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# Technical Support

Technical issues relating to downloading, installing or playing Star Citizen

### Game Information and Installs

- Send In-Game Files for RSI Support
- RSI Website Issues
- Windows 11 - Installation Troubleshooting
- Keep Windows Up To Date
- Game and Launcher Requirements
- 'vcruntime' error - Missing DLL File

See all 14 articles

### Launcher Troubleshooting

- Error 3005
- Error 2000 or 50XX
- RSI Launcher - "Missing a Game Package" Message
- Running and Installed Application Conflicts
- Error Code 0x1007
- Error Code 15011

See all 12 articles

### Graphic Updates and Issues

- Guide to Graphic Issues
- Keep Graphics Drivers Up-to-date
- Nvidia Graphic Drivers - Install and Configure
- AMD Graphic Drivers - Install and Configure
- "DXGI device blocked" or "your graphics card has blocked StarCitizen.exe"

### Connection Issues

- Router Port Forwarding
- Error Code 15008/16008
- Authenticator Troubleshooting
- Error Code 10002/10004
- Error Code 10008
- Error Code 15006

See all 13 articles