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# Star Citizen Telemetry Dashboard

Created by: Thrysurr-CIG

- November 05, 2019 14:40
- Updated

It was the worst of FPS, it was the best of FPS.

The Live Telemetry tool has been developed to help players get an idea of the performance they may be able to see based on their current PC setup. The tool will pull data from live player information based on the setups and computer specs of players that have played the game. For our purposes here, by "performance" we refer to the average Frames Per Second (FPS) metrics that a given system configuration has recorded by our tracking tools.

Want to check it out? Here's where to find it!

There is a lot of information to take in on this page. There are a number of different individual situations and exceptions that can affect game performance and there is no one single solution to increase it. A player's individual situation can be radically different from the average values displayed on the telemetry page. While this is definitely not definitive information for what a player may see, it will give an idea of what to expect when you enter the game world.

Here's a quick run-down of how to interpret this data to see how a given system setup measures up.

## Performance Summary by Users

This information graphic can be found under the FPS Distribution panel on the telemetry page. This gives an overview of what percentage of players are seeing FPS wise based on population along and totally independent of any sort of computer setup.

The colored bar will show the darker purple for low end performance to the bright teal color for those at the high end in various sized sections corresponding to the percentage of players seeing those FPS levels. The legend for what colors correspond to what FPS levels is right below it.

For example in the image above, most players are seeing their system performance report 40-59 FPS (the 17% and 40% sections). The small teal section on the right of the bar indicates that some lucky few (6% of players in this case) are seeing FPS in excess of 70.

This is compiled from data that our system gathers from player game clients that connect to the game servers.

## Performance Summary by Computer Specs

The above image is from a section of the larger grid of data points available on the FPS Distribution panel. Rather than measuring only by the FPS ranges that players are seeing, these colored boxes are further sorted by the GPU and CPU hardware that is being used by the system that is connecting to the game. It is then color coded in this display based on the average FPS of player systems with certain GPU/CPU combinations. This data is gathered and reported via the game client in all recent builds of the game to help our teams examine game performance and get a better idea of where some problems may arise.

This is the more data intensive section of the page, so here is a quick summary of what is being presented:

- The GPU and CPU used in any computer that connects to the game is logged and given a score based on a number of factors. Check the My Stats panel to see how the current user's system has been rated.
- The matrix orders GPU performance results based on the GPU Score from low on the left to high on the right.
- Likewise, CPU performance results based on CPU Score are from low on the bottom to high on the top.
- The boxes within the matrix table are colored based on the FPS scale from before, so a purple colored box indicates a very low performing setup and a bright teal box indicates a very high performing setup.
- Clicking on a box will show more detailed information about that particular computer setup, including the average FPS that has been recorded for that setup and the primary CPU/GPU combination that achieved it.
- There are boxes marked to indicate both the minimum system requirements to run the game as well as RSI's recommended system requirements. (Noted in the above screenshot)
- The box with data that matches the current user's computer setup will be highlighted with a yellow border. (Also noted in the above screenshot)

## Current User Stats

The panel pictured above is a summary of the data gathered about the current logged in user's system specifications. Hovering the mouse cursor over the circular question mark icon will show a short explanation of what it is.

As this data is gathered from the game settings and system setup, most of it should not change unless the computer's hardware is updated or the game graphics settings are altered. If something is not showing correctly for some reason, connecting to the game and entering the universe to play for a while will update the information.

## Loading Times

Located on the middle right side of the page, this panel on the will show information on the time needed for the game to initialize based on data from all player clients that have connected to the game within the given time frame (see Data View Settings below for time frame adjustments). The first number is the average loading time from all data gathered, with information on the maximum and minimum times seen beside it.

This will also allow you to compare various time frames and patches against each other to see how things measure up to the past.

## Data View Settings

The below pictured setting options will allow a user to change what data is displayed to make even more comparisons and judgments to compare their own situation to the average. Located on the upper right of the FPS Distribution block of page, these settings will change certain data points that are being displayed in all panels.

### Version

The left drop down will switch the displayed data based on the time frame and patch it was gathered in. Data is tracked for 30 days for the current patch. It is possible to show archived data from past patches as well.

### Game Settings

This drop down selection menu is the middle option of the three options for data. Selecting an option from this will change the FPS data displayed and aggregated for both users and computer specs based on what a given player has set their graphics quality settings to within the game menu.

One of the easiest ways to affect FPS performance is by raising or lowering graphics settings, so this can give an idea of how specific system setups may fare with less than max graphics settings.

### Resolution

This option will change the data displayed based on the screen resolution in use when data was gathered. As this is pulled from live data, uncommon screen resolutions may have markedly less data to display.

## Outliers

This check box option is located on the upper right directly above the graph matrix of computer spec data points. This will change the display from showing the vast majority of FPS/spec performance in a nice compact graph to expand it to include the all of the outliers.

When gathering data, outliers tend to be extreme results with few actual data points, and thus are not generally helpful when examining data. They are included here behind this option for completeness.

Specifically with this graph, the outliers are from players with extremely high end CPUs, GPUs, or both.

## Stability Score

This section of the page will display a score based on the average number of disconnections per hour, based on average concurrency for online players. A score of 0.2 or less is when a build is considered to be stable.

As with the Loading Times above, there are two drop down menus that will allow comparison between various time frames and current, released builds.

### Related articles

- Star Citizen Minimum System Requirements
- Loaner Ship Matrix
- Star Citizen Alpha 4.0.2 Known Issues
- Refunds FAQ
- Troubleshoot the RSI Launcher