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2025-03-19 13:08:22 -04:00
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<h1 title="Where do I report bugs and give feedback about the Public Test Universe (PTU)?" class="article-title">
Where do I report bugs and give feedback about the Public Test Universe (PTU)?
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Created by: <strong>Thrysurr-CIG</strong>
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<li class="meta-data"><time datetime="2021-05-04T18:03:57Z" title="2021-05-04T18:03:57Z" data-datetime="relative">May 04, 2021 18:03</time></li>
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<p class="wysiwyg-text-align-center"><span class="wysiwyg-color-red wysiwyg-font-size-large"><strong>All feedback, suggestions, bugs, and other issues that PTU testers encounter should be reported via the Issue Council</strong>&nbsp;<strong>or on&nbsp;Spectrum. </strong></span></p>
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<p>This is the only method of reporting that should be used as RSI Support Staff will not be able to assist with any problems that our PTU testers run into while they are helping test the build.&nbsp; These builds are on the PTU specifically to locate and attempt to investigate and resolve problems and so they must be reported and investigated properly.</p>
<p>Placing a support ticket to report a bug or problem found on the current PTU build will result in a response directing you to the&nbsp;<span class="wysiwyg-color-red"><a href="https://issue-council.robertsspaceindustries.com/" target="_blank" rel="noopener">Issue Council</a></span> and <span class="wysiwyg-color-red"><a href="https://robertsspaceindustries.com/spectrum/community/SC" target="_blank" rel="noopener">Spectrum</a></span>.</p>
<p>&nbsp;</p>
<p>For more information about the PTU and what players can expect when participating in such tests, check out this Knowledge Base guide: <a href="https://support.robertsspaceindustries.com/hc/en-us/articles/115013195927" target="_blank" rel="noopener">Public Test Universe FAQ</a></p></div>
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