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2025-03-19 13:08:22 -04:00
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<title>Manage and Cancel Subscriptions &ndash; Roberts Space Industries Knowledge Base</title>
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<meta name="description" content="Currently, we have two subscriptions you can purchase as plans (recurring payments) and passes (one time payment): Imperator and..." /><meta property="og:image" content="/hc/theming_assets/01HZPM4S9NM2TPDHJFZ2NBP3M4" />
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<meta property="og:description" content="Currently, we have two subscriptions you can purchase as plans (recurring payments) and passes (one time payment): Imperator and Centurion.
 
Consider your options wisely!
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<a href="/hc/en-us/articles/360002854533-Manage-and-Cancel-Subscriptions" class="sidenav-item current-article"> <span>Manage and Cancel Subscriptions</span> </a>
</li>
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<a href="/hc/en-us/articles/115013374428-Subscriber-Discount-Coupons" class="sidenav-item "> <span>Subscriber Discount Coupons</span> </a>
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<a href="/hc/en-us/articles/115013173847-Subscriptions-FAQ" class="sidenav-item "> <span>Subscriptions FAQ</span> </a>
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<h1 title="Manage and Cancel Subscriptions" class="article-title">
Manage and Cancel Subscriptions
</h1>
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<img src="https://support.robertsspaceindustries.com/system/photos/1900593607325/sharkie2.gif" alt="Avatar" class="user-avatar"/>
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Created by: <strong>GrayFox</strong>
<ul class="meta-group">
<li class="meta-data"><time datetime="2023-05-16T19:35:45Z" title="2023-05-16T19:35:45Z" data-datetime="relative">May 16, 2023 19:35</time></li>
<li class="meta-data">Updated</li>
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<div class="article-body"><p><img src="/hc/article_attachments/360003312274" alt="banner-subs.png" /></p>
<p>Currently, we have two subscriptions you can purchase as plans (recurring payments) and passes (one time payment): Imperator and Centurion.</p>
<p class="wysiwyg-text-align-center"><img src="/hc/article_attachments/360003321373" alt="banner-sm-subs.png" /></p>
<p class="wysiwyg-text-align-left">&nbsp;</p>
<h2 class="wysiwyg-text-align-left">Consider your options wisely!</h2>
<p class="wysiwyg-text-align-left">We strongly recommend reading over the rewards and perks for each subscription option to find the one that really works for you. Please note that the progress for Centurion and Imperator is tracked separately.</p>
<p>Visit our&nbsp;<a href="https://robertsspaceindustries.com/pledge/subscriptions" target="_blank" rel="noopener">Subscriptions</a> page in the RSI Pledge Store. All perks are displayed to find the best fit.</p>
<p>&nbsp;</p>
<h2>How do I upgrade/downgrade my subscription from Centurion to Imperator?</h2>
<p>It is not possible to directly swap between the two subscription plans. You will instead need to cancel any active subscription and then pick up the other option.&nbsp;&nbsp;We recommend waiting for your current subscription time to elapse before doing so.&nbsp; After the subscription ends, you can purchase a new subscription of your choice.</p>
<p><span style="color: #333333;">You can have both subscription levels running on your account simultaneously, however we do not recommend doing this as there is no benefit to do so.&nbsp; Subscriber flair for each plan will not stack, and only the Imperator subscription flair will be awarded. </span></p>
<p><span style="color: #333333;">Please note that there are also different levels for the <a href="https://support.robertsspaceindustries.com/hc/en-us/articles/115013374428" target="_blank" rel="noopener">discount coupon</a> as the Centurion and Imperator subscription time requirements for earning the appropriate coupon are tracked separately.&nbsp;&nbsp;</span></p>
<p>&nbsp;</p>
<h2>How do I update or cancel my Subscription plan payment information?</h2>
<div>
<div>If you need to update your payment information for a subscription plan, you will need to cancel your current subscription plan and start a new one.</div>
<div><br />You will not lose any previously acquired perks if your subscription cancels and the discount coupon will still be awarded to you. We advise waiting until your current time has elapsed before starting the subscription up again to avoid any overlap.</div>
</div>
<p>To cancel a subscription:</p>
<ol>
<li>Visit <a href="https://robertsspaceindustries.com/" target="_blank" rel="noopener">our site.</a></li>
<li>Click on <strong>Account</strong> in the upper right.</li>
<li>Select the <strong>Settings</strong> option.</li>
<li>Click&nbsp;<a href="https://robertsspaceindustries.com/account/billing" target="_blank" rel="noopener">Billing &amp; Subscriptions</a>.</li>
<li>Locate your subscription and click <strong>Cancel Subscription</strong>. Wait till your current remaining subscription time ends before purchasing a new subscription!</li>
</ol>
<p class="wysiwyg-text-align-center"><img src="/hc/article_attachments/360006880953" alt="Cancel_Subscription.PNG" /></p>
<p class="wysiwyg-text-align-left">If you are having difficulty logging into the RSI site or seeing the panel to get to your account settings, such as the panel appearing blank, you will need to temporarily disable your browser addons.&nbsp; Unfortunately some of these, such as language translation script addons, may prevent the site from working properly.</p>
<p>Once you near the end date of the current subscription time,&nbsp;<a href="https://robertsspaceindustries.com/pledge/subscriptions" target="_blank" rel="noopener">pledge for a new subscription</a> as you would from the store using your new payment details.</p></div>
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