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# 'vcruntime' error - Missing DLL File

Created by: Thrysurr-CIG

- February 21, 2021 16:54
- Updated

When attempting to install the game, players may encounter an error stating that the file VCRUNTIME140_1.DLL is missing. While the error prompt states that reinstalling may fix it, sometimes that may not help correct the issue.

If that is the case, then players will need to follow these instructions to get the proper files installed to proceed:

1. Go to this link: https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads
2. Under the Visual Studio 2015, 2017 and 2019 section on this page, download the following executable file: vc_redist.x64.exe
3. Run the downloaded executable file. (You may need to press 'repair' if you already have it installed)
4. Restart your computer.

As with any missing system file issue, we highly discourage players downloading system files from websites that are not affiliated with the company that created the program in question or getting the file directly from other players. In this case, since it is a Windows issue, the only place that players should go to remedy a missing file is Microsoft's website.

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