<option cat="5" value="5">[#COOKIETYPE_UNCLASSIFIED#]</option>
</select>
</div>
<div class="category-contents">
<div class="category-content category-content__displayed" cat-content="1">
[#COOKIETYPEINTRO_NECESSARY#]
[#COOKIETABLE_NECESSARY#]
</div>
<div class="category-content" cat-content="2">
[#COOKIETYPEINTRO_STATISTICS#]
[#COOKIETABLE_STATISTICS#]
</div>
<div class="category-content" cat-content="3">
[#COOKIETYPEINTRO_ADVERTISING#]
[#COOKIETABLE_ADVERTISING#]
</div>
<div class="category-content" cat-content="4">
[#COOKIETYPEINTRO_PREFERENCE#]
[#COOKIETABLE_PREFERENCE#]
</div>
<div class="category-content" cat-content="5">
[#COOKIETYPEINTRO_UNCLASSIFIED#]
[#COOKIETABLE_UNCLASSIFIED#]
</div>
</div>
</div>
<div class="tab-content" tab-content="2">
<div>
[#COOKIESGENERALINTRO#]
</div>
</div>
</div>
</div>
</div>
</section>
</div>
<script>
function initGoogleAnalytics() {
(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,'script','//www.google-analytics.com/analytics.js','ga');
ga('create', 'UA-39586040-9', 'auto');
ga('set', 'anonymizeIp', true)
ga('send', 'pageview');
}
window.addEventListener('CookiebotOnConsentReady', () => {
if(Cookiebot.consent.statistics) {
initGoogleAnalytics();
}
});
var cookieBannerSliderPos = 0;
function showCookieBanner() {
var cookiebanner = document.getElementById("cookiebanner");
var dialogHeight = parseInt(cookiebanner.offsetHeight);
cookiebanner.style.bottom = (cookieBannerSliderPos - dialogHeight) + "px";
cookieBannerSliderPos += 4;
if (cookieBannerSliderPos < dialogHeight) {
setTimeout(function () {
showCookieBanner();
}, 1);
} else {
cookieBannerSliderPos = 0;
cookiebanner.style.bottom = "0px";
}
}
function hideCookieBanner() {
var cookiebanner = document.getElementById("cookiebanner");
cookiebanner.style.display = "none";
}
function callbackExpand() {
var cookiebanner = document.getElementById("cookiebanner");
if(cookiebanner.classList.contains('expended')) {
cookiebanner.classList.remove('expended');
} else {
cookiebanner.classList.add('expended');
}
}
var previousTabNumber = 1;
function callbackHeaders(e) {
const tabs = document.querySelectorAll('.tab-header');
for (i = 0; i < tabs.length; ++i) {
tabs[i].classList.remove('active');
}
e.currentTarget.classList.add('active');
const tabNumber = e.currentTarget.getAttribute('tab');
const tabHeaders = document.querySelector('.tab-headers');
tabHeaders.setAttribute('data-tab-active', tabNumber);
const node = document.querySelector('[tab-content="'+tabNumber+'"]');
const previousNode = document.querySelector('[tab-content="'+previousTabNumber+'"]');
previousNode.classList.remove('tab-content__displayed');
node.classList.add('tab-content__displayed');
previousTabNumber = tabNumber;
}
var previousCatNumber = 1;
function callbackCategory(e) {
const categories = document.querySelectorAll('.list-categories .category');
for (i = 0; i < categories.length; ++i) {
categories[i].classList.remove('category_displayed');
}
e.currentTarget.classList.add('category_displayed');
const catNumber = e.currentTarget.getAttribute('cat');
const node = document.querySelector('[cat-content="'+catNumber+'"]');
const previousNode = document.querySelector('[cat-content="'+previousCatNumber+'"]');
previousNode.classList.remove('category-content__displayed');
node.classList.add('category-content__displayed');
previousCatNumber = catNumber;
}
function callbackAllowSelected() {
const statisticsAllowed = document.getElementById('statistics').checked;
const marketingAllowed = document.getElementById('advertising').checked;
const preferenceAllowed = document.getElementById('preference').checked;
Cookiebot.submitCustomConsent(preferenceAllowed, statisticsAllowed, marketingAllowed);
hideCookieBanner()
}
function callbackAllowAll() {
Cookiebot.submitConsent();
hideCookieBanner()
}
function callbackChangeSelect(e) {
const catNumber = e.currentTarget.value;
const node = document.querySelector('[cat-content="'+catNumber+'"]');
const previousNode = document.querySelector('[cat-content="'+previousCatNumber+'"]');
previousNode.classList.remove('category-content__displayed');
node.classList.add('category-content__displayed');
previousCatNumber = catNumber;
}
function bindEvent() {
document.getElementById('show-more').addEventListener('click', callbackExpand);
document.getElementById('allow-selected').addEventListener('click', callbackAllowSelected);
document.getElementById('allow-all').addEventListener('click', callbackAllowAll);
const headers = document.querySelectorAll('.tab-header');
for(var i=0; i < headers.length; i++) {
headers[i].addEventListener('click', callbackHeaders);
}
const categories = document.querySelectorAll('.category');
for(var i=0; i < categories.length; i++) {
categories[i].addEventListener('click', callbackCategory);
}
document.getElementById('select-category').addEventListener('change', callbackChangeSelect);
}
bindEvent();
</script>
<header class="header">
<div class="header_user">
<nav class="header_user--desktop">
<a class="login" data-auth-action="signin" role="button" rel="nofollow" title="Opens a dialog" href="/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.robertsspaceindustries.com%2Fhc%2Fen-us%2Farticles%2F4409195221783-Router-Port-Forwarding&amp;locale=en-us">Sign in</a>
</nav>
</div>
<div class="header_nav">
<div class="header_nav--desktop">
<a class="menu-logo" href="https://robertsspaceindustries.com">
<img src="/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4" alt="Logo">
</a>
<a title="Home" href="/hc/en-us"> Knowledge base </a>
<a href="/hc/en-us/categories/360000295274-Updates-and-Info">Announcements</a>
</div>
<div class="header_nav--mobile">
<a class="submit-request" role="button" href="/hc/en-us/requests/new">Submit a request</a>
<div class="header_nav--expand" tabindex="0">
<span class="nav-burger"></span>
<div class="header_nav--expand-menu header_nav--expand-menu__left">
<a class="menu-logo" href="https://robertsspaceindustries.com" title="Back to RSI">
<img src="/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4" alt="Logo">
</a>
<a title="Home" href="/hc/en-us"> Knowledge base </a>
<a href="/hc/en-us/categories/360000295274-Updates-and-Info">Announcements</a>
<div class="ticket-link">
<a class="login" data-auth-action="signin" role="button" rel="nofollow" title="Opens a dialog" href="/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.robertsspaceindustries.com%2Fhc%2Fen-us%2Farticles%2F4409195221783-Router-Port-Forwarding&amp;locale=en-us">Sign in</a>
</div>
</div>
</div>
</div>
</div>
<div class="header_search">
<form role="search" class="search search-full" data-search="" data-instant="true" autocomplete="off" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="&#x2713;" autocomplete="off" /><input type="search" name="query" id="query" placeholder="Search" autocomplete="off" aria-label="Search" /></form>
</div>
</header>
<main role="main">
<div class="container-divider">
<a class="submit-request arrow" role="button" href="/hc/en-us/requests/new">Submit a request</a>
</div>
<div class="sidebar">
<div class="hero-links">
<h3>other ways to find help</h3>
<div class="hero-links--container">
<a href="https://robertsspaceindustries.com/playstarcitizen">
<span class="logo-link"></span>
<h5>Learn the basics!</h5>
<p>how to play guide</p>
</a>
<a href="https://robertsspaceindustries.com/community/issue-council">
<span class="logo-link"></span>
<h5>Found a bug?</h5>
<p>check rsi issue council</p>
</a>
<a href="https://robertsspaceindustries.com/spectrum/community/SC/forum/51473">
<span class="logo-spectrum"></span>
<h5>Helpdesk forum</h5>
<p>spectrum community</p>
</a>
</div>
</div>
<div class="article-sidebar">
<div class="section-articles collapsible-sidebar" aria-expanded="true">
<h3 class="collapsible-sidebar-title sidenav-title">Articles in this section</h3>
<ul>
<li>
<a href="/hc/en-us/articles/4409195221783-Router-Port-Forwarding" class="sidenav-item current-article"> <span>Router Port Forwarding</span> </a>
</li>
<li>
<a href="/hc/en-us/articles/360012425434-Error-Code-15008-16008" class="sidenav-item "> <span>Error Code 15008/16008</span> </a>
</li>
<li>
<a href="/hc/en-us/articles/360002459454-Authenticator-Troubleshooting" class="sidenav-item "> <span>Authenticator Troubleshooting</span> </a>
</li>
<li>
<a href="/hc/en-us/articles/360000060587-Error-Code-10002-10004" class="sidenav-item "> <span>Error Code 10002/10004</span> </a>
</li>
<li>
<a href="/hc/en-us/articles/360025410214-Error-Code-10008" class="sidenav-item "> <span>Error Code 10008</span> </a>
</li>
<li>
<a href="/hc/en-us/articles/360000065428-Error-Code-15006" class="sidenav-item "> <span>Error Code 15006</span> </a>
</li>
<li>
<a href="/hc/en-us/articles/360053608633-Error-Code-30000" class="sidenav-item "> <span>Error Code 30000</span> </a>
</li>
<li>
<a href="/hc/en-us/articles/360000084687-Error-Code-20007-30007" class="sidenav-item "> <span>Error Code 20007 - 30007</span> </a>
</li>
<li>
<a href="/hc/en-us/articles/360002284993-Error-Code-20012-30012" class="sidenav-item "> <span>Error Code 20012 - 30012</span> </a>
</li>
<li>
<a href="/hc/en-us/articles/360002285233-Error-Code-20025-30003-30025" class="sidenav-item "> <span>Error Code 20025 - 30003 - 30025</span> </a>
</li>
</ul>
<a href="/hc/en-us/sections/360000011807-Connection-Issues" class="article-sidebar-item">See more</a>
</div>
</div>
</div>
<div class="container container--has-sidebar">
<nav class="sub-nav">
<ol class="breadcrumbs">
<li title="Roberts Space Industries Knowledge Base">
<a href="/hc/en-us">Roberts Space Industries Knowledge Base</a>
</li>
<li title="Technical Support">
<a href="/hc/en-us/categories/202530337-Technical-Support">Technical Support</a>
</li>
<li title="Connection Issues">
<a href="/hc/en-us/sections/360000011807-Connection-Issues">Connection Issues</a>
</li>
</ol>
</nav>
<div class="article-container" id="article-container">
<article class="article">
<header class="article-header">
<h1 title="Router Port Forwarding" class="article-title">
Router Port Forwarding
</h1>
<div class="article-author">
<div class="avatar article-avatar">
<span class="icon-agent"></span>
<img src="https://support.robertsspaceindustries.com/system/photos/910458787/Ark_SC.PNG" alt="Avatar" class="user-avatar"/>
</div>
<div class="article-meta">
Created by: <strong>Thrysurr-CIG</strong>
<ul class="meta-group">
<li class="meta-data"><time datetime="2021-09-23T12:58:29Z" title="2021-09-23T12:58:29Z" data-datetime="relative">September 23, 2021 12:58</time></li>
<li class="meta-data">Updated</li>
</ul>
</div>
</div>
</header>
<section class="article-info">
<div class="article-content">
<div class="article-body"><p>As an online game, connection and ensuring that data flow between your computer and the game servers is as quick and clean as possible is of paramount importance, but in reality there are any number of things along the way that can prevent that.&nbsp; One of the first steps a player should do upon experiencing connection trouble is to ensure that their home network and Internet Service Provider (ISP) are functioning properly.</p>
<p>Should an ISP be having network troubles there's not much that can be done on the player's end but wait. Home network problems on the other hand are something that players can investigate and troubleshoot themselves. One of the ways to ensure that a home network is properly configured for a given activity is to do something called "port forwarding".&nbsp;</p>
<p>&nbsp;</p>
<h2>RSI and Star Citizen Ports</h2>
<p>No, not like Port Olisar...ports on your router!&nbsp; To make certain that data is flowing properly, the ports that need to be opened for your computer to properly communicate with RSI's servers are:</p>
<ul>
<li>Ports 8000-8020 for TCP</li>
<li>Ports 64090-64110 for UDP</li>
</ul>
<p>If you begin to experience connection troubles, crashes, and other similar symptoms with errors suggesting or noting connection or data loss, try creating a network rule to allow these ports to be "open".</p>
<p>&nbsp;</p>
<h3>So how do I do this?</h3>
<p>For those not technically inclined, there is a helpful article that goes much deeper into explaining what all this means and some basic steps to do it on <a href="https://www.howtogeek.com/66214/how-to-forward-ports-on-your-router/" target="_blank" rel="noopener">How to Geek</a>.&nbsp;</p>
<p>As mentioned in the article, unfortunately the steps to do this depend entirely on the hardware (i.e. your router and its specific model) you are using within your home network, so it is impossible for us to cover all possible variations of the instructions here.&nbsp; Thus, you will need to locate instructions for this based on the manufacturer for your specific router model.&nbsp;</p>
<p>If it was provided by your ISP, you might need to contact them for assistance.</p></div>
<div class="article-attachments">
<ul class="attachments">
</ul>
</div>
</div>
</section>
<section class="article-relatives">
<section class="related-articles">
<h3 class="related-articles-title">Related articles</h3>
<ul>
<li>
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCCJxBtVTADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBfTg5gCBDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzM2MDA1NjI1NDc1NC1TdGFyLUNpdGl6ZW4tQWxwaGEtNC0wLTItS25vd24tSXNzdWVzBjsIVDoJcmFua2kG--f19ff9eeb0827a7f22354c850631e997f9571dc5" rel="nofollow">Star Citizen Alpha 4.0.2 Known Issues</a>
</li>
<li>
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCLkQ3tRTADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBfTg5gCBDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI1L2hjL2VuLXVzL2FydGljbGVzLzM2MDA1MzYwODYzMy1FcnJvci1Db2RlLTMwMDAwBjsIVDoJcmFua2kH--86ef8b234463dbd6eb722774fd315a79622dc783" rel="nofollow">Error Code 30000</a>
</li>
<li>
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCFke9dNTADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBfTg5gCBDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI7L2hjL2VuLXVzL2FydGljbGVzLzM2MDAzODM0MjIzMy1FcnJvci1Db2RlLTMwMDA5LTMwMDE4BjsIVDoJcmFua2kI--bd0589524a2895fd2ef9a7e69bbd62e908b3a212" rel="nofollow">Error Code 30009/30018</a>
</li>
<li>
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCEhDttFTADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBfTg5gCBDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzM2MDAwMDY2ODQ4OC1JbnN0YWxsLXRoZS1TdGFyLUNpdGl6ZW4tUFRVBjsIVDoJcmFua2kJ--58fcc12f94f02d33982a88d240ad326b7fd375f0" rel="nofollow">Install the Star Citizen PTU</a>
</li>
<li>
<a href="/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJCkt9FTADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBfTg5gCBDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJDL2hjL2VuLXVzL2FydGljbGVzLzM2MDAwMDc1ODkyOC1HYW1lLWFuZC1MYXVuY2hlci1SZXF1aXJlbWVudHMGOwhUOglyYW5raQo%3D--4095bdf29eba93d40c2f4a81cb2949101560c16d" rel="nofollow">Game and Launcher Requirements</a>
</li>
</ul>
</section>
</section>
</article>
</div>
</div>
</main>
<footer class="footer">
<div class="footer-inner">
<div class="footer-logo">
<img class="footer-logo__img footer-logo__img--rsi" src="/hc/theming_assets/01HZPM4QSJRDFYJ7AKA6R9VX4J" alt="Logo">
<img class="footer-logo__img footer-logo__img--cig" src="/hc/theming_assets/01HZPM4S41CAMQF2XN2MZPDEWX" alt="Logo">
</div>
<p>
©2012-<span id="currentYear"></span> Cloud Imperium Rights LLC, Cloud Imperium Rights Ltd., Roberts Space Industries LLC, and Roberts Space Industries International Ltd.
</p>
</div>
</footer>
<!-- / -->
<script src="//static.zdassets.com/hc/assets/en-us.da0ef8375595a2825b13.js"></script>
<script src="https://cloudimperiumservicesllc.zendesk.com/auth/v2/host/without_iframe.js" data-brand-id="450874" data-return-to="https://support.robertsspaceindustries.com/hc/en-us/articles/4409195221783-Router-Port-Forwarding" data-theme="hc" data-locale="en-us" data-auth-origin="450874,true,true"></script>
<script type="text/javascript">
/*
Greetings sourcecode lurker!
This is for internal Zendesk and legacy usage,
we don't support or guarantee any of these values
so please don't build stuff on top of them.
*/
HelpCenter = {};
HelpCenter.account = {"subdomain":"cloudimperiumservicesllc","environment":"production","name":"Cloud Imperium Games"};
HelpCenter.user = {"identifier":"da39a3ee5e6b4b0d3255bfef95601890afd80709","email":null,"name":"","role":"anonymous","avatar_url":"https://assets.zendesk.com/hc/assets/default_avatar.png","is_admin":false,"organizations":[],"groups":[]};
HelpCenter.internal = {"asset_url":"//static.zdassets.com/hc/assets/","web_widget_asset_composer_url":"https://static.zdassets.com/ekr/snippet.js","current_session":{"locale":"en-us","csrf_token":null,"shared_csrf_token":null},"usage_tracking":{"event":"article_viewed","data":"BAh7CDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoPYXJ0aWNsZV9pZGwrCBfTg5gCBDoKX21ldGF7DDoPYWNjb3VudF9pZGkDA20EOhNoZWxwX2NlbnRlcl9pZGkExtzsCzoNYnJhbmRfaWRpAzrhBjoMdXNlcl9pZDA6E3VzZXJfcm9sZV9uYW1lSSIOQU5PTllNT1VTBjsGVDsASSIKZW4tdXMGOwZUOhphbm9ueW1vdXNfdHJhY2tpbmdfaWQw--3d3eef3dd7898823ac39de0843dc41a81f9b5f49","url":"https://support.robertsspaceindustries.com/hc/activity"},"current_record_id":"4409195221783","current_record_url":"/hc/en-us/articles/4409195221783-Router-Port-Forwarding","current_record_title":"Router Port Forwarding","current_text_direction":"ltr","current_brand_id":450874,"current_brand_name":"Cloud Imperium Games","current_brand_url":"https://cloudimperiumservicesllc.zendesk.com","current_brand_active":true,"current_path":"/hc/en-us/articles/4409195221783-Router-Port-Forwarding","show_autocomplete_breadcrumbs":true,"user_info_changing_enabled":false,"has_user_profiles_enabled":false,"has_end_user_attachments":true,"user_aliases_enabled":false,"has_anonymous_kb_voting":false,"has_multi_language_help_center":true,"show_at_mentions":false,"embeddables_config":{"embeddables_web_widget":false,"embeddables_connect_ipms":false,"web_widget_seamless_auth_enabled":false},"answer_bot_subdomain":"static","general_settings_url":"https://support.robertsspaceindustries.com/hc/admin/general_settings?locale=en-us","user_segments_url":"https://cloudimperiumservicesllc.zendesk.com/knowledge/user_segments?brand_id=450874","has_gather":true,"has_ckeditor":false,"has_community_enabled":false,"has_community_badges":false,"has_community_post_content_tagging":false,"has_gather_content_tags":false,"has_guide_content_tags":true,"has_user_segments":true,"has_answer_bot_web_form_enabled":false,"has_edit_user_profile_v2":true,"has_garden_modals":false,"theming_cookie_key":"hc-da39a3ee5e6b4b0d3255bfef95601890afd80709-2-preview","is_preview":false,"has_alternate_templates":false,"arrange_articles_url":"https://cloudimperiumservicesllc.zendesk.com/knowledge/arrange?brand_id=450874","article_verification_url":"https://cloudimperiumservicesllc.zendesk.com/knowledge/verification?brand_id=450874","has_article_verification":false,"guide_language_settings_url":"https://support.robertsspaceindustries.com/hc/admin/language_settings?locale=en-us","docs_importer_url":"https://cloudimperiumservicesllc.zendesk.com/knowledge/import_articles?brand_id=450874","content_tags_url":"https://cloudimperiumservicesllc.zendesk.com/knowledge/content_tags?brand_id=450874","community_badges_url":"https://cloudimperiumservicesllc.zendesk.com/knowledge/community_badges?brand_id=450874","community_settings_url":"https://cloudimperiumservicesllc.zendesk.com/knowledge/community_settings?brand_id=450874","gather_plan_state":"subscribed","search_settings_url":"https://cloudimperiumservicesllc.zendesk.com/knowledge/search_settings?brand_id=450874","has_search_settings_in_plan":true,"theming_api_version":1,"theming_settings":{"brand_color":"#0072EF","brand_text_color":"#FFFFFF","text_color":"#333333","link_color":"#0072EF","background_color":"#FFFFFF","heading_font":"-apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif","text_font":"-apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif","logo":"/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4","favicon":"/hc/theming_assets/01HZPM4SDM0BWSG7AA4PMVXWCV","homepage_background_image":"/hc/theming_assets/01HZPM4SNRTH2P1XZGE9895W2K","community_background_image":"/hc/theming_assets/01HZPM4SV92SZ5CMEQV1478QW8","community_image":"/hc/theming_assets/01HZPM4SZHH27K2K343W2XG5WZ"},"has_pci_credit_card_custom_field":true,"help_center_restricted":false,"is_assuming_someone_else":false,"flash_messages":[],"user_photo_editing_enabled":true,"user_preferred_locale":"en-us","base_locale":"en-us","has_user_session_cookie_enabled":false,"has_
</script>
<script src="//static.zdassets.com/hc/assets/moment-4ef0d82f9fc65c8a28f659aa3430955f.js"></script>
<script src="//static.zdassets.com/hc/assets/hc_enduser-ef22bc61577cbbd3afcff009da1c108b.js"></script>
</body>
</html>
Reference in New Issue Copy Permalink