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# Keep Graphics Drivers Up-to-date

Created by: Zolarix

- February 06, 2024 12:47
- Updated

If graphics drivers are out-of-date, the following issues may occur:

- Frequent game crashes, black screens, visual artifacts, objects failing to render, poor performance, frame hitching or flickering.
- When trying to launch the game, a dialog box appears with the following error:
  "The code execution cannot proceed because vulkan-1.dll was not found. Reinstalling the program may fix this problem."
- In some cases, a red box with a generic error may be shown when trying to launch the game:

If any of the above issues are encountered, the first step is to perform a clean installation of the latest stable version of the graphics drivers depending on which discrete graphics card you use:

- Nvidia Graphics Card - Install and Configure
- AMD Graphics Card - Install and Configure

## Further Troubleshooting

There can be many causes for issues with graphics or poor performance. The RSI Launcher red error box may appear for a number of reasons. Guides are available for most issues and RSI Support can help with the troubleshooting process:

- Technical Support Knowledge Base
- Send In-game Files for RSI Support

### Related articles

- Nvidia Graphic Drivers - Install and Configure
- AMD Graphic Drivers - Install and Configure
- Star Citizen Alpha 4.0.2 Known Issues
- Guide to Graphic Issues
- Star Citizen Minimum System Requirements